Dear all, The tracking of the delivery didn't work, so I was unable to see the hour of the delivery, it's still signed as undelivered. The language of the note consists of Š,Č, Ž, and instead of pri... See more
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At Jollyflorist, we're proud to have been connecting customers with the world's best florists for more than 12 years. Headquartered in London, Jollyflorist has over 200,000 partners throughout the worldwide.. This extensive network, coupled with our commitment to exceptional customer service, means that when you send flowers from Jollyflorist, you can be confident that you're sending the best.
London, United Kingdom
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Dear all,
The tracking of the delivery didn't work, so I was unable to see the hour of the delivery, it's still signed as undelivered.
The language of the note consists of Š,Č, Ž, and instead of printing it, it camo out as sign of ?!

Reply from Jollyflorist
I placed my order, which was to my sister who has had open heart surgery in the UK, from Australia. Only to be advised that there was no place for them to park which is untrue. I am now trying to get a refund and have had little communication from them. If you are ordering overseas be cautious as their communication and customer service is unreliable. At present I have paid for flowers that have not been received and have not heard back from them regarding a refund, at all time which is highly stressful for our family.

Reply from Jollyflorist

Reply from Jollyflorist
Thankful and grateful.
It was highly appreciated the flowers was nicely arranged.
Keep up the good work.

Reply from Jollyflorist
The bear is out of shape and so small ;( but the flowers is nice

Reply from Jollyflorist
Everything went well the flowers was delivered as promised. My Cousin was very pleased

Reply from Jollyflorist
They don’t deliver on time. It was for a funeral, and they delivered the day after.
Also, the bouquet that was sent was NOTHING compared to what the photo was online. It was an embarrassment. I paid so much money for those flowers. And then they send a bouquet with 3 roses and some greens and some white other flowers. Also, I sent over 4 emails to the company and they never got back to me. Also, my sympathy message was half printed only. They cut off my message at the bottom. It didn’t even show my name as a signature. I’m beyond confused about this company’s service. I have all photos to prove everything.
It was such a horrible experience on all levels. Never ever again. I already disputed the charge with my credit card company.

Reply from Jollyflorist
Undelivered Funeral Arrangement
June 12th 2026
I ordered an international funeral floral arrangement from Jolly Floral International with clear delivery instructions, including the funeral home’s full address, phone number, and the exact local delivery deadline in Geneva before the funeral service.Jolly Floral confirmed my order by email and provided a tracking number, giving me every reason to believe the arrangement would be delivered.
Unfortunately, the flowers were never delivered. I confirmed this directly with family members who attended the funeral service.
Despite failing to provide the service I paid for
the amount of $ 192.06 JollyFloral charged my credit card. I have disputed the charge and am awaiting a refund.
A missed funeral delivery is more than an inconvenience—it causes unnecessary distress during an already difficult time. I am sharing this experience to warn others to exercise caution before placing an order with this company.

Reply from Jollyflorist
Communication after placing an order is unclear. It is not possible to track the order or find out when the bouquet was delivered.
We haven’t had any problems up to the point of placing the order, and the delivery has probably always gone smoothly.

Reply from Jollyflorist
I don’t know what funeral flowers were like as we were not in South Africa

Reply from Jollyflorist
My order was delivered on time, to the right person, and at the correct address.
It was a great experience for me, and Jolly Florist will be my preference if I want to send flowers to the friends.
Thank you for the good experience

Reply from Jollyflorist
The flowers were beautiful and delivered on time I will definitely use them again

Reply from Jollyflorist

Reply from Jollyflorist
Beautiful flowers delivered on time despite a remote location. Very impressive!

Reply from Jollyflorist
Outstanding service and completely impressed customer on both sides of the globe. Thankyou very much.💯🥰

Reply from Jollyflorist
Great web site and so easy to navigate 😊

Reply from Jollyflorist

Reply from Jollyflorist

Reply from Jollyflorist
I have ordered some flowers to be delivered on the same day two days ago.
The payment was correctly performed, but I received no confirmation of the order, the shipping or the delivery.
I tried to contact their customer service through their website but I never received a response.
If anyone from jollyflorist reads these contact me please.

Reply from Jollyflorist
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