Dear all, The tracking of the delivery didn't work, so I was unable to see the hour of the delivery, it's still signed as undelivered. The language of the note consists of Š,Č, Ž, and instead of pri... See more
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At Jollyflorist, we're proud to have been connecting customers with the world's best florists for more than 12 years. Headquartered in London, Jollyflorist has over 200,000 partners throughout the worldwide.. This extensive network, coupled with our commitment to exceptional customer service, means that when you send flowers from Jollyflorist, you can be confident that you're sending the best.
London, United Kingdom
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Arrived on time, orchid was in good shape, happy to order from you again. Thanks carol

Reply from Jollyflorist
Native flowers were delivered on time and were beautiful, my sister sent me a photo, thank you

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Absolutely beautiful flower arrangement delivered as promised!

Reply from Jollyflorist
They were lovely and delivered right on the requested day. Thank you so much. Receiver was thrilled! X

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Reply from Jollyflorist
My order arrived in exact time. The only, simple, problem I had was that sending to Jolly Florist a request of delivery proof I didn’t get any reply. Apart from this little problem everything was fine

Reply from Jollyflorist
Ref 251129792165059.
Editing to say: you say you'd like to chat about it but I've no way of contacting you. You have my details. Please call.
This is not how I would normally do this but there's no response from the website. The flowers were supposed to be for my aunt in Australia for her 75th birthday. It's very disappointing that it was never received, even though the website says that it was delivered (delivery status updated >1 day after the requested delivery date. And it didn't arrive in the days afterwards either). I have already sent two messages through the website to request a refund, and I haven't received any reply. There is no phone number for me to call, but I would really like to talk to someone about this.

Reply from Jollyflorist
Edit: Your response below is a joke, and is callous and meaningless. You have no intention of doing anything at all.
Customers have one point of contact only: posting bad reviews.
Original post: PLEASE do not use this outrageously unprofessional - actually fraudulent - company. They take your money and then do whatever they want. Over £100 and wrong flowers altogether -meant to be a centrepiece but was a pot with zero resemblance to the picture, and NOT ONE of the items on their description was supplied. No communication, no response to emailed complaint. They seem to have just been getting away with this appalling deceit for a very long time.

Reply from Jollyflorist
I placed two orders to be delivered in Norway. The "tracker" showed that both orders had been delivered, but neither had been delivered. I tried repeatedly to contact the company by email and by phone; there was no response to my emails, and the phone number rang "busy" no matter what time I called-day or night. I have filed a dispute with my credit card company for both transactions. I don't know if this is a scam company, but I'm seriously dissatisfied.

Reply from Jollyflorist
Ordered flowers for a friends funeral in Australia i ordered , paid.and got my confirmation. 28hrs.later i received and email that they couldn't deliver, it was too late to reorder . Considering that it was to one of the mostly densely populated ares in Sydney very close to the CBD i feel they have no excuse. TERRIBLE SERVICE AND BEST AVOIDED .

Reply from Jollyflorist
I ordered some flowers and have emailed them so many times for a receipt for mt business but nobody ever replies and I can’t find a phone number anywhere. order number 251203770165305

Reply from Jollyflorist
I ordered from this site, never delivered and my account was charged for fraudulent charges. Received responses from somewhere in turkey. Proceed with caution

Reply from Jollyflorist
We ordered a white Spathiphyllum to be sent to Switzerland and the receiver got a colored orchid ! No explanation received nor refund or substitution. Very disappointig experience.

Reply from Jollyflorist
I am very disappointed with my recent order from Jollyflorist. I ordered a specific bouquet and even added three red roses for extra decoration, but the arrangement that was delivered was completely different. There were no red roses at all. Instead, they sent a simple vase with red leaves and two short red candles — something very common and inexpensive during Christmas time in Canada.
I trusted this website and placed the order for my daughter’s birthday, which was very important to me. Unfortunately, the flowers did not match what I paid for or what I expected.
The only positive point was the on-time delivery, but the quality and accuracy of the bouquet were very disappointing.

Reply from Jollyflorist

Reply from Jollyflorist
We ordered the flowers from Australia for the UK, but have been told that they were sent on time and beautiful. So thankyou Jollyflorist.

Reply from Jollyflorist
My friend in America sent me a picture of the flowers, I was disappointed as they seemed , a very small bunch , I was expecting a larger bunch for the price . Barbara

Reply from Jollyflorist
I sent flowers to my sister in Ireland, for her 65 birthday, the choice was fantastic, the price was good.
I'm in Australia and after looking at many other florist's I found this one to be the best
She was extremely happy with the surprise, thank you very much
Rita Dent

Reply from Jollyflorist
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