Dont TRUST the Jomclassifieds.com
I bought the Jomclassifieds Ultimate package from Jomclassifieds. There was no mention that I need to buy Google API key separately to run the website. After sometime My google maps stopped working so the whole website is of no use as people cannot locate the ads without the location. When i raised this matter they added this sentence in their home page """Thanks to Google for sharing their Geolocation and Places API so with the use of Google Map API key these feature can be unlocked.""" And because of my raising this matter with them they blocked me from further support. Please check for yourself the last chat with them. They are doing international business and they don't have a running phone number and they were very rude with me.
Below is the last chat with jomclassifieds
Arif
Hello how are you
Chat started
Rakshan joined the chat
Rakshan
Hi, Welcome to JomClassifieds. How may I assist you today?
I'm fine
How do you do?
Arif
i am fine thanks
Gautam still working with you or he left
Rakshan
He left
Arif
ic
please tell me how to buy 1 year support
how much it is
Rakshan
Please wait for a min
It seems that your account was blocked
and you are not allowed to renew your subscription
Arif
why so?
Rakshan
Did you contact us earlier?
Arif
Mr. Dileep gave me last time 50% discount
yes
Rakshan
We need to check with my management
Arif
this is a new news for me
Dileep is the manager
right
Rakshan
Any issues with the management while you contact?
Arif
i sent an email yesterday.
Rakshan
Since your account blocked, you will not get reply
and you can't able to renew the subscription
Sorry
Arif
I see
can you give me your boss's contact number
i will talk to him now
Rakshan
Sorry, we can't do this
Arif
why i was not informed about this
?
by email or any communication
Rakshan
We are not allowed to provide phone number
Arif
what you mean by this
?
i bought a product from you
and how you can stop support and block my account without any information
Rakshan
Actually, the product subscription period expired
Arif
yes i know expired and
dileep told me that i can 1 year support and he offered me 50% discount as well
Rakshan
But, sorry now your account is blocked
We can't do anything for this
Arif
who blocked it
tell me the person who blocked it
and then why dileep was telling something else
Rakshan
Sorry, I am an employee and don't know anything about this
Arif
then how you can say it is blocked
?
if you dont know any details
Rakshan
I checked in the system
Your account is blocked
Arif
what is your office number
?
Rakshan
We don't have phone support
Arif
you are a company selling products and you are selling internationally as well so you must have some office number
im not asking number for support
i want to talk to management
and as a consumer it is my right
to talk to management
or else i will pop into your office as the last resort
Rakshan
As I said earlier, we are not allowed to do this
Sorry
Arif
ok thanks
who is the owner of your company
what is his name
?
Rakshan
Dhileepan
Arif
Where is he
?
Rakshan
Now he is not in office
Arif
what time will he come
or call him on his mobile
because if you will treat your customers like this then you will have a very bad name online and no one will buy products from you
and you dont sell physical products, all online products and i am sure you dont want to spoil your company image online
call him now and speak to him
Rakshan
Actually, your subscription is expired
Arif
this is the last email from him
Hi Arif,
Thanks for your reply.You please create the key like explained in this tutorial
And you need to add the billing details here ht
So, once the free quote exceeded, you will be automatically charged.
Thanks & Regards,
Dhileep
ok if subscription expired i want to buy 1 year subscription
Rakshan
Due to some reason (I don't know it), your account is blocked and not eligible to renew the subscription
Arif
https:trustpilot
i read review on this site and bought you package
so online feedback and reviews are very important
you dont want me to submit a negative review with all this chat and other details . right
Rakshan
Yes, we know. But please understand, we can't do anything for this
Arif
why
ok then i willl delete myy website
?
https:
ok then you want to say that i have to delete my website
because you blocked me for some reason which is known to you only
Rakshan
You can use our product
Arif
then i will take my legal steps
i will make sure that every one knows that you do to your customers
i am very active reviewer of products online with my reviews read by thousands
so let me tell online users that how you treat your customers
????
2 January 2020
Unprompted review