I’m extremely impressed with Joo Casino! The site is easy to navigate, with a sleek design and a wide variety of games, including slots, table games, and live casino options. Withdrawals are fast, and... See more
Company replied
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See what reviewers are saying
I have been with Jo a while now,and………..Unfortunately I personally haven’t had a huge win,but with those runs of bad luck comes those good luck runs ,all worth it god games good service,never a drama... See more
Company replied
Biggest ripoffs ive come across, id give them minus 5 stars if i could, still got over $5000 of winnings in there that i cant get out and was won from my own money and none of their bonuses. The so ca... See more
I know I've done a couple reviews on Joo Casino. There are just too many good things to say about them.From their awesome customer service people, to the inviting atmosphere, and the warm bonuses, (I... See more
Company replied
Company details
Written by the company
Joo Casino has an extensive selection of over 2,500 games to keep you entertained. From slots to live dealer titles, there’s something for everyone, regardless of their preference. The quality and diversity of our games are thanks to our partnership with over 80 providers. Our list includes top names like Playson, Ainsworth, Mascot, BetSoft, Wazdan, NetEnt, Evoplay Entertainment, and Evolution. We also work with upcoming developers like SmartSoft, Zillion, IGTech, Igrosoft, Nucleus Gaming, TrueLab, and Pipa. After your first Joocasino login, you’re qualified to receive a welcome bonus. The offer includes a matched deposit bonus of up to €1,800 and 150 free spins spread through your first three transactions. However, the welcome bonus is only the tip of the iceberg; there are other generous offers you can claim on our platform. These include cash offers and bonus spins to enjoy some free rounds at exciting slot games. We also have a rewarding VIP program to honor our most loyal players. All you need to do is register on the platform, deposit, and choose your preferred game to play for real money. The payment methods on an online casino gambling site contribute to your overall experience. You can deposit and cash out using debit and credit cards like MasterCard or cryptocurrencies, including Bitcoin and Ethereum. Joo Casino has obtained a license from the jurisdiction of Curacao, which shows that it is a legal online gambling platform. Aside from a license, JooCasino takes extra precautions to ensure that your personal and financial details are safe. Our players are our top priority, and we do all that we can to ensure that your time on our gambling platform is pleasurable with 24/7 customer support. So, what are you waiting for? Visit joocasino.com, sign up, and you can enjoy some of the best online casino games. We have enough slots, poker rooms, and rewards to keep you glued to your screen.
Contact info
United States
- support@joocasino.com
- www.joocasino.com
3.9
Great
611 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Joo Casino
Dear Ronald Grünberg,
Thank you for your positive feedback! We're glad to hear you enjoy our games and appreciate our top service.
We look forward to welcoming you back soon!
Best regards,
Joo Casino
Thank me later
Everything’s perfect. Good withdrawal, fast site , good layout
14 July 2025
Unprompted review
Reply from Joo Casino
Dear Jkpl,
We really appreciate your kind words! It’s great to know that our fast site, smooth withdrawals, and user-friendly layout meet your expectations.
Thank you for choosing Joo Casino. We’re here to make your gaming experience excellent!
Best regards,
Joo Casino
Love this casino
15 July 2025
Unprompted review
Reply from Joo Casino
Dear customer,
Thank you very much for your kind words. We’re thrilled to hear that you love our casino!
We look forward to providing you with more great experiences.
Sincerely,
Joo Casino
Fantastic casino
Fantastic casino, great website and payments are super fast. Game selection is awesome and bonuses are generous! Support staff are always really helpful!
7 July 2025
Unprompted review
Reply from Joo Casino
Dear Charlotte Wilson,
Thank you for your fantastic feedback! We're thrilled to hear that you enjoy our website, game selection, fast payments, and helpful support team. Your satisfaction means the world to us.
Sincerely,
Joo Casino
The max win issue I don't believe there…
The max win issue I don't believe there should be a max win on Deposit bonuses that is only negative thing i dislike withdrawals are really fast documentation is easy as
6 July 2025
Unprompted review
Reply from Joo Casino
Thank you for your review, and we are glad to hear that you found withdrawals fast and the verification process easy. We understand your concern about the maximum win limit on deposit bonuses and respect your opinion. Your feedback is valuable and helps us improve the overall player experience.
Got all the games I like to play and…
Got all the games I like to play and get some good wins love it
25 March 2025
Unprompted review
Reply from Joo Casino
Dear Kehoma Hokianga,
Thank you so much for your kind words! We're thrilled to hear you enjoy your favorite games and that you're having some lucky wins.
Sincerely,
Joo Casino
Reply from Joo Casino
Dear Thomas Hjelleset,
Thanks for sharing your thoughts with us! We're glad you like our site and we'll definitely look into the bonus issue to ensure a smoother experience.
Best regards,
Joo Casino
Reply from Joo Casino
Dear Olga Sergejeva,
Thank you very much for your positive feedback! We are delighted to hear that you enjoy playing with us.
Best regards,
Joo Casino
nice casino
2 June 2025
Unprompted review
Reply from Joo Casino
Dear Janne Mikkonen,
We truly appreciate your feedback! It’s great to know you think we're a nice casino.
With best wishes,
Joo Casino
Awesome casino overall
Awesome casino overall. easy to navigate menu, Awesome selection of games to play. support team is Awesome and give me plenty of gifts. rtp is fair overall would rate 10 out of 10
12 June 2025
Unprompted review
Reply from Joo Casino
Dear Keane Lowry,
Thank you for your amazing feedback! We’re thrilled to hear that you enjoy the easy navigation, game selection, and support team. It means a lot to us!
Best regards,
Joo Casino
Reply from Joo Casino
Dear Danielle Spencer,
Thank you very much for your positive feedback! We’re glad to hear that you appreciate our reliable payouts. Your trust means a lot to us.
Best regards,
Joo Casino
Site worked really good
6 March 2025
Unprompted review
Reply from Joo Casino
Dear Johannes,
We appreciate your kind words! It’s great to know you had a good experience with our site’s performance. We’ll keep working hard to maintain this.
Best regards,
Joo Casino
Worth a try
Great site, instant and affective support.
Substantial list of games. Well worth a try.
13 June 2025
Unprompted review
Reply from Joo Casino
Dear Ronan Mitchell,
Thank you for your wonderful feedback! We're glad you appreciate our instant and effective support as well as our wide selection of games. We hope you continue to enjoy your time with us.
Best regards,
Joo Casino
The customer service here is amazing…
The customer service here is amazing and the wide variety of games is great! :)
13 June 2025
Unprompted review
Reply from Joo Casino
Dear James Lal,
We truly appreciate your kind words! It’s great to know that our support and game selection meet your expectations. Thanks for being with us!
Best regards,
Joo Casino
cool super...
11 June 2025
Unprompted review
Reply from Joo Casino
Dear Stefanie Litka,
Thank you for your cool super feedback! We're thrilled that you're enjoying your experience with us.
Best regards,
Joo Casino
Reply from Joo Casino
Dear M.H,
Thank you for your positive feedback! We're glad you find our transactions easy and enjoy playing with us.
Best regards,
Joo Casino
Disappointing
I deposited twice and did not get my welcome bonuses. I asked why and they said this was a duplicate account. I asked when the first account was created and they say that information was private. I asked why was I able to create another account when they can detect duplicates anyway as evident by this casino preventing me from getting a bonus. The agent said that no casino can prevent a person from creating another account. What a complete lie.
What a waste of time and money.
8 June 2025
Unprompted review
Reply from Joo Casino
Thank you for your feedback. Please note that when we detect a duplicate account, it doesn't necessarily mean that you personally created a second account. A duplicate connection can also result from:
- Using the same device as another player,
- Sharing the same IP address or living at the same address,
- Using the same phone number,
- Using the same payment methods, etc.
According to our Terms and Conditions, such connections are not allowed, and bonus restrictions may apply in these cases. We understand this can be frustrating, but these measures are in place to ensure fairness for all players. If you believe this was flagged in error, please feel free to contact our support team for a detailed review.
Love using this casino
Love using this casino. Dont use any others. Most times have a win.
9 June 2025
Unprompted review
Reply from Joo Casino
Dear customer,
Thank you so much for your kind words! We're honored to be your number one choice and thrilled to hear you’re enjoying frequent wins.
Best regards,
Joo Casino
Great platform with a massive range of…
Great platform with a massive range of games to choose from with fast easy payouts straight to ur bank account
9 June 2025
Unprompted review
Reply from Joo Casino
Dear Benny Stato,
We appreciate your review! It's great to hear that our wide range of games and fast banking make your experience enjoyable.
Warm wishes,
Joo Casino
Great casino has great support team that help you great games and very trustworthy
Would recommend this casino to anyone that would like to have a good experience in online gaming
9 June 2025
Unprompted review
Reply from Joo Casino
Dear Jai,
We really appreciate your kind words and recommendation! Looking forward to giving you more great gaming experiences.
Warm wishes,
Joo Casino
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