Joshua Interiors Reviews 

110
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Received our dining chairs and we love them. Waited a bit longer than normal for delivery as we had to cancel the first date we were offered. Not the fault of Joshua Interiors so very happy .

Rated 5 out of 5 stars

I ordered a small leather bench sofa and matching chair. Very happy with purchases, well made and fit perfectly in the space required. Colour perfect, substantial pieces and as described online.... See more

Rated 5 out of 5 stars

Beautiful dusty pink swivel chair for my bedroom. Absolutely stunning! Nice and chunky (opulent) Everyone loves it! It was delivered on time and packaged very well. Also very good price and good... See more

Rated 3 out of 5 stars

The sofa itself is great and of high quality. That and Kyle in their customer service team are the only reason they are getting above 1 star. We had two deliveries cancelled when we waiting in al... See more

Company replied

Company details

  1. Shop Supermarket Furniture Shop
  2. Bedroom furniture shop

Written by the company

Online Furniture Retailer. Supplying Quality Modern Interior Furniture & Garden Furniture. Free Delivery On All Orders.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

110 reviews

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4.6

All reviews

(110)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

Good service. The right chairs the best price pretty speedy delivery. This place checks out. Would use again.

7 October 2023
Unprompted review
Rated 5 out of 5 stars

I ordered a small leather bench sofa…

I ordered a small leather bench sofa and matching chair. Very happy with purchases, well made and fit perfectly in the space required. Colour perfect, substantial pieces and as described online.

Contacted before delivery to arrange date and time, very accommodating.

Was initially slightly sceptical ordering before seeing them but so glad I did. Would be more than happy to use Joshua interior again

20 October 2023
Rated 1 out of 5 stars

Awful chair

Awful chair, cheap and very badly made

29 August 2023
Joshua Interiors logo

Reply from Joshua Interiors

Good Morning Sharon.
We are dissapointed to hear you are not satisfied with our service.
We answered your emails straight away and worked on rectifying your less than satisfactory seat cushion issue. We replaced your seat cushion straight from the manufacturer however this was not satisfactory.
You did not want us to collect the chair and refund you in full. You preffered that we compensate you so you could have a local upholster refill the seat cushion.
We compensated you and received confirmation that your chair was now much better.
If you were not satisfied with this chair we could have collected this and issued you a full refund, that would not have been a problem as stated in our emails.
Kind regards

Kyle

Rated 4 out of 5 stars

Item is good

The item looks as what was shown on the website. Buying online means you don't get to try it beforehand. Wish the chair was less firm and more comfortable.

28 June 2023
Rated 5 out of 5 stars

Great product

Great product. As expected beautifully crafted. Simple and elegant. Modern design. Love my sofa ♥️

And the delivery staff were exceptionally helpful and timely delivery. Sent me time slot well in advance so I knew when it was arriving.
Thank you 🙏

30 May 2023
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service! From communication to delivery! Love the style of these little sofa set 😊 just have to wait for our armchair as they were out of stock at the time! Thanks again Joshua Interiors

30 May 2023
Unprompted review
Rated 5 out of 5 stars

Super friendly

Super friendly, efficient and very helpful. Delighted with my lovely new garden furniture.

22 May 2023
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Reply from Joshua Interiors

Hi Annabelle
Thank you for your kind feedback. We are also delighted to hear your enjoying your new 4 Seasons Outdoors furniture!
Kyle

Rated 3 out of 5 stars

Shocking exhausting delivery service, nice sofa

The sofa itself is great and of high quality. That and Kyle in their customer service team are the only reason they are getting above 1 star.

We had two deliveries cancelled when we waiting in all day, loads of delays and I spent so much time having to write emails and call about it. Their delivery company “Gallery Direct” is terrible (as stated in their reviews on Google).

I would avoid ordering from Joshua Interiors until they sort out a new courier.

15 May 2023
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Reply from Joshua Interiors

Hi Max.
Thank you for your feedback. As previously mention we are extremely sorry for the delivery experience. We passed the feedback onto the delivery company and compensated you for the inconvenience.
Issues like this are extremely rare and I would like apologise for the inconvenenience caused.
Joshua Interiors.

Rated 5 out of 5 stars

Lounge Chairs

Furniture was as described at a competitive price. Delivery was well organised and I was kept informed at each step of the process.

14 May 2023

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