I have been postponing to created an Album since 2 years. I found it very difficult to organize photos. But Journi is exactly what I was looking for !! It does all the organizing according to your cri... See more
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So thrilled with the photo book of our trip to Peru. Journi Print made it so easy, the AI assistant took the pictures in order of date and organized it perfectly. Loved the ability to be able to add t... See more
Company replied
My order appears to be lost in transit somewhere. I have been requesting follow ups and having tickets created for over 2 weeks. Minimal help and response. Now the books I ordered as gifts will not ar... See more
Company replied
We just received our holiday photo book and we are impressed!!! The quality of the book itself is better than we expected. The book and printing quality very good and the colour management of the phot... See more
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Company details
Written by the company
With Journi photo printing has never been quicker or easier. Designing beautiful photo books or personalized photo calendars is now as easy as taking the photos themselves. Treasure all your special moments in something you can hold in your hand and turn to forever!
Journi Customer Happiness Team
Written by the company
- Contact Us
- Tell us what's on your heart. If you have any problems, we always give our best to help you. Helpcenter - http://journiapp.com/faq Email - support@journiapp.com Facebook - http://facebook.com/journiapp https://www.journiapp.com/contact
Contact info
Goldschlagstraße 172/4/2/2+3, 1140, Wien, Austria
- +43720883638
- support@journiapp.com
- www.journiapp.com
4.5
Excellent
38k reviews
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Great idea and execution !
26 July 2026
Reply from Journi Print
Hello Péter, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Reply from Journi Print
Hello Joanne, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
The usage of the app was easy
The usage of the app was easy, it populated quickly to view and make edits.
25 July 2026
Reply from Journi Print
Hello Melissa, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
It was very easy to create my photo…
It was very easy to create my photo book. I will definitely order another!
23 July 2026
Reply from Journi Print
Hello Rhonda, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Reply from Journi Print
Hello Peggy, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Somewhat easy to navigate
23 July 2026
Reply from Journi Print
Hello Kim, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
It was very easy to do this
It was very easy to do this. The app made it easy to pick out your pictures and then at checkout it was really easy as well. You could change layouts and the title if you wanted but I chose to let Journi do what’s best for my book. So far so good
21 July 2026
Reply from Journi Print
Hi Patti, thank you so much for your feedback! The survey you received is designed to gather your thoughts on your overall experience with Journi so far, including using the app or website, creating your photo book, and completing checkout. It’s not related to the physical product itself, which should be delivered to you soon. Of course, you’re welcome to leave us a review later once your order arrives. 😊
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review. We’d love to thank you with a small gift! 🎁
Love it!
The app was so easy to use! This is my first time ordering and I am so excited to see my photo book! And the price was amazing!
25 July 2026
Reply from Journi Print
Hello Deanna, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
We are sure your have created something really special! ✨
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
I really liked the process
I really liked the process. I would have liked it more if I could just have chosen the exact order of the photos on the page or cover.
25 July 2026
Reply from Journi Print
Hello, thank you so much for your feedback! It means a lot to us that you took the time to share your experience.
You can change the order of the photos at any time during the creation process. If you have any questions or need help, please don't hesitate to contact us at support@journiapp.com.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Reply from Journi Print
Hello Glenn, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
I was able to use all my pictures from…
I was able to use all my pictures from my trip. Loved the dates and maps included
25 July 2026
Reply from Journi Print
Hello Loralee, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Easy! Affordable! Awesome 😍
Easy! Affordable! Fast shipping. That's my 6th Fotobook. Love it.😍
25 July 2026
Reply from Journi Print
Hello Renate, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
It looks like you already have a great collection! We're really happy to hear that ✨
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Reply from Journi Print
Hi Stéphanie, thank you for taking the time to share your feedback! We're glad to hear you had a good experience overall, and we're sorry a few steps didn't feel as intuitive as they could. If you'd like, our Help Center has step-by-step guides that walk through the whole process, and you can always reach us at support@journiapp.com if something specific is giving you trouble. We're happy to help!
Reply from Journi Print
Hi Aina, thank you so much for your feedback! The survey you received is designed to gather your thoughts on your overall experience with Journi so far, including using the app or website, creating your photo book, and completing checkout. It’s not related to the physical product itself, which should be delivered to you soon. Of course, you’re welcome to leave us a review later once your order arrives. 😊
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review. As a small thank you, we’ve prepared a little gift for you! 🎁
The whole process was easy to follow
The whole process was easy to follow. Images loaded quickly and the app does a great job in arranging images in chronological order. The options for graphics was a nice feature.
22 July 2026
Reply from Journi Print
Hello Idis, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Reply from Journi Print
Hello Kathleen, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Reply from Journi Print
Hi Karim, thank you for taking the time to share this, and we're sorry for the confusion around the pricing. According to our records, the total increased as pages were added to the book, and the discount code wasn't applied to the second order. Our colleague Hana has already replied to your message. As our team isn't available over the weekend, we weren't able to get back to you on Saturday morning, and we apologize for the wait. Whenever you have a moment, please reply to her email so we can find a solution together.
Amazing app
Amazing app - intuitive, easy to use, they thought of everything! End product more expensive than advertised product.
21 July 2026
Reply from Journi Print
Hello Audrey, thank you so much for your feedback! It means a lot to us that you took the time to share your experience.
If you're looking for discounts, we recommend subscribing to our newsletter, we regularly share discount codes and special offers there! 🎉 You can click on Account in the bottom right corner and then on Settings. Now you see Email Notifications and Push Notifications - Click on each one to manage it more info: 🔗 https://bit.ly/3HoJ1pU Let us know if you need help with anything else, we're always here for you! ✨
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Can’t wait to receive
So thrilled with the photo book of our trip to Peru. Journi Print made it so easy, the AI assistant took the pictures in order of date and organized it perfectly. Loved the ability to be able to add text and paragraphs and choose alternative layouts of each page if I wanted. Will be doing this with each trip we take. Having the pictures digitally is great but will be a great coffee table book and will enjoy looking through it for years to come
24 July 2026
Reply from Journi Print
Hello Leah, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
We're glad to hear that you were able to create such a wonderful keepsake using our app. ✨
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
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