I have been postponing to created an Album since 2 years. I found it very difficult to organize photos. But Journi is exactly what I was looking for !! It does all the organizing according to your cri... See more
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We just received our holiday photo book and we are impressed!!! The quality of the book itself is better than we expected. The book and printing quality very good and the colour management of the phot... See more
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So thrilled with the photo book of our trip to Peru. Journi Print made it so easy, the AI assistant took the pictures in order of date and organized it perfectly. Loved the ability to be able to add t... See more
Company replied
My order appears to be lost in transit somewhere. I have been requesting follow ups and having tickets created for over 2 weeks. Minimal help and response. Now the books I ordered as gifts will not ar... See more
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Company details
Written by the company
With Journi photo printing has never been quicker or easier. Designing beautiful photo books or personalized photo calendars is now as easy as taking the photos themselves. Treasure all your special moments in something you can hold in your hand and turn to forever!
Journi Customer Happiness Team
Written by the company
- Contact Us
- Tell us what's on your heart. If you have any problems, we always give our best to help you. Helpcenter - http://journiapp.com/faq Email - support@journiapp.com Facebook - http://facebook.com/journiapp https://www.journiapp.com/contact
Contact info
Goldschlagstraße 172/4/2/2+3, 1140, Wien, Austria
- +43720883638
- support@journiapp.com
- www.journiapp.com
4.5
Excellent
38k reviews
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It was quick and easy to upload the…
It was quick and easy to upload the photos. I love the fact that you incorporate maps/locations on the pages. I look forward to receiving the book.
18 July 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Europe By River & Road
We created 2 books in 2 weeks. After making the first book, we learned a lot as we had never used journi before. The second book was a breeze. Next trip, next year, journi will be used but on a daily basis for each port. We found it easy to use, much easier than others we'd used. The ordering process was simple but took a little time to work out how to order multiple copies. Thought the price was a little high though. We haven't received our books as yet but am expecting the quality to be top notch. A pleasurable experience and would highly recommend.
27 May 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Beautiful book
Beautiful book. Super easy. Love the extra add ins. Fast delivery. I’ve made several books over the years, but this was my first JourniPrint. The maps and dates are automatic and add so much. The price was less and the quality was superior!
11 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
This was remarkably easy
This was remarkably easy. I have been wanting to create a book of a cruise with my sister and started one on another platform. It was nice but tedious. I was amazed that I put a book together in about 30 minutes max. The finished product is yet to arrive but the proof was perfectly laid out and I loved the maps that indicated where the picture was taken. So glad I learned about this app! This will not be my last project!
18 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Shipping time not accurate..
Creating the Photo Book was pretty easy..however I have not received my books. They were supposed to be delivered by July 16, and still haven’t been shipped.
7 July 2026
Reply from Journi Print
Hi AC, thank you for the kind words about how easy the Photo Book was to create — and we're truly sorry your books haven't arrived yet. We are very sorry about the shipping delay.
The good news is that our colleague Sophie is already in touch with you and looking into this. She'll help get everything sorted for you. We sincerely apologize for any trouble or inconvenience this may have caused.
Wasnt able to proof or add captions
Wasnt able to proof or add captions. Charged me before I saw it ! Boooo
17 July 2026
Reply from Journi Print
Hi, we're really sorry the captions didn't make it into your book before your order went through — we know how much those small details matter for a keepsake like this.
Just so you have it for the future: once an order is placed, there's a short window of about 4 hours where it can still be canceled, which would let you add the captions and reorder. We're sorry if that wasn't clear at the time.
We'd love to help make this right, so we've gone ahead and sent you an email directly. Whenever you have a moment, could you check your inbox for our message? We'll take it from there.
Three years ago
Three years ago, after a trip to Europe, I wanted to create photo albums to preserve my memorable moments. After doing some research, I discovered Journi Print. I am grateful to Journi Print for helping me create albums that not only hold my photos but also capture the time and location of my travels through maps of the places I visited.
❤️👍
3 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Five stars
Five stars for the ease of using this app! Bravo, someone finally got it right! And the first time discount was the icing on the cake! Thank you!
17 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Easy and quick
14 July 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Expectations Exceeded
After our wonderfully memorable holiday complete with far too many photos, I contemplated having a photo book made.
My Facebook page was inundated with adverts, as I couldn’t make my mind up i did nothing, just tried to edit the 200 odd pictures.
One advert caught my eye, little maps were put in and no limit on pictures.
Journi had to be the one.
I put all the pictures on the app, chose my titles, paid and off the order went.
Very prompt acknowledgment and kept updated on progress.
Our book arrived this morning, it has absolutely exceeded my expectations.
It’s a perfect memory of our amazing adventure.
10 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Easy way to make a photo book
The process for creating the photo book was easy - the app automatically puts pictures in chronological order and even adds maps. The finished product is high quality and it arrived in less than a week.
12 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Easy to use and great quality
Easy to use, and great print quality. My book arrived very quickly. I had a few queries along the way, and the online support was very good too.
5 July 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Was easy and fast.
16 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Once I leaerned how to edit pages...
Once I leaerned how to edit pages, it was easier. But there was a learning curve...
looking forward to my photobooks
16 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience! It can take some time to get used to a new app, we get that!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Reply from Journi Print
Bonjour, merci infiniment pour votre retour si positif ! Cela compte énormément pour nous que vous ayez pris le temps de partager votre expérience. N’hésitez pas à nous envoyer un e-mail à support@journiapp.com avec votre adresse e-mail Journi ainsi qu’une capture d’écran de votre avis. Nous serions ravis de vous remercier avec un petit cadeau ! 🎁
very happy
very happy, had some lags and bugs when changing the pictures but overall good experience, very simple and userfriendly
16 July 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
What an easy way to make a picture…
What an easy way to make a picture book. You guys are great!
16 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
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