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Joybuy Reviews 10,571

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 4 out of 5 stars

Great! Packages all arrived next day. Freezer stuff with a separate courier. Only thing that was “annoying” was for a fairly small order. 3 boxes arrived with post NL lots of notification a... See more

Rated 5 out of 5 stars

I’ve had a great experience shopping with Joybuy.nl. They consistently offer some of the best discounts I’ve come across, which makes it easy to find good deals without spending hours comparing pr... See more

Rated 5 out of 5 stars

I bought an excellent 98% latex pillow here. Four times cheaper than in many (web)shops and still of really decent quality. They deliver ultra-fast. You can find the bill online in your customer's acc... See more

Rated 5 out of 5 stars

Absolutely first class, fantastic value but the service was even better. Next day delivery and when your item is on route you can follow the van on a map, not only that but they called 45 mins before... See more

Company details

  1. Department store
  2. Appliance shop
  3. Electronics store
  4. Grocery Store
  5. Health and beauty shop
  6. Homewares Shop

Written by the company

Bij Joybuy draait alles om een uitstekende winkelervaring: kwaliteitsproducten, snelle en betrouwbare levering, scherpe prijzen en klantenservice die altijd voor je klaarstaat. We werken samen met bekende merken, verzenden direct vanuit onze locaties in het Verenigd Koninkrijk en de EU, en gebruiken slimme systemen om je bestellingen snel te leveren. Joybuy is momenteel in de testfase in het Verenigd Koninkrijk, Nederland, Duitsland, Frankrijk, België en Luxemburg, ter voorbereiding op de volledige lancering in het VK en Europa. Don’t just buy, Joybuy.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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Rated 1 out of 5 stars

I didn't buy anything but somehow got…

I didn't buy anything but somehow got 62euros detected from my bank account

26 March 2026
Joybuy logo

Reply from Joybuy

Hi there,

Thank you for your feedback.

We noticed that you previously made a payment that matches the amount you mentioned. We can see that you have cancelled one of the orders and the refund has been processed. The amount should be returned to your original payment method within 3–5 business days, and we’re sorry to hear that your experience did not go as expected.

If you have any further questions, please feel free to contact us atsupport@joybuy.com.

Warm regards,
Claire
Joybuy Support Team 🌟

Rated 5 out of 5 stars

Amazing experience

Amazing experience! Fast delivery, great prices, and everything arrived in perfect condition. Plus, the delivery man was super kind and professional Will definitely order again!
Highly recommend!

27 March 2026
Rated 5 out of 5 stars

A truly trusted online shop

A truly trusted online shop! I’ve ordered a wide variety of items from them—everything from frozen products (carefully delivered with dry ice) to noodles, drinks, candies, and even home appliances.
Every single purchase has been a great experience. The quality is consistently good, and what really stands out is their customer service—they respond quickly and resolve any issues right away.
Highly recommended!

14 March 2026

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