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J&P Cycles Reviews 1,769

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TrustScore 4.5 out of 5

4.6

Vehicles & Transportation
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the quality and variety available, especially for specific motorcycle models. Many consumers appreciate the competitive pricing and the ease of finding exactly what they need. The ordering process is frequently described as straightforward, and the delivery service is often commended for its speed and efficiency. However, some customers also noted issues with receiving incorrect items or parts that didn't fit perfectly, requiring adjustments. A few people mentioned slow or unpredictable shipping, particularly when packages took circuitous routes. There were also occasional reports of defective products, such as a battery that failed testing, and instances where gift cards expired.

What people talk about most

Product

People report positive experiences with product, often praising the quality, fit, and ease of finding parts.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast shipping and timely... See more

Order

Clients share positive opinions on order. Many customers praise the easy ordering process, quick shipping,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the great and competitive pricing,... See more

Based on these reviews

Rated 5 out of 5 stars

Anytime we need a part for either of our motorcycles, J&C Cycles is always our first 'go-to' website. They usually have what we're looking for and for a better price than anyone else. They ship prompt... See more

Rated 5 out of 5 stars

J&P is on top of their game. Prompt follow-up and continuous communication about your order status which is greatly appreciated. Will order from here again without question.

Rated 5 out of 5 stars

Always a good experience even with an oops. I received the wrong cap to begin with. Customer service assisted me to get RA established and sent to my email so I could print easily and set me up with t... See more

Rated 5 out of 5 stars

Thomas at the pigeon forge site really stepped up to get me a new tire mounted in record time and I was back on the road to experience the dragon on fresh rubber. Thank you Thomas. Store was immacul... See more

Company details

  1. Vehicles & Transportation

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

As always the best

As always, you give the best of the best. As a Vet, and the age I am and still riding an 2000 Fat boy HD. Witch I love to do here in Ca. In the
out back of this place !! It keeps me Stable!!
For your J&P Cycles Representatives are with out a doubt the best for keeping my 2000 HD the supreme way it is, so I may Ride. Deep Thanks.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

This company is not reliable

This company is not reliable. It has your parts in stock.
The part I purchased had a charge for shipping & Tax which the cost was more than the part. .So if you depend on them to help you with service on some ones bike. JP ships with FedEx ? That's fine. When they use USPS forget it . It is like they put it in a turtles mouth. It takes for ever. How do you tell a customer that your bike will be down for several days waiting on a jiffy stand spring. "So I have had them tell me parts are on the way." Only to find that when I received the part it wasn't even in the package. No damage to package completely in tact just no part. Seems like no quality control . 5414126301/03/2026 @ 08:02 AM$20.64Shipped92001903280182559494965362243911/17/2025 @ 09:31 AM$0.00Shipped4853571223475357879011/13/2025 @ 11:09 AM$41.84Shipped4853570366604949397902/10/2025 @ 12:52 PM$228.88Shipped439899819443
September 13th 2026. Still have not received the package 10 days later.

2 January 2026
Unprompted review
J&P Cycles logo

Reply from J&P Cycles

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: customerservice@jpcycles.com
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

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