JT Hughes Group Reviews 

I was interested in upgrading my car .I dealt with Amy the cars sales rep .we discussed what I needed and she delivered the right vehicle (hyundia tuscon n line s ) what a car .all paperwork was easy .on collection amy sat in the car showed me all the controls so felt quite confident reading all displays when I drove away .the after sales service has been great via Amy ringing making sure everything all OK. And if unsure of anything just pop back and she would show me .oh by the way cars great .well done to everyone concerned .

The team was excepțional and all the services was made very quickly
Thank Jt Hughes

The sales staff at Honda Shrewsbury were incredibly helpful and nothing was too much trouble to explain when I was looking to purchase a used car. I'm now a happy owner of a HONDA CR V and would recommend them to family and friends.

JT Hughes Shrewsbury serviced my car, customer service was excellent, I was kept updated while waiting and was in pleasant surroundings, the service was finished in time including being washed as well. Thank you to all the staff.

The staff do all they can to help you. I have bought 3 Honda Jazz over the years and never been disappointed with the sales staff and service department.

I always get excellent service from my Honda garage and have done so for many years.Staff and management are very polite
Friendly and helpful. A credit to honda

As usual, my experience with the staff at J T Hughes at Newtown is positive, I had a problem with my back window & my offside back wheel, sat and waited while the technicians were working, and when done, happy with the jobs done, always professional and friendly and deserve better treatment from members of the public, would recommend .

Car in for service, very straight forward booking and confirmation process. Good experience from drop off to collection.

JT Hughes Shrewsbury Hyundai are a great dealership because they give a very friendly personal service. There is no pressure and everything is explained in clear unambiguous detail. I have dealt with a number of staff at the Shrewsbury branch and I am dealt with as a valued customer. Excellent car dealership.

"The staff at JT Hughes Shrewsbury Hyundai were good because they are always polite and efficient at what they do."

My car was due an MOT.Although it passed J T Hughes advised some attention was needed.They gave me a price and i will book the car in for this work.

It was a relaxed and pleasant purchase at J. T. Hughes, Honda, Shrewsbury. The sales person was a pleasant young lady, Shannon Hunter who was helpful, informative and very professional throughout without ever resorting to sales waffle.

I enquired online... received a call off salesman Paul within minutes... told him what I was after and within hours he found me what I wanted... had a test drive the next day and purchased. pleasant transaction and good communication all the way through.

After spending to have new disc’s pad’s a brake inspection and service I was disappointed that the brakes started failing within 248 miles due to seal leaking in a rear calliper when the car was returned to them to be repaired I further had to pay for an exchange calliper which was fair enough but having to pay the labour to fit what was essentially a mistake on their part was again disappointing,I have spoken to a number of mechanics who have checked out the photos of the calliper and all came to the same conclusion that the piston was not inspected and cleaned properly before the piston was wound in , once again disappointing from a main dealer having used them for many years I expected better

Sophie fitted my car in at short notice, due to a puncture. I only had a new front tyre in March 2023, and the prognosis wasn't good with a bolt going through my tyre causing the puncture. The mechanic took his time and managed to repair the puncture, so a lot of cost was saved. Many Thanks for a first class service 👍

The staff are all friendly and helpful. The waiting area is very clean and comfortable. Even there there is a screen on, telling the customers' progress shown. Impressed!

I'd recommend JT Hughes Newtown Kia to a friend because the description of the vehicle online exactly matched what was delivered. I also felt very confident in ordering the vehicle online and unseen. A very professional dealership "

The Sevice Team were friendly and knowledgeable. My Hyundai was processed quickly , the reception area where I waited was comfortable and well equipped.
The cost was reasonable.
Will come back to JT Hughes in the future.

We bought a Honda CRV from Hughes and we are delighted with it.
The sales team, all of them, especially Daniel went over and above to help us. Excellent customer service from all at Shrewsbury Hughes.
Our other Honda is always serviced by them and again they are outstanding.
We would definitely recommend this company.