JTX Fitness Reviews 

Visited the showroom to try the different syles of indoor cycle. Already have a JTX treadmill.
Good experience able to try the different models. JTX staff (Liv) very friendly and knowledgeable

Purchased the JTX 8 running machine , really happy as I’ve used a lot of different commercial treadmills at different gyms & this is just as good, very solid machine, 👍🏻👍🏻👍🏻👍🏻

Did what they said they would and deliver of equipment was on time and easy to organise

So far great item easy to use has a simple assembly and easy to start so far all i wanted is there

Excellent service all round. From ordering, communication, delivery and product - a very satisfied customer 😊

Great product and delivery. Been using this for 9 months now and so far now problems.

We have been loyal customers - we bought two new bikes and a rowing machine from JTX over the past few years. These machines were very good. We stuck with JTX because customer service is excellent. We just purchased a "refurbished" Runrise Treadmill and were disappointed as on delivery there were a number of issues regarding the belt and panel (the belt would need replacing). Customer Services dealt with our concerns quickly and fairly, offered a full refund and arranged for the treadmill to be collected. We have learnt from this experience that buying a refurbished machine without seeing it and inspecting it is not without risk. We will try to purchase a new Runrise treadmill next week - it may cost more but at least you know the machine is in top-notch condition and full working order.... A full review of the new machine to follow. We would recommend seeing and testing refurbished equipment before purchasing. JTX Customer service remains very good.

Good price point for home equipment. Excellent customer service and care.

My treadmill's safety key broke and as I'd had it over a year I contacted them about getting it serviced. I had an increasingly bizarre set of requests from them, had to send them two videos of the machine and finally they ghosted me - my last email to them was 3 August. I now have an unworkable machine.

Edit: Thanks for the response. I've sent you the two emails I sent since that both asking for a service, not individual part costs.

I've been thinking about getting a treadmill for a long time now and have spent a long time comparing models and reviews etc and after months of deliberating I finally decided to go with the JTX Sprint 8 and I am so glad I did. I didn't want a cheap treadmill that rattled around and this treadmill feels solid and sturdy, like a commercial treadmill. I generally run 5 miles around 3-4 times a week and this is so nice to run on. I was torn between the JTX and the Nordic track, my parents have the Nordic but have had a few problems so the three year in home warranty offered by JTX was a big factor that swayed me. I wasn't too fussed about it not having the LCD display as it has a shelf to pop your ipad on so I just stick Netflix on. The only thing I would say that I'd have expected to come as standard is a built in fan so its a shame it doesn't have this. I noticed a few reviews mentioned it was heavy to lift when folding away but its absolutely fine.
If you are contemplating getting this I would definitely recommend.

Great product, delivered on time and to the room I wanted inside the house.

Terrible company. The very first component could not be fitted becasue of screw not going in. 2 weeks later didnt even have a date in the Diary for a repair or anything. Refund requested which they did do well but will never use them again.

JTX Fitness is a gem of a company. Quality equipment, together with excellent customer service.
We bought an exercise bike last year, and this year a walking pad (treadmill). All delivered on time, well-packaged and even a follow/up visit from an engineer to sort out an assembly glitch.
Highly recommended!

Honest description. Value for money. Well done..

If you wish to return the item for any reason, even if completely unopened, you will be charged £55.68 for the return and there will be no transparent communication about it. I find this unethical.
Be very very careful.

Excellent customer service !
I needed a new spin bike computer and the customer service couldn’t have been better ! Arrived really quick and great price !

The treadmill is everything we expected

I purchased the JTX Cyclo-3M about 1,5 months ago, after I got fed up with not being able to book in for the spinning classes at my local gym. Even when I managed to get a place, there was a race to get the bikes that were working properly. So, I decided to buy the JTX bike. I assembled it myself which took a couple of hours, but was quite straightforward. The bottle holder was weak and didn't hold my 1,2 l bottle but who cares. The bike is in the garage, and I have been using it 2-3 times a week. It has a phone holder. I started to follow a lady on YouTube who has awesome spinning workouts on her channel, and I have been happily spinning along since. :)
It is a basic bike, but is perfect for my needs. It's quiet, and works very nicely. I was looking at a competitor, but their bike is mains powered as it has a huge screen. This one doesn't need to be plugged in, and does the job it's supposed to do.

Very well made treadmill - easy to put together. Hopefully it will last as long as its predecessor (also JTX). The quality of the finish has increased compared to our older, lower spec one.

Awesome! Really good product and experience