Julezsupply Reviews 307

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers report significant issues with refunds, with some waiting months or even over a year for their money back, often without clear communication or resolution. There are widespread complaints about orders not being shipped or received, with some consumers waiting extended periods for products that never arrive. Additionally, many people express dissatisfaction with customer service, describing it as unresponsive, unhelpful, and unsatisfactory in some instances. Some people were dissatisfied with payment issues, including billing discrepancies and challenges with subscription management. While some customers have received authentic and well-packaged products in the past, the overall sentiment regarding product delivery and quality is mixed, with many experiencing non-delivery or unfulfilled orders.

What people talk about most

Refund

Customers had negative experiences with refund. Many reviewers report significant delays, with some waiting... See more

Order

Users describe negative interactions with order, frequently reporting significant delays, with some waiting... See more

Product

People report ambiguous experiences with product. Many customers express significant frustration, citing... See more

Customer service

Reviewers express extreme dissatisfaction with customer service. Many report verbally abusive and rude... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered a pair of Travis Scott Jordan 1 lows. After paying, shipping took like a month and a half before I got them. They were DS and 100% authentic. I haven't ordered since but was getting ready to... See more

Rated 4 out of 5 stars

Had a small issue with payment on a recent order, but support handled it quickly and professionally. My Jordan 1s arrived in perfect condition, and updates via WhatsApp kept me stress-free the whole t... See more

Rated 4 out of 5 stars

Shoes arrived just as described, authentic and well-packaged. Shipping took a bit long, but overall happy.

Rated 4 out of 5 stars

Snagged a pair of SB Dunks for way less than resale sites. Shoes were deadstock and authenticated with no issues. Shipping took a little longer than usual, but the deal made it totally worth it.


Company details

Written by the company

Curated sneaker marketplace providing limited & authentic pairs, in stock and ready to ship.


Contact info

3.4

Average

TrustScore 3.5 out of 5

307 reviews

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1-star

Replied to 4% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Never BUY FROM THEM

Never BUY FROM THEM
These guys are scammer took my 481 dollar and not refunding me from last 2 months. I talk with them on instagram and email my order is canceled and not getting refund from last 2 months and blocked me from their social media channels dont buy anything from them i check reviews for selling reps as well

If anyone need screenshot of conversation i can provide

6 September 2025
Unprompted review
Rated 4 out of 5 stars

Reliable & Quick Communication

Had a small issue with payment on a recent order, but support handled it quickly and professionally. My Jordan 1s arrived in perfect condition, and updates via WhatsApp kept me stress-free the whole time.

5 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Total scam company.

Never buy from Julez Supply. I bought a pair of shoes in June that never arrived. I have spoken to them countless times. There are always excuses as to why you don't get your money back. When the money was finally returned, they withdrew 290 euros the next day. Total scam company! Stay away.

No one gets any shoes delivered from them.

26 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I ordered shoes and waited patiently but after the shipping window passed with no update I reached out and the customer support seems to care more about you deleting your negative review than serving the customer.

I finally got a refund a month and a half after I reached out and after 3 negative reviews and constant back and forth.

If you are having a hard time receiving a response from customer service my best advice would be to leave a 1 star review and wait for them to come.

13 July 2025
Unprompted review
Rated 5 out of 5 stars

Transparent and Honest

Ordered during a busy release and appreciated the honesty about potential delays. Regular updates and accurate tracking made the wait stress-free. Shoes arrived exactly as described—authentic and in perfect condition.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Quick and Trustworthy

Order placed on a Sunday, tracking received in 48 hours, and shoes arrived exactly as described. Legit checks were easy, and the whole process was stress-free.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Rare Finds Every Time

Been ordering for a few months now and never disappointed. From SB Dunks to Off-White Air Maxes, every pair is verified and deadstock. The extra touches like bonus laces or packaging notes are a nice surprise.

29 September 2025
Unprompted review
Rated 1 out of 5 stars

9 months ago I ordered 4 pairs of…

9 months ago I ordered 4 pairs of shoes, not one of them arrived, I've been negotiating a refund for about 6 months, I haven't even received half of it yet. Only promises that he will send the money but then he doesn't write back or send anything, from Sunday to Monday he wrote to me that he will call but again nothing. I don't recommend ordering anything. It's absurd that for several months he has promised a refund but hasn't sent even half of it and continues to make up stories and ignore messages
Update : After seeing my review, he reported the 2 payments where he didn't even send the correct amount. and on instagram he typed me goodbye.
So as you can see he saying that he message me about my refund which is not true he promised so many times he sending but nothing . I called to my bank about this several times but no payments sent from their side just promises and excuses he even try to threat that if i dont delete review i dont get any money

13 January 2025
Rated 5 out of 5 stars

VIP Treatment Without Extra Cost

Membership perks are real—got early access to the Kobe 5 “Bruce Lee” drop. Checkout was easy, tracking was clear, and the team even checked in after delivery to make sure I was happy. Premium experience, zero hassle.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service on Point

Had a question about shipping times for my Travis Scotts, and the team replied almost instantly. Very professional, clear communication, and my order arrived exactly as promised.

23 September 2025
Unprompted review
Rated 1 out of 5 stars

Scammers!

Scammers!! I bought two pair in February and never received my pairs. They kept promising that they would ship them out but they never did. They also said they would send a refund but I never received one. Almost 8 months later and I still have not received my shoes or refund. Save yourself the trouble and do not give these scammers your money.

10 February 2025
Unprompted review
Rated 1 out of 5 stars

Complete rip off!

Worst experience. Drop weeks are a con, if you look on the website now, you will see €2000 sneakers sitting for €250 this is because drops weeks are a way to get you to subscribe and pay money. They never send the items you have ordered. If you place orders they won’t refund you for 4-6 months or ever ship the item you have ordered. Please just stay clear, they make you feel guilty about it all they will message you to remove reviews. Please please avoid for your own sake.👍

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Consistent Quality & Reliability

I’ve ordered over five pairs now—Jordan 4s, Born x Raised, and Grateful Bear Yellows. Yes, shipping to the US took longer, but communication was steady and any issue got resolved. Each pair was authentic and exactly as described.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Smooth Drops & Real Authenticity

The Monday drops are legit—hot, limited, and authentic. I’ve already scored Jordans and Dunks at retail prices, and they’re consistently verified via CheckCheck and Legit apps. Shipping can take a bit longer, but those savings make the extra wait worthwhile.

9 June 2025
Unprompted review

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