Juniperaberdeen Reviews 

481
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professional demeanor, often going above and beyond to assist with selections and provide advice. People are delighted with the quality and uniqueness of the products, which include a wide variety of items perfect for gifts or personal use, many of which are made in Scotland. The service is consistently described as excellent, reliable, and professional, with many appreciating the thoughtful and personal touch, even for online orders. Reviewers also highlight the quick delivery service, noting that items arrive promptly, are well-packaged, and often include helpful tracking updates. However, some customers also noted that while delivery was fast, on occasion, packaging for gifts arrived damaged, which was attributed to the postal service rather than the company itself.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising them for being friendly, helpful, and... See more

Product

Customers consistently note positive experiences with product, praising the wide selection of unique and... See more

Service

Consumers find service to be consistently excellent, reliable, and professional, with many reviewers using... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and super-fast... See more

Quality

Clients share positive opinions on quality, with many reviewers admiring the beautifully crafted jewelry,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a lovely friendly shop full of gifts, jewellery, homewares to suit all budgets. Local stockist of Nomination bracelets and links. Jamie will help to order anything if he possibly can so you get... See more

Rated 5 out of 5 stars

Very helpful & friendly staff. Made telephone enquiry about the item which I had seen on their online site. Was told it was in stock & would be put aside until I could collect it later that day. Trans... See more

Rated 5 out of 5 stars

Bought a lovely piece of Sheila Fleet jewellery for a 70th birthday present. Service was good and joined reward scheme to get an immediate £5 discount. Lots of different gift ideas on display. Happy t... See more

Rated 5 out of 5 stars

Juniper sells quality items made in Scotland which I always prefer when taking gifts to friends abroad- the tartan scarf and Highland pottery we took to Germany last week were received with delight by... See more


Company details

  1. #8 of 375 best companies in Gift shop

Written by the company

A family-run gift, jewellery & furniture shop on Belmont Street in Aberdeen, Scotland. Est 1971.


Contact info

5.0

Excellent

TrustScore 5 out of 5

481 reviews

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Asks customers to review

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5.0

All reviews

(481)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful store, great service and staff.

Beautiful store, great to shop online where you still feel that you get a thoughtful and personal service. All the staff are consistently so nice and helpful and very gracious in their dealings. I have bought from them many times. They have beautiful stock, fast shipping and offer a super service.
They really deserve custom as they know the proper way to treat customers.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Exactly what I was looking for!

As usual a very good experience at Juniper. I had lost an earring previously purchased from Juniper and fortunately they had one last replacement set. Before they found them they were trying to contact the maker for me.
Generally Juniper is a great place for buying special gifts. I particularly appreciate that they stock a wide range of things from British designers and makers, many of them small artisans.

26 March 2026
Rated 5 out of 5 stars

Great Customer Service.

I did an online order and it was dispatched quickly, unfortunately Royal Mail have lost my parcel.
Contacted the shop and they couldn't have been more helpful.
Excellent 5 star service from Juniper.
It was a favourite shop of mine when I lived in Aberdeen but only get to visit occassionally if in the area for work.
Great gifts and well laid out shop with lovely staff.
Thank you once again for your help with missing parcel.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Juniper is the shop to go to for gifts…

Juniper is the shop to go to for gifts . Some quite unusual and different products . The shop is beautifully set out . The staff are very helpful and welcoming . The manager is lovely , chatty and welcoming . It’s a favourite shop of mine !

24 February 2026

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