Junk Jewels Reviews 

111
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning jewelry collection, enthusiastically noting that the pieces match online descriptions perfectly and offer truly wonderful craftsmanship and detail. Many shoppers also appreciate the exceptionally fast delivery times and careful packaging, which ensures that every single gift arrives safely in pristine condition. Some reviewers were not happy with their overall experience, pointing out a few occasional drawbacks. Specifically, a few buyers reported frustrating delivery delays where parcels failed to arrive, unexpected durability problems such as lost gems, and items turning out much smaller than anticipated.

What people talk about most

Product

People report high satisfaction with the product, describing the jewelry as gorgeous, well-made, and... See more

Quality

Consumers find quality to be exceptional, praising the gorgeous earrings, beautiful jewelry pieces, and... See more

Delivery service

Users describe positive interactions with delivery_service, noting that items arrive very swiftly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought some silver earrings for my girlfriend after panicking about not being able to find the right ones for her . Stumbled across junkjewels and it was honestly a godsend , she loved them as much as... See more

Rated 5 out of 5 stars

Item ordered arrived very swiftly which was much appreciated. It’s a very pretty little ring which I really like. It’s shaped like a horse shoe with coloured insets and is both unusual and very attrac... See more

Rated 5 out of 5 stars

I have purchased twice and own 4 beautiful piece in total, shipping time is not bad and the seller is very helpful and kind. I definitely plan to order again!

Rated 5 out of 5 stars

Beautiful items of jewellery. Super quick delivery. Very happy with my purchase. I would definitely buy from this seller again


Company details

  1. Shopping & Fashion

Information provided by various external sources

Junk Jewels was founded on Portobello road, London UK in 2005. We bring you the best in contemporary fashion jewellery and bridesmaid's gifts with a difference.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

111 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(111)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing quality earnings

Quick delivery and excellent quality! This is my 5th order from Junk Jewels and I get all my earrings from here, only issue is I keep loosing my favourites and have to re order! I rarely take them off and there is no signs of discolouration or damage which I regularly see on brands that are triple the price. A great company for gifts too as the earrings come in a gorgeous little pouch!

4 June 2025
Rated 5 out of 5 stars

Great earrings

Great earrings - my niece loves them
Perfect packaging and delivery
Very quick delivery time too
Thank you

25 April 2025
Rated 1 out of 5 stars

Poor quality ring and even worse customer service

The rings looked cute at first, but tarnished and turned my finger green after a couple of days of wearing (even though I followed all the care instructions). I reached out hoping to return the faulty item but have been ignored by the team at Junk Jewels. Do not waste your time buying from this business!

28 April 2025
Unprompted review
Rated 3 out of 5 stars

Junk Jewels

Loved the necklace (purchased for a gift) but, the box it came is was trashed by royal mail labels! The box is perfect to present with the gift inside as it’s quite decorative (inside) and as the item arrives in just a pouch seems the right thing to do but, removing the postage labels is a complete pain as it rips the top layer of the box off as well which was very annoying as it then looked unsightly and tatty - the necklace was perfect and my goddaughter loved it 🩷

26 February 2025
Rated 5 out of 5 stars

I love this ring so much

I love this ring so much. I’ve wanted something like this for years but nothing was what I wanted. This ring I even better than my expectations. I’ll be buying another one just in case I lose this or damage it.

30 December 2024
Rated 1 out of 5 stars

Coating peeled off ring within 6 months leaving blister

I purchased a ring from a stockist of theirs. I looked after it as per the instructions, taking it off to wash my hands, however after six months, the gold-plated coating had peeled off and I had a reaction to this with my finger coming up in a blister. I spoke to their customer service but they didn't help by offering a solution such as a refund. I wouldn't recommend buying from there. I've rings from other brands which have lasted much longer.

19 September 2024
Unprompted review

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