Just Brabantia Reviews 

138
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent customer service from Brabantia. The touchlid of our old 4litre bin broke at the hinges after many years of pretty heavy use. I emailed Brabantia via their website and received a very helpfu... See more

Rated 5 out of 5 stars

Perfect, quality kit Bought a bin off these people 10 years ago and after 10 years of complete abuse it finally give up a couple of weeks ago so I had no hesitation of purchasing off them again. L... See more

Rated 5 out of 5 stars

I trust Brabantia from previous purchases and I was in no way disappointed with this purchase. The website was easy to review products and to select, order and pay. Ordered midday, received befo... See more

Rated 5 out of 5 stars

Outstanding customer service. The lid of our Brabantia bin suddenly refused to open. I looked up online what to do, and found a statement that Brabantia would replace it FOC if less than 10 year... See more

4.7

Excellent

TrustScore 4.5 out of 5

138 reviews

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4.7

All reviews

(138)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pefect

Cannot fault the service at all. The item I asked for, delivered the next day. The second time I have used Just Brabantia and the first transaction was the same!!

18 September 2012
Unprompted review
Rated 2 out of 5 stars

The order was placed as in stock

The order for this item was placed because it was in stock.
We were then contacted stating the one in stock was damaged and therefore could not be delivered. We were given the option to purchase a smaller one but that would not have suited our requirements.
Now we have to wait and see when it arrives.
Not a satisfactory experience.

M

17 September 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service and excellent product!

Our old rotary dryer was flattened when we demolished the shed so I researched new dryers. Brabantia have a good reputation and I read the reviews and I decided on the Topspinner 40m version. Delivery was very quick and it was competitively priced - cheaper than on Amazon! It is well built and easy to instal - no cement is needed. The lines are well spaced out and the washing dried much quicker. It is easy to put up - a strong push does it - and when down, a tie holds it in place. It is easily removed for storage in the shed or garage. I am very pleased with this product and fully recommend it. Just need to get a cover for it now!

16 September 2012
Unprompted review
Rated 5 out of 5 stars

Good service

Product is great, price was competitive, delivery service was fine. No problems, thanks,

13 September 2012
Unprompted review
Rated 3 out of 5 stars

price is to high

3 litre bin is small but i need for my bedroom also it wall mount which i was interest in only and hold fine so am happy with it not price

10 September 2012
Unprompted review
Rated 5 out of 5 stars

Simply the best

Top company bought a bin around 5 years ago and the clasp broke and the lid was cracked emailed company and they sent new lid free of charge.
Quality product and quality service

10 September 2012
Unprompted review
Rated 4 out of 5 stars

Boring Ironing Board Covers

I was a bit disappointed that the colour of the cover I ordered did not correspond with the one I received. Cannot complain about the effiency of the delivery

4 September 2012
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Ordered an ironing board directly from Brabantia and after it had not been delivered within the 3-5 day timeframe I contacted customer services via email. They contacted me by phone within 15 mins to discuss what had happened. The warehouse also contacted me directly shortly after and assured me that my item would be delivered the next day. It turned up the next morning and arrived well packaged and in good condition.

4 September 2012
Unprompted review
Rated 4 out of 5 stars

good service - well packaged goods

I could not order 2 of the same item on your website - it kept defaulting back to one. If I tried to continue shopping to add the item again it told me it was already in basket. I had to order one steel and one matt toilet brush when I really wanted 2 matt ones!!!

2 September 2012
Unprompted review

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