Still not had delivery of tow bar electrics i ordered(which said on their site was more than 10 available), ignoring all emails and calls asked for refund but ignoring that as well but luckily I paid... See more
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Ordered full towbar kit including tow ball. Arrived quickly but did not include tow ball . Contacted seller who apologised and said he would get one sent out asap. Never received it and had to buy ano... See more
Their purchasing page allows both a cardholder address and an option to deliver to a different address. I added a different delivery address. However my purchase was delivered to my cardholder address... See more
Very responsive helped find a solution to get the tow bar to a remote part of the UK kept me informed at all times about the delivery process. Efficient and trust worthy. not fitted the bar yet but h... See more
Company details
Contact info
Nottingham, United Kingdom
- 01159 266733
- info@just-tow.com
- www.just-tow.co.uk
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Hasn’t replied to negative reviews
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From right to wrong and back again
Their purchasing page allows both a cardholder address and an option to deliver to a different address. I added a different delivery address. However my purchase was delivered to my cardholder address, at the other end of the country, where neither myself or my car were. I needed tow bar parts to fix mine to hook up a trailer where i was currently staying. Eventually it got sorted out and a new set of parts were shipped to the correct address. So despite the mistake they sorted it out in the end. This in itself makes it an entirely positive experience considering you can only truly rate a company on what they do when things go wrong anyway ;)
Ordered some wheel covers
Ordered some wheel covers, website stated in stock. Not in stock and no communication about my order. Finally arrived 2 weeks late, and no apology whatsoever. I would not recommend this company to anyone and advise to look elsewhere. I certainly wouldn't buy from them again.
GREAT PRODUCT, EXCELLENT SERVICE
The tow bar arrived on time, packed well, undamaged. The instructions were clear and all the items required were present. It worked well when used and looks seriously robust.
Great service
Great service, knowledgeable staff, good product and price. What’s not to like?
Decent quality
Decent quality, instructions easy enough to understand. Complete kit and not too hard to self-install (by a woman).
Brilliant service very efficient
1st class. Great communication and after sales service received. Would highly recommend
Don't use this company
Don't use this company. I incorrectly ordered the wrong tow bar and when i spoke with Just Tow they were helpful and said to return it. They acknowledged it's receipt but said they hadn't checked it in yet so hadn't issued a refund yet. Two and half months later and despite leaving voicemails and sending lots of emails i still haven't had a response or a refund (£232)
Very responsive helped find a solution…
Very responsive helped find a solution to get the tow bar to a remote part of the UK kept me informed at all times about the delivery process. Efficient and trust worthy. not fitted the bar yet but hopefully that will go smoothly too
Great product and good price
Good quality and fast delivery however…
Good quality and fast delivery however electronic correspondence seems to be very late
Excellent help and received the right…
Excellent help and received the right part, bang on, also great speedy delivery, great communication, thanks.
Great item works well
Replacement item was a better fit than…
Replacement item was a better fit than Land Rover original part. Good price also.
Was stuck with what I needed
Was stuck with what I needed. Derek was so helpful. And sorted what I needed. Highly recommended company
Goods were of good quality and fitted…
Goods were of good quality and fitted perfectly to my car as per the helpful instructions supplied. Parcel was well packaged too.
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