Cancer bag bait& switch
I ordered a specific bag because of the plaid blanket pictured. I called to ask for a return label as the blanket I received was awful and yellow. They said i could return but would pay a 20% restocking fee. They claim it states "fleece blanket" only which allows them to use whatever color they want. So it doesn't matter what the picture looks like, folks - you will NOT get what you ordered and they will treat you like yesterdays trash when you want to return. Be Warned.
Reply from justdontsendflowers.com
Hi Shelby,
We're sorry your experience did not meet expectations. We understand how important these gifts are, especially when they are being sent to someone going through a difficult time.
Many of our gift packages include selectable options and substitutions can occasionally occur when a specific color or style becomes unavailable. We always try to clearly communicate product details and provide items of equal or greater quality when substitutions are necessary.
We appreciate your feedback and have continued improving our product photos, descriptions, and customer experience since your order.
— Just Don't Send Flowers