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JustGiving Reviews 

8,230
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,235 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use in setting up fundraising pages and managing donations. Many appreciate the straightforward process for creating and updating their pages, highlighting the efficient and secure service provided, and the ease of sharing their efforts. However, some customers noted concerns regarding payment and pricing. Many reviewers were dissatisfied with the default 'voluntary' tip or commission, finding it unclear or difficult to avoid, which led to unexpected charges. Additionally, some people experienced difficulties withdrawing funds or navigating certain website aspects, especially less tech-savvy users or those managing team pages.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the platform easy to set up,... See more

Website

People report ambiguous experiences with the website, with many finding it easy to use and navigate for... See more

Payment

Customers had negative experiences with payment, citing issues with hidden fees and lack of transparency.... See more

Service

Users describe positive interactions with service, finding it efficient and simple for fundraising, with many... See more

Price

Reviewers mention negative feedback about price, with many expressing dissatisfaction over additional charges... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy to use, with lots of options to remain partially or totally anonymous if you wish when giving. Setting up a justgiving page for raising money was also easy. The slight disappointment is... See more

Rated 4 out of 5 stars

It's a great service to charities and the features improve each year. It's a lot easier to set a memorable name for a group and to set up and update one's fundraising web page. The analyses are usefu... See more

Company replied

Rated 5 out of 5 stars

I never thought about using JustGiving until a friend suggested it to me. And I'm so glad that she did, as it helped me to raise the funds I needed to make it possible for me to pay for the charity a... See more

Company replied

Rated 5 out of 5 stars

Hi, I would like to say that the Trek 26 walk was such a wonderful experience, to see those beautiful views from the mountainous terrain will stay with me forever. I was challenged by the walk as... See more

Company replied


Company details

  1. #12 of 16 best companies in Technical service

Written by the company

The world’s most trusted online platform for giving. We help amazing people like you raise more money for the causes you care about. Back in 2000, JustGiving.com began with one simple goal – to enable charities to receive donations online from anywhere in the world. Fast forward 25 years, over £7 billion has been raised for good causes in almost every single country in the world.


Contact info

Do something incredible today

Online fundraising for the people and charities you love.

4.3

Excellent

TrustScore 4.5 out of 5

8k reviews

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4.3

All reviews

(8,230)

1,291 reviews in the last 12 months

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Rated 5 out of 5 stars

Website great

Website very user friendly and overall communications were excellent!

13 July 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 5 out of 5 stars

A very easy way to encourage people to…

A very easy way to encourage people to give

11 July 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 5 out of 5 stars

Justgiving is so easy to use from…

Justgiving is so easy to use from initial set up, updating and sharing information is so easy. The stats you receive are good too and gives you a little nudge every so often. Would use again in the future

11 July 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 4 out of 5 stars

Easy to set up…

Easy to set up and money goes straight to the charity. Sometimes hard to share the links on socials.

11 July 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 5 out of 5 stars
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 5 out of 5 stars

Great communication and encouragement

Great communication and encouragement, plenty of info shared too

11 July 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 3 out of 5 stars

Difficult to join

Once I could get on to my page, which was part of a group, it was a great platform. I found it difficult to claim my page and nearly gave up. Please make it easier to join. I could not give more than three stars because of how frustrating the process was.

11 July 2026
Rated 5 out of 5 stars

Just so easy to use

Just so easy to use

11 July 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 5 out of 5 stars

Accountability and Support from Justgiving

Nice level of 'nudges' to keep me on point regarding raising awareness. Some good ideas about how to bring attention to the cause

11 July 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 5 out of 5 stars

User friendly and really easy to use

User friendly and really easy to use. I logged all my details along the race I was fund raising for and sent it out to my work colleagues, who were able to donate, again with ease. All it about 10 minutes - brilliant!

12 July 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 3 out of 5 stars

The just giving page

I do love the platform once I can get all the team on but the low score is for the fuss and trouble with getting everyone on and claiming their pages what a letdown and very frustrating. Some just give up and don’t have a page so the charity does lose out.

11 July 2026
Rated 5 out of 5 stars

Its so much easier than collecting cash…

Its so much easier than collecting cash from people.

11 July 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 5 out of 5 stars

Easy to Use.

11 July 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 5 out of 5 stars

Super easy to use

Great for fundraising! So much easier

11 July 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 5 out of 5 stars

Good one

Easy to use and emails to inform me of my account

11 July 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 5 out of 5 stars

I had a very good experience using Just…

I had a very good experience using Just Giving.

I was using it to raise money for London City Mission as I was taking part in their Big London Walk.

The page was easy to set up and I advertised it on my Facebook account to get donations.

I raised a good amount of money for London City Mission through using Just Giving.

20 June 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 5 out of 5 stars

From start to finish they were great

From start to finish they were great! Very supportive in how to raise funds, advertise and always have n hand to help with other things so I would recommend them again and again

11 July 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

Rated 5 out of 5 stars

Great

Great, very easy to use, but expensive

12 July 2026
JustGiving logo

Reply from JustGiving

Hi there,

What you’ve achieved through your fundraising is genuinely inspiring. Raising money for a cause takes real time, energy and determination, and the impact comes from the commitment and effort you put in.

We’re glad JustGiving could support your fundraising, but the difference is driven by people like you and the causes you care about.

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