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Just go Motorhomes - Toddington Reviews 

249
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TrustScore 3 out of 5

3.1

Harlington Road, Redhill Farm, LU5 6HF Toddington, England, GB

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See what reviewers are saying

Rated 4 out of 5 stars

Booking, pick-up and drop-off experience was A-one. Also very helpful staff in Edinburgh Branch who went out of their way to assist us planning our entire trip by providing us with hints, web-sites a... See more

Company replied

Rated 1 out of 5 stars

AVOID this company. We hired a motorhome from the Toddington depot for the Easter weekend. The bed broke on the first evening. Despite a number of calls to the "emergency" On Road Support number, no... See more

Rated 4 out of 5 stars

Easy booking, quick answers, fair price. Remote location, like most such outfits. New motorhome in good condition. Check-In and Check-out rather less efficient as everyone comes at more or less the s... See more

Company replied

Rated 1 out of 5 stars

THIS HAS BEEN A NIGHTMARE FROM START TO FINISH. I was charged extra for an early collection at 2.30pm. I arrived at 2.15pm and finally took possession of the vehicle at 5.15pm !!! There are no staff a... See more


Company details

  1. Campervan and caravan rental agency

Written by the company

From cosy couple getaways to family adventures, Just go has a motorhome to suit every occasion. We pride ourselves on delivering new and modern motorhomes for hire with all layouts designed to offer comfort & style for everyday living. Easily accessible via major airports, our hire teams located in Edinburgh, Scotland and Toddington, Bedfordshire are specialists in delivering a first-rate customer experience every time. With packages tailored to individual requirements, we provide an all-encompassing service for all your motorhoming needs. Covering travel in the UK, Ireland and Europe, the freedom to explore and discover is entirely at your fingertips!


Contact info

  • Harlington Road, Redhill Farm, LU5 6HF, Toddington, England, United Kingdom

  • 01525 878000

Premium Motorhomes for Hire

Our Motorhomes have been the UK's favourite for over 20 years.

3.1

Average

TrustScore 3 out of 5

249 reviews

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3.1

All reviews

(249)

85 reviews in the last 12 months

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Rated 4 out of 5 stars

Good solid reliable vehicle in…

Good solid reliable vehicle in excellent condition. Friendly and helpful staff at Toddington facility. No significant unexpected surprises.

However, some things you might consider (especially for longer rentals - ours was almost 3 weeks):

1. The capital cost of a motorhome is significant. In that context it seems petty (cheap in not a good way) to not include basic equipment such as leveling ramps, outdoor camp chairs, basic supplies, etc.

2. No TV was installed in our unit??? Seems like a mistake.

3. Replace the oven with a microwave.

4. Add a small toaster to your equipment.

5. And simple ice trays for the freezer. Americans love ice, even in cold weather.

6. Better packing and storage materials for crockery and equipment within the vehicle. Simple plastic holders or tubs for plates, cups, glasses, etc. are an easy fix.

And as a final thought - instruct your customers (especially Americans who might be unfamiliar with this equipment) to empty the toilet cassette at every opportunity and never less than at least daily.

All of that said, we had a wonderful experience with our rental. Thank you.

12 September 2025
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Reply from Just go Motorhomes - Toddington

Thank you for your feedback. We no longer offer TV's as standard in our motorhomes. A list of all included equipment can be found on our website. We're thrilled to hear you had a great time and hope to welcome you back again soon!

Rated 5 out of 5 stars

Customer Focus at its Best

It has always been a great relationship and great customer care.
Carmel has always been very kind looking after us and making sure everything is as we want and need. A perfect example of customer focus.please keep up the great work.

10 September 2025
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Reply from Just go Motorhomes - Toddington

Thank you very much for the 5*s Tom, we're happy to hear Carmel took good care of you in branch, and hope to see you again soon.

Rated 5 out of 5 stars

Great experience

Great experience, and communication from Just Go, will defiantly be using again

6 September 2025
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Reply from Just go Motorhomes - Toddington

Thanks for the 5*s!

Rated 4 out of 5 stars

The 4 birth voyager camper

The 4 birth voyager camper we hired was OK it all worked as it should but the layout is quite restricted very little space for washing up or food prep it would be very cramped for 4 people to sit inside and the rear double bed is OK if your very slim and nimble to get on and off of it as its quite high due to the very large storage space beneath access from the outside rear doors at the back
Easy to drive and a good backup camera shower works well but you will use alot of your water from the tank and also fill up your waist water tank quick

5 September 2025
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Reply from Just go Motorhomes - Toddington

Thank you for your review, we're glad overall you enjoyed your trip and hope to welcome you back again soon.

Rated 5 out of 5 stars

Great service

Great service, brand new RV, no problems.

31 August 2025
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Reply from Just go Motorhomes - Toddington

Thank you for your 5* review Erich!

Rated 4 out of 5 stars

We have used JustGo several times for…

We have used JustGo several times for home and abroad trips. Hiring is a great alternative to buying and it has given us freedom to travel. The company has been supportive and user friendly.

21 August 2025
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Reply from Just go Motorhomes - Toddington

Thanks for your review Karen! We thank you for being a loyal customer and hope to see you again soon.

Rated 5 out of 5 stars

High quality

High quality, new campers and a professional handover.

21 August 2025
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Reply from Just go Motorhomes - Toddington

Thank you for the 5*s Tony!

Rated 4 out of 5 stars

Great Motorhomes

Friendly service team but the working hours for collection and delivery of vehicles can improve and a quicker release of the deposit.

30 August 2025
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Reply from Just go Motorhomes - Toddington

Thank you for the review, we hope to see you again soon.

Rated 5 out of 5 stars

All around quite good.

Would be nicer to pick the vehicle up earlier. Vehicle was nice and clean and all around in good condition.

25 August 2025
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Reply from Just go Motorhomes - Toddington

Thank you for your 5*s!

Rated 5 out of 5 stars

Thank you JustgoMotorhome, we look forward to use you again in the future…

Our experience with justgo’s motorhome could not been better from the 1st check in to returning the van. Everyone is helpful, everything you want to know about the motorhome are simple in the barcode that can be scan with your smartphone.

8 August 2025
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Reply from Just go Motorhomes - Toddington

Thanks for the 5*s! We're thankful you chose Just Go and had a great trip.

Rated 5 out of 5 stars

Third time hiring a van from Just Go

Third time hiring a van from Just Go. The vans are always close to new, very clean and well equipped. Staff are helpful and friendly too. I will continue to use them and recommend them.

15 September 2025
Unprompted review
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Reply from Just go Motorhomes - Toddington

Thank you for your review! We hope to welcome you back again soon.

Rated 5 out of 5 stars

An excellent motorhome

An excellent motorhome. The process's was made simple to take away the stress. The motorhome gave us so much joy and pleasure when travelling in it with the family. Highly recommend it.

21 August 2025
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Reply from Just go Motorhomes - Toddington

Thanks for the 5*s, we hope to see you again soon!

Rated 4 out of 5 stars

A great finding on google

A great finding on google, they are very good at their job, great customer service throughout.

8 August 2025
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Reply from Just go Motorhomes - Toddington

Thanks for your review Marco!

Rated 2 out of 5 stars

You lose a day of rental for the way check-in and check-out are organized

The checkin process is cumbersome.
It is too late in the day, and the check out too early. You basically end up paying for an extra day to handle this process. It should be as any rental car company, where checkin and checkout time coincide and can be done at least from 9am to 5pm.
The personnel at the reception was ill prepared, confusing, confused and was not able to provide a smooth and efficient customer experience.

11 August 2025
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Reply from Just go Motorhomes - Toddington

Thank you for taking the time to provide your feedback. We charge by nights, with our collection times between 2-4pm, and drop off between 8 and 10am. This is advertised on our website and sent through in the booking confirmation. We understand during peak periods collections can take longer, and thank you for your patience.

Rated 5 out of 5 stars

Great experience from start to finish

The team were wonderful from booking, pick up and drop off.

Motor home was clean , great to drive and comfortable.

We travelled as a family of 4 (2 adults and 2 children) we are had the best time.

19 August 2025
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Reply from Just go Motorhomes - Toddington

Thank you for your 5* review!

Rated 4 out of 5 stars

Friendly culture at the company, with small issues

The staff and mechanics all seem friendly people who genuinely want customers to have a good time hiring the vehicle. They are somewhat let down by vehicle interiors that although look/feel good are very light/flimsy construction (thin plastics etc) so when things break they or customer glues back the parts that break again on next hire. For our hire it was quite a critical part that made the door not lock easily so caused some pain, but the trip was still enjoyable and I can’t fault the staff at this branch for this. If you are very very careful and read the instructions, its very unlikely that you’d have a problem and if so unlikely that they would charge for it (thats the impression I got). I can imagine large proportion of bad reviews is from
less caring types of people. They were also nice to call when they discovered that we left a bag in one of the storage cabinets, which I was able to later collect. I would consider hiring again at the right price to balance out minor pains/issues

18 August 2025
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Reply from Just go Motorhomes - Toddington

Thank you for your feedback George. Our On Road Support team are available via QR code or phone if you require assistance while you are on hire. We are happy to hear you enjoyed your trip on the whole, and we were able to return your lost items to you. We hope to see you back again soon.

Rated 5 out of 5 stars

First time hiring a motorhome

First time hiring a motorhome - fantastic experience will do again and will recommend Just Go.

We had some issues with fitting our daughters car seat, a lovely lady was so helpful. She got one of her colleagues to screw part of the cushion in and they couldn't do more for us.

Everyone was very helpful, friendly and made the process easy for us as a family with 3 young children.

Will be hiring again !

22 August 2025
Unprompted review
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Reply from Just go Motorhomes - Toddington

Thanks for your great review Natasha! We're thrilled to hear you and the family had a great time.

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