Just Lawnmowers Reviews 

7,597
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 635 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery services and the highly competitive pricing available across a broad range of quality garden equipment. Consumers also highlight the remarkably helpful customer support, noting that staff members provide clear guidance and thorough demonstrations during product setup. Some reviewers were not happy with receiving faulty items, broken parts, or missing components that ultimately required unexpected professional repairs or replacements. Other people experienced occasional delivery delays, missing tracking information, or minor fulfillment errors with their initial orders that required additional customer service assistance.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, noting consistently fast and prompt arrival times.... See more

Product

Customers had positive experiences with product, noting that items were of high quality and arrived as... See more

Service

Reviewers mention positive feedback about service, highlighting fast delivery, helpful staff, and efficient... See more

Order

Reviewers highlight positive aspects of order, describing the online purchasing process as quick, easy, and... See more

Price

Users describe satisfaction with the pricing, often noting that costs are very competitive and affordable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased an ego strimmer on behalf of Friends of Abbey Street Park for my volunteer group. This was funded by the National Lottery and the rule was that we had to pay by cheque. Just Lawnmowers wer... See more

Company replied

Rated 5 out of 5 stars

Lawnmower delivered on time. Good price. Product of high quality, the Honda Miimo robot lawnmower. Typical Japanese reliability and all components in the box seem to work well together and of high qu... See more

Company replied

Rated 5 out of 5 stars

Very pleased with our purchase 46cm wide self propelled Mountfeild ,from ordering to personal delivery made up & ready to use our tip if you have a large garden buy an extra battery . Changed after... See more

Company replied

Rated 5 out of 5 stars

Excellent product at a keen price. Arrived as promised, with no nonsense tracking. In perfect condition on arrival. A little wrinkle in the deal - the mower arrived filled with oil contrary to instruc... See more

Company replied



Company details

  1. #3 of 23 best companies in Lawn Mower Shop
  2. #41 of 188 best companies in Garden centre

Written by the company

Just Lawnmowers is a website dedicated to supplying garden machinery and other power equipment to the UK market. We are a family business with 60 years experience in the horticultural and leisure business. We are very well qualified to offer you the consumer the best products that are available today from leading manufacturers including the likes of Honda, Stihl, Stiga, Mountfield & Atco. Our massive buying power and knowledge of these products allows us to offer you unbeatable deals. Our products are chosen for their quality, reliability and price. We are deeply committed to give you the best possible service at all times.

Just Lawnmowers - The UK's Number 1 Online Garden Machinery Superstore

Written by the company

We’re committed to you!
We have a longstanding commitment to treat all customers the way we want to be treated - with respect, support and kindness.
Exclusive Bundle Deals Available!
Check out our Exclusive money saving bundles. These are unique to Just Lawnmowers customers and offer incredible savings for multi product purchases.

Fast shipping!

Hassle-free returns!

The UK's Number 1!

Contact info

4.8

Excellent

TrustScore 5 out of 5

8k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(7,597)

627 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Service

Brilliant Service, Mower was ready to go and as described. Thank you.

5 June 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Mark,

Thank you for taking the time to share your feedback! Our primary objectives are to supply premium garden machinery at competitive rates and ensure it is dispatched through an efficient, rapid delivery network. We are very pleased to hear that your experience reflected these high standards, and we appreciate your business!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Speedy service and efficient quick…

Speedy service and efficient quick delivery. Excellent lawnmower

19 May 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Fiona,

Thank you so much for the 5-star review! We know that when you need a new lawnmower, you usually need it fast, so we work incredibly hard to pair our speedy customer service with efficient, rapid delivery. We are absolutely thrilled that you love your new mower - happy mowing and thank you for choosing Just Lawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great service delivered tractor clear…

Great service delivered tractor clear explanation re use and support

5 June 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Adele,

Thank you so much for the fantastic review! Purchasing a garden tractor is a big investment, which is why we always make sure our deliveries include a thorough, face-to-face walkthrough. We want you to feel completely confident operating your new machine from day one, and it's wonderful to know you appreciated the explanation and support overview. We are always here whenever you need us - happy mowing!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Excellent all round service

Excellent all round service. I would definitely recommend.

18 May 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Norman,

Thank you so much for the wonderful review and the recommendation! We strive to make sure every single part of your experience with us is seamless, so hearing that you received excellent all-around service means the world to our team. We truly appreciate your support and look forward to helping you with your garden gear again in the future!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

swift delivery

swift delivery - no problem

4 June 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Andrew,

Thank you for taking the time to share your feedback. Maintaining an efficient and reliable logistics network to ensure swift deliveries is a core priority for our team. We are pleased to hear your experience reflected these standards, and we appreciate your business!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

A great service

A great service. Went the extra step which is what distinguished them for me. Excellent communication.

4 June 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Nicholas,

Thank you so much for this wonderful review! We always aim to provide more than just a standard transaction, so hearing that our communication and willingness to go the extra step is what set us apart for you means the absolute world to our team. Thank you for recognising our efforts, and we look forward to going above and beyond for you again in the future!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Honda EU22i generator

Very quick service. Excellent price.

4 June 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Stephen,

Thank you for taking the time to leave your feedback. The Honda EU22i generator is a premium piece of machinery, and our goal is always to make such high-quality equipment accessible through competitive pricing and swift dispatch. We are very pleased to hear that your experience reflected these standards, and we appreciate your business!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Quick and efficient service.

Quick and efficient service.
Delivery driver helpful and polite.
Aftersales difficult to contact but after advice all was well

3 June 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Graham,

Thank you for taking the time to share your experience! We are pleased that you received efficient service and a polite delivery experience, and that our subsequent technical advice successfully resolved your query. We appreciate your feedback regarding the difficulty in contacting our aftersales department; during peak seasonal periods, call volumes can increase significantly, and we are continually reviewing our staffing to improve response times. Thank you for your patience and for choosing JustLawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Had great communication regarding my…

Had great communication regarding my order. The price of the lawnmower was extremely competitive. The delivery was excellent and I was given a thorough and comprehensive overview of the mowers function. I am extremely pleased with the overall service and would highly recommend. Thank you.

1 June 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Sean,

Thank you for taking the time to share your excellent feedback. Our business model is built on providing competitive market pricing alongside a premium service, which includes proactive communication and a comprehensive operational overview upon delivery. We are very pleased to hear that our team delivered on all counts and that you are entirely satisfied with your experience. We appreciate your business and your recommendation!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Competitive price

Competitive price, fast delivery and good choice of available machines. All good.

2 June 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi,

Thank you for taking the time to share your feedback. We prioritise maintaining a comprehensive inventory of machinery to ensure our customers have access to the best options on the market, backed by competitive pricing and an efficient logistics network. We are very pleased to hear that your experience reflected these standards, and we appreciate your business.

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Good price

Good price, good product, fast delivery.

29 May 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Richard,

Thank you so much for the fantastic review! We work hard behind the scenes to make sure we pair great products with competitive prices and rapid delivery, so it’s wonderful to know we hit all three marks for you. Enjoy your new equipment, and thank you for choosing Just Lawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great service

Great service

2 June 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Nishantha,

Thank you so much for the 5-star shout-out! We work hard to make sure every customer gets the best possible experience, so hearing that you received great service means the world to our team. Happy gardening, and thank you for choosing JustLawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Exactly what I wanted

Exactly what I wanted, delivered really quickly.
Good communication afterwards.
What’s not to like?

1 June 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Pete,

Thank you so much for the fantastic review! We love that phrase - "what's not to like?" is exactly the feeling we want every single customer to have when they shop with us. We are absolutely thrilled that we got your order to you quickly and kept you well-informed even after it arrived. Enjoy your new gear, and thank you for choosing JustLawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Very professional very quick send out…

Very professional very quick send out brilliant company I will always comeback to 100% satisfaction

1 June 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Michael,

Thank you for taking the time to share your excellent feedback. Maintaining a professional standard and ensuring quick dispatch times are the core pillars of our service. Knowing that we achieved 100% satisfaction and have earned your repeat business is highly rewarding for our team. Thank you for choosing JustLawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

i ordered a honda tiller

i ordered a honda tiller, arrived in record time and the driver was great. even phoned me to say what time he was arriving. there was apart missing - not their fault in any way. i contacted thema nd they promptly sent it over. its great to know theres still companies with fabulous service.

14 May 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Geoffrey,

Thank you so much for the wonderful review! While we always aim for perfection, missing factory parts can occasionally happen out of the box - but we believe it's how a company reacts that truly matters. We are thrilled that our driver's courtesy call kept you informed, and that our team could promptly get that missing piece sorted out for you. Enjoy your fantastic new Honda tiller, and thank you for choosing JustLawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 1 out of 5 stars

Worthless Honda 7 year guarantee.

Worthless Honda 7 year guarantee.
My Honda lawnmower HRX 537 HY, suffered a catastrophic engine failure almost three weeks ago. The connecting rod fractured and exploded through the engine housing, no doubt bending the valve stems, destroying the piston crown, scoring the bore, damaging the crankshaft and depositing debris into the sump pan. The machine was less than 1 year old.
Honda’s first proposal was to rebuild the engine; impossible in my view.
By the way, this is my 11th. Honda Lawnmower over the course of the last 35 years. I normally replace them every 3 years. It’s undoubtedly a well designed, well built,quality product. Prior to this, I’ve only once had an issue. A gearbox failed and it was replaced, under warranty, in three days.
On this occasion Honda have taken over two weeks to consider my claim, oblivious to my in convenience, expense and distress.
Finally, having been forced to engage contractors to cut my lawns (£450 over the course of almost 3 weeks), I lost patience and instructed my solicitors to serve notice on the retailer under the Consumer Rights Act 2015.
Only then did I make some progress and thanks to pressure from the retailer Honda agreed to replace the engine.
This is an absolute disgrace and i am completely dissatisfied. The lawnmower should have been replaced within two days, in my view.
7 YEAR GUARANTEE “WORTHLESS” and the person dealing with the warranty claim, “Dupe”, wilfully incompetent. Claim Ref. CC-1499918: CRM:0810000162

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Top notch

Customer service is excellent. Price of my lawnmower was only slightly higher than the lowest other quote, but Just Lawnmowers built the mower and showed me how everything worked, which was worth more to me than the slight difference in price. I appreciated that I could easily talk to a real person, too, not a bot. I'd definitely use this company again.

29 May 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Rebecca,

Thank you so much for this wonderful review! We pride ourselves on keeping our customer service entirely human - no frustrating chat-bots here, just real people who know their stuff. We are absolutely thrilled that our assembly and handover service made that slight price difference completely worth it for you. There is nothing better than seeing a machine arrive 100% ready to mow with total peace of mind. We look forward to looking after you again in the future!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Fantastic price and brilliant fast…

Fantastic price and brilliant fast delivery . Will be definitely using again .

19 May 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Alexander,

Thank you for taking the time to share your feedback! Our priority is to offer highly competitive pricing backed by a swift, reliable logistics network. We are very pleased that your experience reflected these standards, and we look forward to welcoming you back as a returning customer in the future. Thank you for choosing JustLawnmowers!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Great choice so went with the Stiga 792

Great online store and lots of choice. I decided on a Stiga 792 ride on which was competitly priced.

Kept me up to date on the order and delivery and the guy who delivered helped me understand the workings of the new ride on. I had an old Alko but the newer models have new things so good to know.

Would recommend them 100%

The Stiga is doing a great job on the lawn.

13 May 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Scott,

Thank you so much for the wonderful review and the 100% recommendation! Upgrading from an older machine to a modern ride-on like the Stiga 792 is a fantastic step forward, but modern mowers certainly have a few new features and controls to get used to. We are absolutely thrilled that our delivery driver could walk you through everything and help you feel completely confident with the new workings. It sounds like the Stiga is right at home on your lawn - happy riding!

Thanks
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Honda HRX 537

Great service, love my new Honda HRX 537 mower It’s great and with all the land we have this is perfect. Quick delivery using your own van and driver who was very helpful. Mower was all set up ready to go with oil and fuel.

15 May 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi,

Thank you so much for the fantastic review! The Honda HRX 537 is an absolute powerhouse of a mower, and it is truly in its element when given plenty of land to look after. We know that taking delivery of a premium machine like this can be daunting, which is why we love using our own vans and drivers to drop them off fully assembled, oiled, fueled, and ready to work. We are thrilled that our driver could help get you off to a flying start. Happy mowing!

Thanks
Harry
Just Lawnmowers

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