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Entdecke einzigartige Duftkerzen mit Schmuck von JuwelKerze! Düfte zum Verlieben und zauberhafter Schmuck aus 925er Sterlingsilber.
Margaretenplatz 12, 81373, München, Germany
2.4
2K reviews
Hasn’t replied to negative reviews
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Hi I have receive it as a gift. But instead of jewellery I have recived an empty box. It was disappointing. The candle smells nice.
Reply from JuwelKerze
Hello,
Thank you for your feedback. We are sorry that the jewellery was missing.
In this case, you can contact our customer service directly so that we can find a solution to your problem - https://help.juwelkerze.de/hc/de/requests/new.
Your JuwelKerze Team
I bought several times on both the French and German website, I love their candles and bath bombs, they all smell great and makes a great present! Never had any issues with delivery or else, except the otherday my candle jar broke unexpectedly after a couple of uses, I sent an email via the contact section of the website and the next day I had a kind answer informing my candle would be replaced free of charged Honestly I can only recommend jewelcandle
Reply from JuwelKerze
Hi Pauline,
thanks a lot for your superb feedback. We are happy that you are satisfied with our products and service. 😜🎉💖
I got the vanilla candle with jewellery inside. The candle has a very pleasant smell and comes in a very beautiful packaging. I am very happy with my purchase
Reply from JuwelKerze
Dear Maham, thank you for your feedback! We are very happy that you enjoyed our candle and hope to hear from you again soon :)
Very pleasant scent for a beautiful decorative candle and a nice surprise jewel! Fast shipment and safe packaging. Really a great gift idea!
Reply from JuwelKerze
We are very happy to hear this! Thank you so much for your trust and we hope to hear from you soon :)
I'm a big fan of the candles and was always very pleased with the service and the product. They smell awesome and the jewellery has a good quality.
Reply from JuwelKerze
Thank you so much for your feedback, Frieda! <3
Feel free to send us some cute pictures of your candles or jewellry :)
Just perfect!
I ordered the Sweet Vanilla with the little lucky charm inside for my girlfriend.
Very nice smell of Vanilla for the summer.
Not just a candle but a great element of decoration.
I can only recommend them!
Reply from JuwelKerze
A great choice for a present indeed! :) We are very glad she enjoyed it and we hope you enjoy the rest of our products as much as our Lucky Charm edition <3
I just received my Cherry Blossom candle and it's so pretty! The ceramic jar is really nice so I definitely plan to keep it even after I've burned the candle. The cherry blossom smell is really nice - it's not overpowering but it's a nice summery scent. I haven't found the jewellery inside yet but I'm so excited for when I discover it!
Reply from JuwelKerze
Thank you so much for your lovely feedback, Ellen! We are very excited to see which surprise is hidden inside your candle ;)
First time ordering and couldn't be happier. I ordered the spirit bundle and it came super quick and really well packaged, so nothing was broken. The smell is really nice, and not overpowering. Especially the white candle with the sweet smell. Overall the quality is really good and I am looking forward to ordering again.
Reply from JuwelKerze
This is great to hear!:) We look forward to hearing more about your other experiences with us! <3
Absolute Abzocke!!!!! Finger weg! 160€ für billig Ramsch Adventskalender max 20€ in der Produktion! Absolute Frechheit! und kaum was hat mit Kerzen oder Schmuck zu tun!
Reply from JuwelKerze
Hallo Stephan,
vielen Dank für Deine Nachricht.
Es tut uns wirklich sehr leid zu hören, dass Dir unser Kalender nicht gefallen hat und Du sogar enttäuscht warst. Das lag definitiv nicht in unserem Interesse. Der Adventskalender war auch für uns ein komplett neues Projekt mit dem wir noch keine Erfahrungen aus der Vergangenheit sammeln konnten. Dein Feedback nehmen wir uns daher sehr zu Herzen, da wir uns nur so in der Zukunft verbessern können. Wir möchten darauf hinweisen, dass sich der Wert des Adventskalenders aus dem Wert jedes einzelnen Produkts zusammensetzt, welche wir so auch in unserem Onlineshop einzeln angeboten hätten.
Viele Grüße,
.....
Team JuwelKerze
Schmuck in jeder Kerze
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