K12 - Tennessee Virtual AcademyReviews 

81
TrustScore 4.5 out of 5

4.4

1924 Dutch Valley Dr., Suite 1, 37918 Knoxville, TN, US


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Rated 5 out of 5 stars

TNVA has been a blessing! Our kids had nothing but one set back after the other while being in traditional public schools. On top of curricular difficulties with little to no school support, our kid... See more

Company replied

Rated 5 out of 5 stars

TNVA has been a great success for our son in completing the 1st grade this year. His teacher was outstanding and helped him learn so much in math and reading skills. We highly recommend TNVA! An excel... See more

Company replied

Rated 3 out of 5 stars

TNVA needs to make sure teachers are showing up to teach as scheduled. It's not the place of a parent to address the teacher about her attendance. When a teacher can link days off with long weekends,... See more

Company replied

Rated 5 out of 5 stars

TNVA has some really great teachers and everyone is good about communicating. Still hate to have lost the recordings to count for attendance feature, it helped a lot with work meetings and doctors app... See more

Company replied


Company details

  1. Career and Education Provider
  2. Education Centre
  3. Educational institution
  4. School

Written by the company

Tennessee Virtual Academy (TNVA) is a full-time, tuition-free public school offering families the flexibility of online education. Powered by K12, a Stride, Inc. portfolio brand, TNVA provides students with personalized learning and access to engaging curriculum. As part of the Tennessee public school system, TNVA ensures students can thrive academically in a flexible, virtual environment. Visit TNVA.k12.com for more information.


Contact info

  • 1924 Dutch Valley Dr., Suite 1, 37918, Knoxville, TN, United States

  • 855-595-8288

4.4

Excellent

TrustScore 4.5 out of 5

81 reviews

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4.4

All reviews

(81)

1,908 reviews in the last 12 months

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Rated 1 out of 5 stars

Our experience with TNVA was

Our experience with TNVA was, without question, the most disappointing educational experience our family has ever had.

My child has clear neurodivergent needs, yet instead of receiving understanding, support, or appropriate accommodations, we repeatedly encountered judgment, resistance, and what felt like punishment for behaviors directly related to her disability. Rather than partnering with us to help her succeed, staff often made us feel like we were being reprimanded simply for advocating for the services and support she needed.

What was most heartbreaking was watching my daughter become increasingly disengaged and isolated. Rather than helping rebuild her confidence, I felt that the response to her struggles only reinforced them. After advocating for her needs, it seemed she was treated differently, and she became even more withdrawn from class participation. As a parent, it was devastating to watch her lose confidence in herself and in school.

Because this is a virtual school, classes were recorded. Knowing those interactions were captured makes my experience even more troubling. In my view, some of the teacher's comments and responses toward students came across as dismissive, passive-aggressive, and, at times, humiliating. I was shocked that communication I perceived as belittling occurred in a recorded classroom setting. It left me wondering how students who are less able to advocate for themselves—or whose parents are unable to observe classroom interactions—are treated.

The classroom environment did not reflect the principles of equity, inclusion, or compassion that every child deserves. Instead of recognizing that children learn and behave differently, there seemed to be an expectation of rigid conformity. My experience left me with the impression that there was little understanding of ADHD or other forms of neurodivergence. Behaviors commonly associated with ADHD were often treated as disciplinary issues rather than opportunities for support, redirection, or accommodation.

Our interactions with the administration and special education department were equally disheartening. Rather than feeling supported through the special education process, we experienced repeated delays, excuses, and barriers when requesting evaluations and services. Communication frequently left us feeling dismissed instead of heard. At times, it seemed the message was that if a child could not fit into the school's inflexible expectations—including strict schedules and standardized behavioral expectations—then perhaps this simply was not the right school for her.

No parent should feel like an adversary for advocating for their child. We expected collaboration, guidance, and a genuine commitment to helping our daughter succeed. Instead, we often felt blamed, criticized, and left to navigate challenges on our own.

Our family has participated in virtual education since before COVID-19 and has experience with online public schools in multiple states. We have never encountered anything remotely comparable. Those schools demonstrated that virtual education can be flexible, supportive, and responsive to students with diverse learning needs. Unfortunately, that was not our experience at TNVA.

Looking back, enrolling my daughter at TNVA was one of the greatest setbacks to her education. Every child deserves educators who seek first to understand, who approach differences with empathy instead of judgment, and who view neurodivergent students as capable learners worthy of support—not as inconveniences. Sadly, that was not the experience our family had, and I cannot recommend TNVA to families whose children have ADHD, autism, or other special educational needs.

5 June 2026
Rated 4 out of 5 stars
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

Thank you so much for your review! We appreciate your suggestion about longer sessions and will keep it in mind as we look at ways to enhance our offerings.

Rated 5 out of 5 stars

TNVA has been a blessing!!!

TNVA has been a blessing! Our kids had nothing but one set back after the other while being in traditional public schools. On top of curricular difficulties with little to no school support, our kids stayed sick constantly to the point of truancy even though it beyond any of our control. For the first time both of our kids made straight A's and had perfect attendance their first semester being at TNVA! The teachers and staff are phenomenal and do everything possible to help your child succeed with love and support! We couldn't be more happier with TNVA and we are continuing their education going forward with TNVA going forward! We highly recommend TNVA for their excellence, support, and staff!

5 June 2026
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

We appreciate your thoughtful feedback and your trust in TNVA. It’s wonderful to hear your children are finding success here, and we’re honored to support their continued education.

Rated 5 out of 5 stars

TNVA has been a great success for our…

TNVA has been a great success for our son in completing the 1st grade this year. His teacher was outstanding and helped him learn so much in math and reading skills. We highly recommend TNVA! An excellent program in teaching our children.

5 June 2026
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

Thank you for the great review! We’re delighted your son had such a positive 1st grade experience and that his teacher made a difference. We appreciate your recommendation!

Rated 3 out of 5 stars
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

Thank you for your feedback. We strive to balance academic rigor with student support, and we appreciate hearing about your experience. Your comments help us continue improving and supporting our students' success.

Rated 1 out of 5 stars
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

We’re so sorry to hear this was your experience and appreciate you sharing your feedback. We’d like the opportunity to learn more and address any concerns you may have. Please reach out to us at help@k12.com with more details so our team can assist.

Rated 5 out of 5 stars

K12 works for my grandson

K12 works for my grandson. He suffers severe separation anxiety. For being able to do school at home with me is a perfect solution. I like knowing exactly what is going on in his studies.

5 June 2026
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

Thank you for taking the time to share your experience! We’re so glad this has been a good fit for your grandson and your family.

Rated 5 out of 5 stars

The flexible hours and wonderful…

The flexible hours and wonderful teachers and all the hard work the teachers put into helping the kids if they are having trouble is some of the reasons we like TNVA.

5 June 2026
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Reply from K12 - Tennessee Virtual Academy

Thank you for your thoughtful feedback! We’re glad to hear the flexible schedule and dedicated teachers have made such a positive impact.

Rated 5 out of 5 stars

TNVA is a Godsend

The teachers are kind and helpful. TNVA treats each student with appreciation and respect. This school encourages and praises their students. Unlike, brick and mortar schools, TNVA understands they are educating young impressionable human beings, and they are not just a number.

6 April 2026
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

We appreciate your thoughtful review. Our team is deeply committed to providing a supportive and affirming learning environment, and it’s rewarding to hear that this approach is coming through in your experience!

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

K12 is a wonderful school

K12 is a wonderful school. We love being able to do schooling at home and even if we travel we are able to keep up. The teachers are lovely and always ready to help with any issues.

6 April 2026
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

We're happy to hear that you appreciate the flexibility of schooling at home and that our teachers are always ready to help. Thank you for your positive feedback!

Rated 5 out of 5 stars

My daughter is doing excellent in her…

My daughter is doing excellent in her classes she really enjoys the one on one with her teacher’s. And the experience of the online classes altogether and meeting other students.

6 April 2026
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Reply from K12 - Tennessee Virtual Academy

We appreciate your kind words. It’s so wonderful to hear your daughter is enjoying her classes. We're wishing her all the best!

Rated 5 out of 5 stars

All the teachers and the staff that…

All the teachers and the staff that deals with 504 needs are wonderful they have done an amazing job with our daughter. She has got to a place where she can grow

6 April 2026
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

We're so glad to hear that our teachers and staff have helped your daughter reach a place where she can grow. Thank you for sharing your positive experience!

Rated 4 out of 5 stars

The teachers were always patient and…

The teachers were always patient and helpful..

6 April 2026
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

Hello! Thank you so much for sharing this feedback with us. We are so thrilled to hear that the teachers have been helpful and patient for your family. We appreciate you allowing us to be a part of your student's education.

Rated 5 out of 5 stars

We have been with you all for 5 years…

We have been with you all for 5 years and love it . I'm so glad we came to TNVA

6 April 2026
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

Thank you so much for your kind words! We are truly glad to hear your family has had such a positive experience and we sincerely appreciate your continued trust in us!

Rated 5 out of 5 stars

We love everything about tnva it's a…

We love everything about tnva it's a great school teachers are great.

6 April 2026
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

We are so glad you appreciate our great teachers and school. Thank you for sharing your positive experience with us!

Rated 1 out of 5 stars

Ayla was not given the extra help she…

Ayla was not given the extra help she needed.

6 April 2026
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

Thank you so much for reaching out and sharing this feedback. We would like to discuss this further with you. We have sent you an email and look forward to hearing from you.

Rated 5 out of 5 stars

I believe this is the best option I…

I believe this is the best option I have for my child

6 April 2026
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

We're happy to hear that our option is the best for your child. Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

The teachers are wonderful

The teachers are wonderful. They really do the best they can and give their all for the students.

6 April 2026
K12 - Tennessee Virtual Academy logo

Reply from K12 - Tennessee Virtual Academy

We're really glad to hear that our teachers are giving their all for the students; that means a lot to us. Thank you for sharing.

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