Kaplan International Languages Reviews 

3,881
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 206 reviews, reviewers overwhelmingly had a great experience with this company, noting how supportive and welcoming the overall environment is. Customers frequently praise the staff and teachers for being exceptionally competent, friendly, and patient during their entire language learning journey. People also love the vibrant locations and beautiful cities, pointing out that daily classes are engaging, fun, and well structured. Some reviewers were not happy with organizational issues, mentioning mixed level classes, occasional teaching style mismatches, and scheduling inconsistencies. A few other people also felt that certain administrative responses, remote test proctoring processes, or communication challenges did not fully meet their expectations.

What people talk about most

Staff

Users describe positive interactions with staff, noting that teachers and instructors are very kind, helpful,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that lessons are engaging, highly enriching,... See more

Location

People report positive experiences with location, highlighting that the school is in the city center close to... See more

Service

Consumers find service to be positive, highlighting that the staff is extremely friendly, supportive, and... See more

Customer service

Clients share satisfaction on customer service, highlighting that the company helps with everything and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From my experience, Kaplan is the best place when it comes to learn English. The teachers are very competent and patient with your learning process, they will motivate and encourage you to talk every... See more

Rated 5 out of 5 stars

It has been a pleasure attending Kaplan Liverpool. Sadly my journey has ended, but I know that in Liverpool I left a lot of myself and earned much from other people. The school is great the professo... See more

Rated 5 out of 5 stars

Everyhing was exellent. Thanks for your help and kind behaviours. You supported us for everything. Teaching method, social enviroment and also trip activities were perfect. You did everything to impro... See more

Rated 5 out of 5 stars

It was the most beautiful experience of my life. I met people from all over the world, I lived for three months like a true English person, and I learned to adapt — from trying new food to new way... See more


Company details

  1. Language course provider
  2. also in
  3. Educational institution
  4. English language school
  5. Language school

Written by the company

The world's language school. We believe in the power of language education to build connections, forge opportunities and enrich lives. We offer English, French, and German courses in spectacular locations across the world. Let us help you go further with languages. Now owned by Inspirit Capital. Use of Kaplan brand under license.

Guaranteed Progress with Intensive English Courses

Advance At Least One Level Every 10 Weeks

Advance At Least One Level Every 10 Weeks
If you switch to an Intensive English course of 10 weeks or more, we can guarantee you will improve your English by at least one level of fluency in one of our US, UK, Canada or Ireland schools. If you don't, we'll give even give you an extra four weeks of tuition absolutely free. Terms and conditions apply

Find Out More About Guaranteed Progress at Kaplan!

Have your mind set on coming back? Get in touch for a free consultation, and let's find the right course to continue your journey with English.

Get In Contact Now To Book As Alumni!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

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No recent history of asking for reviews

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4.5

All reviews

(3,881)

326 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing school

Kaplan Bournemouth is a fantastic school, the teachers and staff are amazing! I will recommend Bournemouth to study English!

29 September 2026
Unprompted review
Rated 5 out of 5 stars

6 months

I have been here 6 months. I met a lot of people and ı have friends from another contries. Teachers always motiveted me and they are good at teaching.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

The best

All the teachers are so kind and always passionate on making students to improve and also be interested in learning English. The experiences they gave to me were so memorable and all the topics were helpful to gain broader perspectives. Thank you Michael, Jeff, Greg!!!!

23 September 2026
Unprompted review
Rated 5 out of 5 stars

I had a good experience in Kaplan

I had a good experience in Kaplan. All staff and teachers are kind and friendly, and they provide a lot of help to students. If you are interested in English, I highly recommend this place.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

I am so glad I chose Kaplan Oxford for…

I am so glad I chose Kaplan Oxford for my education. I stayed for one month and everything was awesome. All of my teachers were professional, supportive, and so kind—especially my beloved, dear teacher Shune 🥹. I loved her teaching method. She always encouraged us to speak confidently, and you never felt anxious when speaking. Our classes went so well. I improved my English even though I stayed for a short time. I especially improved my speaking skills a lot. We spoke so much both in class and while hanging out. Also, I enjoyed meeting students from different countries and making great friends. It helped broaden my perspective and taught me to be kind to everyone, even if we are very different. I strongly recommend this school if you want to improve your English without any fear.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience at Kaplan…

I’ve had a great experience at Kaplan Bournemouth. The teachers are professional, supportive, and genuinely helpful. Special thanks to Vera and Alina for being excellent, patient, and encouraging teachers. Highly recommended — definitely one of the best language schools in Bournemouth!

16 September 2026
Unprompted review

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