Kaplan International Languages Reviews 

Great experience and friendly staff

My time at Kaplan was great. I learned a lot and I feel more confident than before, when I talk in english.

My experience at Kaplan was great! The classes were good, the host family was great, I had unforgettable experiences!

The host family was amazing. Melissa teachs very well, and Alba and Lisa are the best staff to felt you comfortable.

I joined the Kaplan London 30+ program on 21 July 2025 for a 4-week course. At registration, I was not informed that there were morning and afternoon class options. After classes started, I wanted to move to the morning group and had to pay £60. Later, I found out that students moving to the afternoon group were also charged the same. This policy seemed unfair and illogical.

The first week went well. My teacher was a native English speaker and the lessons were engaging and productive. But everything changed in the second week. The teacher changed, and the class became unproductive and boring. I requested to change classes, and my request was initially accepted. However, later the school administration told me it was a mistake and canceled the transfer. I was told the class I wanted was full and that I’d have to wait one week.

As of now, I’m in London studying alone in my dorm, without any proper class or teacher. I reported the situation by email and received a reply saying I’d hear back within 15 days.

Kaplan may be a well-known name, but in terms of quality, my experience didn’t match the reputation. Even the percentage of native English-speaking teachers was quite low. I truly regret having this experience.

My review is about the Kaplan English Test online for UK. I have mixed feelings about this test. On one hand you can conveniently take it at home, on the other hand you must read all the instructions EXTREMELY carefully because if you do just 1 thing wrong you will have a problem and will have to re-take the test.

I enrolled my son in this English school, trusting the professionalism they advertise, but unfortunately the experience turned out to be a disaster.

First of all, he was supposed to attend morning classes, as initially requested and confirmed, but he was placed in the afternoon course instead, without any explanation or option to choose.

Secondly, he was assigned to a class far below his actual level of English. When he asked to be moved to a more suitable level, he was completely ignored and no action was taken.

Throughout the entire course, there was no real interaction or support from the staff, and my son felt completely left alone. What was supposed to be a valuable educational experience turned into a waste of both time and money.

I strongly do not recommend this school. Terrible service and absolutely no attention to the real needs of the students.

Well-structured, interactive courses with very friendly teachers.
Excellent student atmosphere at Kaplan.
Numerous outings and great encounters with students from many different countries.

Extremely disappointing on every level poor teaching, unprofessional behavior, and the worst homestay experience I’ve ever had

I had a lot of fun here. Met very kind and nice people. The city is beautiful too.

I have an amazing experience with Kaplan in London

Good customer service and teachers are helpful

They let us have an invaluable time with people from all over the world, and I cannot explain how thankful I am to Jeff for everything he had done for me since it would take pages if I tried to write.

I really enjoyed my time at Kaplan Toronto. I learned a lot in 8 weeks, and I think I am going to do the experience again, later in a few years. The staff and teachers are really helpful, and I always felt welcome everywhere.

Kaplan Chicago is a great school with the best students and staff in ESL

Great staff and social structure. Enjoyed my time a lot

Incredible experience, incredible teachers, excellent customer service and quality of teaching… The school and the accommodation are very well located. I’ll miss so much this life ! Thanks Kaplan Fam 🫶🏼

Beneficial and Informative experience, I learned a lot, and the support from the teachers made a huge difference. Highly Recommended!

I enjoyed the school soo much! I‘ve been here since the beginning of march and with Kaplan I had the best time of my whole. The staff and teachers here are awesome! It is 110% worth to study abroad! I improved my English a lot during this time. I also made a lot of friends and created unforgettable memories.