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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing issues with deposits and significant delays or difficulties processing withdrawals. Customers frequently reported that the website itself was problematic, with some experiencing immediate logouts after depositing money or the site becoming non-functional. Some people were dissatisfied with the refund process, mentioning difficulties in getting their money back after issues with deposits or withdrawals. Reviewers also expressed frustration with the overall customer service, describing it as unhelpful and difficult to communicate with regarding payment and account problems.

What people talk about most

Payment

Customers consistently note negative experiences with payment. Many reviewers report issues with withdrawals,... See more

Website

Consumers find the website to be highly problematic. Many reviewers report issues such as being logged out... See more

Refund

People report negative experiences with refunds, often expressing frustration over delayed or withheld... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company has stolen £1000 from me. And from all the reviews on many platforms they are doing it to everyone. We all need to band together and as a collection file a suit against them. Please searc... See more

Rated 1 out of 5 stars

This is without a doubt the worst, most fixed and rigged site out there. Very obvious it is conrupt and run by pure scammers linked to criminal activity. There is absolutely no way this site should be... See more

Rated 1 out of 5 stars

So I've selected the 'quick registration' which involves you signing up with deposit. After going through my bank and them taking my £25 payment, they failed to even create my account and it says user... See more


Company details

  1. Gaming services

Written by the company

Karamba is a trusted and well-established Casino & Sportsbook, dedicated to providing a safe, secure, and responsible entertainment platform. With a focus on delivering a high-quality gaming experience, Karamba offers a wide range of options, including slots, table games, and live casino. Committed to integrity and compliance, Karamba operates under licenses from reputable regulatory authorities, ensuring fairness and transparency in every aspect of its services. We prioritize player safety and well-being, promoting responsible gaming practices and offering robust customer support. Experience a secure environment with Karamba, where trust and enjoyment come together responsibly.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

818 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good weekend bonuses

So I’ve been playing on Karamba Casino for a little while now, and overall, it’s a pretty good site. They’ve got a nice selection of games—mostly slots, but also some live dealer stuff and even sports betting. The layout is clean and easy to navigate, which I appreciate because some online casinos can feel cluttered and overwhelming.

One thing I really like is how smooth the withdrawals are. I’ve cashed out a couple of times, and it didn’t take forever, which is always a good sign. Deposits are instant, obviously, and they accept a decent range of payment methods.

Welcome bonuses are pretty decent but they have smoking redeposit weekend bonuses.

If I had to nitpick, I’d say the customer support could be a bit better. I had a minor issue of the slot games seem to take forever to load, but that turned out just to be on my end.

Overall, Karamba is a pretty good casino. If you like slots, it’s worth checking out. Just keep an eye on the promos.

7 March 2025
Unprompted review
Rated 1 out of 5 stars

BIG TIME SCAMMERS!!!!!

The worst casino website.. They will steal
Your winnings keep you waiting for documents verification and will
Never pay out and in that case u loose all the money that you have won!! Tricksters..!!!
They called me to say “oh you have not played with us for a while we have made the withdrawal easy and shit!” And when I played they immediately gave me
Some winnings and I was never able
To withdraw them… freaking scammers stole it full!!
DO NOT PLAY WITH THEM…THEY ARE BIG TIME SCAMMERS

5 March 2025
Unprompted review
Rated 2 out of 5 stars

Deposited £30 cashed out at £300 on…

Deposited £30 cashed out at £300 on third day of processing. Could take an additional 2 days to be processed. Will update good news in following days.

Had email saying the £300 had been processed and should be in account within 2 hours or up to 5 business days. Will edit when hits bank account.

2 March 2025
Unprompted review
Rated 1 out of 5 stars

Wish I didn’t have give any stars but I…

Wish I didn’t have give any stars but I was playing fine then when ask for refund thay ask for Proof of funds which I sent and then was then passed put my withdrawal of £320 was cancelled and then suddenly my account was closed for no reason given and no withdrawal or refund of deposits scam site be warned down to use

16 January 2025
Unprompted review
Rated 4 out of 5 stars

Only used the sports book,but I must…

Only used the sports book,but I must say bets are taken and withdrawals are made speedily.
Odds aren’t the best,but I have been offered some good reloads recently.
I use Instant Bank Transfer,so no fees are paid.
Keep up the good work.

18 November 2024
Unprompted review
Rated 1 out of 5 stars

My winnings was 12000£

My winnings was 12000£
They made difficult and i prove all the documentation i pass the verified proof and after they decline my withdrawal for a stupid reason because i play high amounts and i don’t respect them rules
I don’t recommend THEY TAKE stop the winnings AND AFTER THEY CLOSED YOUR ACCOUNT FOR 5 years for nature contacting 😂 non sense reasons

22 October 2024
Unprompted review
Rated 1 out of 5 stars

If I could give these 0 stars I Would…

If I could give these 0 stars I Would DO NOT USE this company I deposited around £160 won £250 tried to withdraw kept fobbing me off with processing then when I complained disabled my account cancelled the withdraw and are “processing” my refund of deposits it’s been over 3 weeks still no refund! They steal your money n keep saying processing I’ve contacted ombudsman but there saying I need a deadlock letter which of course Karamba are refusing to give.

13 September 2024
Unprompted review
Rated 1 out of 5 stars

Karamba aspire global casinos state…

Like all aspire global casinos state they offer live casino but find yourself losing fifty spins on live roulette in row yet win only one, that's like losing fifty tosses of a coin.
Payout times are ridiculous your expected wait one week standard but usually it's a lot longer if you get it at all.

24 March 2024
Unprompted review
Rated 1 out of 5 stars

Very poor odds with no provision to…

Very poor odds with no provision to pick SP. Bizarrely you can choose to accept lower odds or higher odds. I'm not sure this actually works anyway. System bets are not always available and they are slow to settle bets.

17 March 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from the thieves

After playing with them for over a year I tried to withdraw my money but I didn't get it so I contacted the customer support after 5 working days and asked to withdraw my money and close my account they closed my account and stole my money I tried to contact them again and again but I keep getting ignored 😞😞

6 November 2023
Unprompted review
Rated 1 out of 5 stars

Horrendous site

Horrendous site! Trying to withdraw money still haven't received it after it being approved over 5 days ago!!!!!!! Scammers

4 November 2023
Unprompted review
Rated 1 out of 5 stars

My withdrawal is missing ?

I had to send my banking information and documents twice with a swift code to receive my withdrawals a few diffrent times . At first I did get my money sent to my bank account ,but I'm having problems lately to receive my withdrawals. I tried to make a withdrawal 3 times so far . The first few times the money got sent back my karamba account , so I tried a 3rd time to withdraw $2000.00 and it didn't show up in my bank account and didn't go back into my karamba account. The money disappeared. I was told to ask my bank why it wasn't receiving my casino withdrawal, but my bank said there was no deposit request at all. I asked the casino if I had to resend my banking information so I could receive my cash but they said they had no more information for me. My $2000. Isn't going into my bank account and it didn't go back to my account at karamba. I don't know where my money disappeared to ? I like the site and had fun, but it's hard to get my winnings into my bank account. I don't know where my money has gone that I won ? They can't help me. I don't understand what's going wrong ? I don't know how to change my banking information if they need an update so I can receive money I win . There's only 2 ways to withdraw its a wire transfer and e cash. I don't know if e cash works well in Canada or how e cash works

2 November 2023
Unprompted review
Rated 1 out of 5 stars

New to the site

New to the site. 3 deposits made. Never had the free spins promised and not received my winnings. Will take further action. Also site very slow

14 August 2023
Unprompted review
Rated 1 out of 5 stars

Worst betting site

Worst customer service I’ve ever experienced. Deposited on a Friday night. Deposit didn’t hit betting account for 10 days. I emailed every day with no updates regarding the e mail. Asked for the money to be refunded to the bank straight away and no answer. DONT use this site. Cowboys

1 August 2023
Unprompted review
Rated 1 out of 5 stars

Can anyone help

Can anyone help
Won 360 then had msg to say breached terms and conditions (bank card I'm different name to site) but my withdrawal was approved and on the way...this was a week ago and still nothing..had anyone not received there money once funds approved ..interested to know before I Co tactile gambling commission

2 July 2023
Unprompted review
Rated 2 out of 5 stars

Meh. Buggy site.

Meh. Very buggy site. Was awarded a free bet for placing one on a Newcastle game a while back. Didn’t work. Was awarded another free bet, but couldn’t use that either. Sometimes when I sign in, I get diverted to the Brazilian(?) site. Live chat not much help. Avoid.

1 May 2023
Unprompted review

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