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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing issues with deposits and significant delays or difficulties processing withdrawals. Customers frequently reported that the website itself was problematic, with some experiencing immediate logouts after depositing money or the site becoming non-functional. Some people were dissatisfied with the refund process, mentioning difficulties in getting their money back after issues with deposits or withdrawals. Reviewers also expressed frustration with the overall customer service, describing it as unhelpful and difficult to communicate with regarding payment and account problems.

What people talk about most

Payment

Customers consistently note negative experiences with payment. Many reviewers report issues with withdrawals,... See more

Website

Consumers find the website to be highly problematic. Many reviewers report issues such as being logged out... See more

Refund

People report negative experiences with refunds, often expressing frustration over delayed or withheld... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company has stolen £1000 from me. And from all the reviews on many platforms they are doing it to everyone. We all need to band together and as a collection file a suit against them. Please searc... See more

Rated 1 out of 5 stars

This is without a doubt the worst, most fixed and rigged site out there. Very obvious it is conrupt and run by pure scammers linked to criminal activity. There is absolutely no way this site should be... See more

Rated 1 out of 5 stars

So I've selected the 'quick registration' which involves you signing up with deposit. After going through my bank and them taking my £25 payment, they failed to even create my account and it says user... See more


Company details

  1. Gaming services

Written by the company

Karamba is a trusted and well-established Casino & Sportsbook, dedicated to providing a safe, secure, and responsible entertainment platform. With a focus on delivering a high-quality gaming experience, Karamba offers a wide range of options, including slots, table games, and live casino. Committed to integrity and compliance, Karamba operates under licenses from reputable regulatory authorities, ensuring fairness and transparency in every aspect of its services. We prioritize player safety and well-being, promoting responsible gaming practices and offering robust customer support. Experience a secure environment with Karamba, where trust and enjoyment come together responsibly.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

818 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Tried to withdraw £1300 from my account…

Tried to withdraw £1300 from my account 2 weeks ago and have still not received this and when I speak to them all the say is that it has been passed onto the appropriate team. It’s an absolute scam. Stay away.

4 November 2022
Unprompted review
Rated 1 out of 5 stars

Its scammm

Its scammm.. I wouldn't mind lose money at all and I have lost loads ealrrady. But i have verified it long time ego and i have sopke to them suport team memebers they sayed its all verified and done but one time i won it wont late me to cash it out horibule robbing busterds.
Them mother fu ck ers. robbing bustards first time in my life I won about £5000 facing roobing bustards its says cash out is not allowed how come. Plus I lost 1000s on they facing toke every single penny when I won't not cash out allowed. And I get angry I spend £100 slots spins. lost it all I will deleted it account. and I will wish that who ever in charge on this fix I hope they will pay out with them kids and them family life's funking horrible 💔 bustards. Its scam
its broke me down I will wish them be millions time wors them me.
In this life every thing comes aourund goes around I hate this fucing mother fukers fixed bustards.

18 October 2022
Unprompted review
Rated 1 out of 5 stars

Karamba casino frustrating cashouts …

Karamba casino has been extremely frustrating. Cashouts bouncing back into account several times. Beginning to think I’ll never get my winnings. Received a congratulations that I Won 7500 dollars on their drops and wins tournament but they haven’t paid. 18,000 dollars pending for nearly a week.

22 September 2022
Unprompted review
Rated 1 out of 5 stars

Worst site I have ever played.£1,500 to…

Worst site I have ever played.£1,500 to get the feature 3 times which payed very little.Every time I deposited I had to clear the caches on my phone.How these cowboys have got a gambling license is beyond me.Please avoid this site worst I've ever played on by a mile.I have played many sites over the years,won a bit lost a bit but this is the worst ever please avoid.

19 August 2022
Unprompted review
Rated 1 out of 5 stars

I won a lot of money from their bew…

I won a lot of money from their bew customer offer, 500 quid. I did the wagering requirements, even though i gambled a few hundred extra and the wagering didnt move, i managed to get the money back up and the wagering completed, withh 500 to spare, i was refused the 500 withdraw and came back to my account and the money is gone, taken from my account. They say I abused the game, obviously they consider winning abuse...they gave me my original deposit and will not give me my winnings. Shambolic!! Legal proceedings pending

15 August 2022
Unprompted review
Rated 1 out of 5 stars

If I could give zero

If I could give zero, I would. I raised a complaint over a month ago. Keep getting told its getting looked into. My mental health has plummeted. Not one response from "senior management". Awful irresponsible gambling company.

6 August 2022
Unprompted review
Rated 1 out of 5 stars

ROBBERY

I was playing a 20p spin I was up to £100….. the bet changed and it took two £50 spins off me ….never spun a £50 spin in my life……DAYLIGHT ROBBERY THEIVING SCAMMERS

29 July 2022
Unprompted review
Rated 1 out of 5 stars

Shocking!

Do not use these amateurs! I used karamba for sports betting and all I can say is there site is super slow but the amount t of times I should of had a winning bet they classed it as a loss. When you contact the live chat the staff are being useless and clearly not trained.

I shut my account now they wont pay me my winnings out. Absolutely terrible company. Please avoid!

15 July 2022
Unprompted review
Rated 1 out of 5 stars

30 minutes in a live chat before…

30 minutes in a live chat before signing up and they don't even under simple English. Why the UKGC gives sites like this a licence is beyond believe. What happened to sites with good customer service??? Oh and the bonus terms are absolutely ridiculous. Almost every slot doesn't contribute lol

24 June 2022
Unprompted review
Rated 1 out of 5 stars

Such an unprofessionals

I have made an withdrawal of 5710 inr (its not even 100 €), they told me withdrawal was approved it will be processed in 2-6 days as per bank wire policy in livechat ,after 2 days withdrawal was got declined without any reason, immediately they initiated an withdrawal again( this time withdrawal was not iinitiated by me) so i have contacted the chat agent for a reason : he was not ready to give me an legitimate reason instead of that he was told me to waite for an replay via mail what is this such an unprofessional behavior , i have played in many site likE "Bet365, Dafabet" they do not cheat like this or without any reason they do not delay like this either, is this is the way you treat your users such an worst site

For small amount you guys are delaying like this , how can we play with big amount in this site people please think twice before using this site 😭 😭 i will not recommending this site to anyone , i will going to publish the video in youtube if i did not recieve any response from the site , trustpilot allow me to upload an image proofs then only people able to know about this site's scam

22 June 2022
Unprompted review
Rated 1 out of 5 stars

Do not fall for the sign up bonus. It is a scam!

Awful Customer service. It uses half your real balance and half bonus balance when spinning slots. Guess what. It also rewards half-real balance and half bonus balance. When you withdraw your money, it makes you delete your bonus balance. Then they ask for a bank statement to get a withdrawal.

26 May 2022
Unprompted review
Rated 1 out of 5 stars

Another disgusting site that just takes…

Another disgusting site that just takes and takes.
No bonus on games for hours on end and they charge you to deposit your own money!!
Won’t be spending another dime on this thieving scam of a site.
Anyone who has more sense than me-STAY AWAY 🤬🤬🤬🤬

3 May 2022
Unprompted review
Rated 1 out of 5 stars

Welcome offer is a scam

Welcome offer is a scam. At serious casino providers, i get many different freespins. At this casino , the welcome bonus picture clearly offer 100% deposit match + 100 freespins ( a normal/cheap gift)
So.. i got the 100% deposit and 20 freespins.
I actually need to make two more deposits to get the rest of the 80 freespins advertised.
When pressing "read more" it is pictures of the 80 freespins, but the disclaimer has another story..
I was told this was a serious and a popular casino in UK.
This is a bad way to welcome new players.

15 April 2022
Unprompted review
Rated 4 out of 5 stars

Had no issues with this site except my…

Had no issues with this site except my docs not being verified when I sent them in but this was sorted quickly after a 5 min chat on live chat and withdrawal was in my account within the hour. Good selection of games.

13 April 2022
Unprompted review
Rated 1 out of 5 stars

Please don't have anything to do with…

Please don't have anything to do with them. They ask for documents to withdraw even the smallest amount of winnings and their document upload feature doesn't work. No other site I have ever used would do this for very small sums. Emails are from addresses which can't be replied to.
If you use this company, you can just wave goodbye to any chance of recovering your stake, let alone any winnings, if my experience is anything to go by. Avoid. Stick to well-known brands if you have to bet. Better if you do something else with your money.

9 April 2022
Unprompted review

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