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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing issues with deposits and significant delays or difficulties processing withdrawals. Customers frequently reported that the website itself was problematic, with some experiencing immediate logouts after depositing money or the site becoming non-functional. Some people were dissatisfied with the refund process, mentioning difficulties in getting their money back after issues with deposits or withdrawals. Reviewers also expressed frustration with the overall customer service, describing it as unhelpful and difficult to communicate with regarding payment and account problems.

What people talk about most

Payment

Customers consistently note negative experiences with payment. Many reviewers report issues with withdrawals,... See more

Website

Consumers find the website to be highly problematic. Many reviewers report issues such as being logged out... See more

Refund

People report negative experiences with refunds, often expressing frustration over delayed or withheld... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company has stolen £1000 from me. And from all the reviews on many platforms they are doing it to everyone. We all need to band together and as a collection file a suit against them. Please searc... See more

Rated 1 out of 5 stars

This is without a doubt the worst, most fixed and rigged site out there. Very obvious it is conrupt and run by pure scammers linked to criminal activity. There is absolutely no way this site should be... See more

Rated 1 out of 5 stars

So I've selected the 'quick registration' which involves you signing up with deposit. After going through my bank and them taking my £25 payment, they failed to even create my account and it says user... See more


Company details

  1. Gaming services

Written by the company

Karamba is a trusted and well-established Casino & Sportsbook, dedicated to providing a safe, secure, and responsible entertainment platform. With a focus on delivering a high-quality gaming experience, Karamba offers a wide range of options, including slots, table games, and live casino. Committed to integrity and compliance, Karamba operates under licenses from reputable regulatory authorities, ensuring fairness and transparency in every aspect of its services. We prioritize player safety and well-being, promoting responsible gaming practices and offering robust customer support. Experience a secure environment with Karamba, where trust and enjoyment come together responsibly.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

818 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t use this site

Don’t use this site. £2800 on £10 spins and not one bonus on big bass bonanza. I’ll point out it’s not sour grapes as I’ve spent over £40000 in the last three weeks at other casinos and never felt the need to write a bad review.

25 June 2021
Unprompted review
Rated 1 out of 5 stars

The biggest thieves I met in the online…

The biggest thieves I met in the online gambling industry by far!!
They robbed me of my money that I won from my real balance because they say I didn t wager the bonus, but the bonus was long gone from my account and I only won from my real money. The most bullsh i t policy made only to rob people who might be taking a cut of their "profits..

17 June 2021
Unprompted review
Rated 1 out of 5 stars

After taking part in a targeted fb…

After taking part in a targeted fb advert bet 10 for 20 bonus I recieved no bonus even though I had followed all the instructions.
So as instructed I contacted live chat to request it manually. Apparently because I had taken part in a casino offer on another site in their network a month ago I wasn't able to get any bonuses.
So then why am I targeted by their adverts and why can't this information be given before the qualifying bet is placed? All these betting companies seem to have no morals at all and the instant chat closure before I could reply after the copy pasta message was dumped in front of me was pretty rude too. I don't rate Keramba, either give a welcome offer or don't, stop trying to penny pinch you make enough out of people already

15 June 2021
Unprompted review
Rated 1 out of 5 stars

Won 7000 on Karamba and they will not…

Won 7000 on Karamba and they will not process our withdrawal ! They have asked for every document and more for verification and once they have got it they said couldn’t pay money into the certain card soo they put money Back into playing account .. I then requested too another card and they have now disabled my account and I am owed my winnings ! How are they still able to get away with this ! They need closing down !

12 June 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting site

Absolutely disgusting site. Opted in for the bonus as first time user to be told that I’m a liar. I’m shocked at how rude these people are. Charged me for me putting money in there bank. This lot has put me off gambling for life. How this company can still operate with management like this is beyond me. Do not use this site unless you want to be treated like a fool.

8 June 2021
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Let you deposit and play , dont give you bonus ,and when you go live chat they just say management descision, now the really bad part you have won with your own money so its withdraw time , now they need every document going to prove its you , but its ok not proving its you when making a deposit , oh and they charge you a fee to deposit and withdraw to ,

2 June 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting customer service

Absolutely disgusting customer service. I requested £200 withdrawal after them banking several thousands from me and even though I received confirmation that my account was verified my withdrawals was declined. They charge 2.5% when one is departing cash and 1% on withdrawals. These people need to be shout down and be behind bars. Absolutely thrives. There is never anyone there to answer your queries on customer services. I am going to report these scum bags. They've, liars and lazy. PLEASE DONT WASTE YOUR MONEY ON THESE THUGS. DECOITS!!!!

27 May 2021
Unprompted review
Rated 1 out of 5 stars

Wont pay out winnings

Terrible site, won't pay out your winnings unless you provide absolutely loads of documents, its just a con so they can hold onto your money, just watched hypalynx on tube talking about them, they won't pay out his winnings but will still let him deposit, avoid this site at all costs, you have been warned.

14 May 2021
Unprompted review
Rated 2 out of 5 stars

Is football bent?

Now i'm no conspiracy theorist but...

3 times in the last 2 weeks Karamba have offered me a live cashout on bets that were winning and have indeed gone on to win

They have also twice NOT offered me a cashout on bets that were winning and have gone on to lose

Tonight i had 5 legs up and one to go, no cashout offered, went on to lose

Happened 5 times now. What do they know that i don't?

Is football bent?

12 May 2021
Unprompted review
Rated 1 out of 5 stars

Do not listen to the review by "Meme…

Do not listen to the review by "Meme momo" this is a clear false review by the operator. There withdrawal times are extremely slow I work for an independent office and we know there withdrawal times to take up to 72hours just for processing! So meme momos claim of 24hours is a misleading attempt by the operator to lull you into depositing. Also providing identification documents is also an insidious effort to make you wait as long as possible for your withdrawal, in hope you deposit more in this time. There actively making it hard for you to receive your winnings. I do not have a karamba account and this is for good reason!. I've reviewed many accounts tested the slots live casino, games casino, withdrawal times and customer service and responsible gambling policy and there awareness, and left reviews on them,
but this site needs no testing and must to be avoided.

Try- admiralcasino. Mrq.com, slots heaven, these are genuine sites.

As for karamba we are watching!

27 April 2021
Unprompted review
Rated 1 out of 5 stars

stay away

signed up try placing a bet on horse racing maxbet 1 pound. a business decision they said without placing a bet and have to pay for deposits and withdrawals stay clear guys.

23 April 2021
Unprompted review
Rated 1 out of 5 stars

not for the unwary

I found this site very unclear as to terms, it failed to mention at the onset that a minimum deposit had to be maintained. It was also formulated to give minimum winnings, I picked first, third and fourth horse in the grand national my return of just £18.75 (for £25 stake) !!! I only wish I placed my bet with ordinary high street bookie. Do not recommend site.

11 April 2021
Unprompted review
Rated 5 out of 5 stars

I am writing this review because I see…

I am writing this review because I see so many negative ones on here and I want to let potential new customers know my experience.

Firstly I sent all my identification off to them before I withdrew my winnings and this was all verified the next day.

When I went to withdraw my winnings it stated I still had some wagering to do which i get because they’ve given me free spins on a game, all other casino sites do exactly the same! So I carried on playing for abit even won an extra £250 along the way so I was pleased.

Withdrew my £700 yesterday and has gone into my bank this morning (less than 24 hours).

I found my experience very good and all these bad reviews shouldn’t put you off.

10 April 2021
Unprompted review
Rated 4 out of 5 stars

Processed withdrawal in 5 mins!

Hello ,everybody .
Already made a comment before here about the charges in depositing and withdrawals that are really very bad.
But the last 3-4 times i withdrew money between 30£ and 500£ they processed it in 5 minutes after my cashout request and money was in my bank account next day!
So i have to recognise this to them!
And this is the most important for me ,fast and secure withdrawals.

5 April 2021
Unprompted review
Rated 1 out of 5 stars

💥 WARNING 💥

💥 WARNING 💥Keep away from from these cowboys, they are disloyal beyond belief, they don't honour there promises, very unprofessional, they don't reply to emails. Please KEEP AWAY FROM THEM, THEY ARE VERMON.

24 March 2021
Unprompted review

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