Karma and Luck Reviews 

Pieces are nice. However, their customer service sucks. First, I ordered a bracelet based on the website measurements and it was bigger than described; when I emailed them to ask for a replacement they asked me to take a picture with a measuring tape in order to exchange the bracelet. Then, I wanted to return it and they told me I had 30 days to make a return, which I did and paid, and the package arrived later than the 30 days window and they refused to return my money. It doesn’t state anywhere that the item must be delivered to them within the 30 days, you would assume that it would be like in any other company that is has to be shipped within the 30 days. Avoid them at all costs

Poor quality

I received a $100 bracelet that broke within 60 days from just normal wear and tear. I reached out to the company and they only replace within 30 days. Either they knowingly make an inferior product or they think they make a high quality product and don’t stand by them. It is not OK for a $100 bracelet to break after 60 days of normal wear.

I have spent 400.00 in the past 6 months.
After making serveral purchases over the last six months, they sent me damaged merchandise. Karma and Luck would not exchange it. I had to send it back at my own expense.

RECEIVED A DEFECTIVE NECKLACE. IT LOOKS HORRIBLE..LIKE SOMEONE JUST SLAPPED AN EYE ON THE NECKLACE WITH CHEAP GLUE THAT SHOWS. THE EYE IS COMPLETELY CROOKED AND NOT CENTERED. I DIDN'T SPEND ALMOST $200 FOR A CHEAP PIECE OF JEWELRY THAT I DON'T WANT. CUSTOMER SERVICE IS EVEN MORE HORRIBLE THAN THE PRODUCT THEY SENT..I'VE TRIED CONTACTING THEM MULTIPLE TIMES OVER THE PAST COUPLE WEEKS AND NO ONE RESPONDS. TOTAL BS. I WANT MY MONEY BACK! DO NOT BUY FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!

Poor customer service. Way too expensive for bad quality products. My bracelet broke within a month of having it and they would not even replace it.

I am starting by saying if I could give a 0 star I would . I am very mad I placed an order with karma and luck . 4 days passed and I email for an update let me remind you we are days away from Christmas and they email me say your order was cancel . Then an email say it was per to my request when all I wanted was a update. I can’t believe this . Then I try contacting customer support there is none this is unacceptable that a company as no customer service to help . Never again.

I made a purchase from Karma and Luck online for a ring, the 'Blessed Balance - Amethyst Lotus Ring for $59.
The ring was received but was a rust color. I notified Karma and Luck and they told me that I would get a refund upon return.
They do not provide a return label, (first sign, 99% of businesses have them even China)
I returned it due to bad workmanship and products description.
I was only refunded $26 and was charged 33$ restocking fee. How is that fare? I left a voicemail for them to call me back and no response. You can never speak to someone. When you call them it's either you send an email or leave a message, never a live representative!
I have been to Las Vegas and purchased things I even have ordered many items from them so for me to only receive a partial credit is disheartening.
I will never spend another penny with Karma and Luck!!

Good service and company! Thank you!

After my friend loved hers that I bought her so much, I decided to go ahead and get one for myself too! It’s just gorgeous and I swear it does ward off negative energy and I also set my intentions before putting it on and everything is going as I would like it to! I never go to an art exhibition or gallery opening without it on!!

I placed an order for Christmas gifts less than 1 week ago and they are now 35% off. I asked for a price adjustment and customer service refused. I asked if they were really going to make me go through the trouble of sending my order back(as the entire order is refundable) just to rebuy at the discounted price? They responded and told me to make sure I send back my order within 30 days otherwise I won’t be refunded. Terrible customer service and a lost what would have been good customer. Not the best way to do things these days.

I am sorry to do this but my experience with Karma and Luck has been terable. I bought a Star of David bracelet, which looked very nice, but within two days it broke. Not well made! Sad as it looked good. The problem I am having is not getting a response from the main office in Las Vegas by phone or email. (I left MANY messages) And there is no way to call the store direct where I bought it. I will not buy anymore products from them and I recommend the same. They do not stand behind what they sell.

More like good luck with your purchase and I hope karma puts them out of business. I purchased a necklace which literally broke and fell off my neck after 37 days. I contacted the company and their response was the purchase was past their 30 day warranty but I could visit their website and repurchase as the piece was now on sale. I guess their warranty is only 30 days because their cheaply made crap doesn’t last any longer!

Bad Karma and Unlucky
I placed an order a few hours before the labor day sale. I emailed to request an adjustment - rather than returning the items and rebuying (several hundred $$'s).
I emailed them right away, follow up email and phone message - no reply.
I did this with another online order in California and within an hour they replied personally and did the price adjustment.

Bracelets break apart easily and gems fall out customer service does nothing unless purchase was within 30 days..not worth the money

The quality of their products is terrible! Bought 3 bracelets and they all fell apart within 1 week. Contacted customer service, told me can't return. Told them not my fault, they said we don't care, no return, but you can get 50% off a new bracelet. HORRIBLE PRODUCTS AND HORRIBLE CUSTOMER SERVICE!

I was mistreated by their worker via email. They constantly gave me a run around and blamed me for the issue.

Purchased 2 red string bracelets - both fell apart within 1 month. First time, customer service sent me a new one. Second time, they refused. Suggested I buy a new one at 50% off. These bracelets are not cheap; the main issue is why are they falling apart?

They refuse to stand by their products - how is it that 2 bracelets both fell apart within 1 month? I will NEVER buy any items from this company again, nor will I recommend this.

And as mentioned they were never worn in the shower. They were taken for each night before bed. I do not engage in any physical activity other than working at a desk all day. This happens twice - not once so there is something wrong with the way these are made. The fact that you will not support or acknowledge this proves my point.

Very disappointed with the company. As I mentioned earlier, they mailed me faded, used necklace and were not willing to accept return request for a refund even thou i have contacted them on the next day from delivery. Best they could of offer is exchange. Finally, after me leaving feedback regarding quality and service, i have received a return label. Mailed the jewelry right away back to them and updated with the status . Then, i received an email saying “kindly asking to update feedback”. Well, it was 1 star experience from start to finish . Not only i have received defected, poorly made, faded with stones discoloration jewelry, but customer service did not care about the situation till the moment they saw my feedback! Dishonest company! I wasted so much time sending emails, providing pictures. Horrible experience. Never again. Quality is horrible for overpriced China products. Customer service is even worse. I do not recommend

I purchased some items and over two months later I still have not received them. They know that it has been returned to them from my PO Box as undeliverable, lots of porch pirates out there so I sent it to the PO Box to be safe, They won't send me the items and they won't give me a refund. They don't communicate I have to keep emailing for updates. It's not a good business model. If you ship with FedEx or UPS warn your customers not to use a PO Box or better yet don't take PO Box orders. If you got a RTS notice then ship it again or issue a refund. As they said to me....eventually you will get your product back! That way you keep a customer. Instead here we are some bad reviews later and a claim with my credit card company. I tried to wait.

I Am Super Excited I Received
My Pyrite and Onyx Necklace
I Am Definitely SATISFIED With MY PURCHASE
YES I AM ACCEPTING MANIFESTATION OF ABUNDANCE FOR MY LIFE IN ALL FORM'S THE PUREST FORM OF UNCONDITIONAL LOVE,THE UNEXPECTED GIFT'S AND THE UNLIMITED AMOUNT'S OF WEALTH
IN THE POWERFUL NAME OF
THE MOST HIGH OUR BELOVED CREATOR
I AM DEFINITELY GRATEFUL

Truly dreadful product, poorly made & extremely cheap looking for the price. Customer service said I could send back the item at my own cost! No refund, exchange or a ‘gift card’