Kaspersky Lab Denmark Reviews 

After a 30 day trial I decided to make a first time purchase from the website but my credit card was automatically cancelled by my bank because of the unreliable nature of this website. Followed by terrible customer service where they could not even find my account in their database. I'd recommend avoiding this business if you take your data seriously.

DANSK:
Jeg har afmeldt jeres service d. 06.06.2020, og modtog en bekræftelse fra jer om, at mit abonnement og min konto er 100% lukket.
Hvordan kan I tillade jer at trække penge fra min bankkonto???
I skal sætte mine penge tilbage til min konto i dag, ellers modtager i en politi-anmeldelse herfra!

ENGLISH:
I have unsubscribed your service on 06.06.2020, and received a confirmation from you that my subscription and my account are 100% closed.
How can you allow you to withdraw money from my bank account ???
You have to put my money back into my account today, or else receive in a police review from here!

I had their antivirus software for a year. Not sure how it worked in that regard other than it seemed like it was the culprit on not letting my wifi through. Either way I knew I needed something. They have an auto renewal clause in their contract and never hid that fact. As a matter of fact they were letting us know that a month ahead of time that it was going to auto renew and if you joined now you could get 15% off your 2 year new contract. So I did and it renewed and all was good, until I got a notification 3 weeks later that Kaspersky just charged me again!!!! But this time the full price for the auto renewal contract that I already had been charged. They double charged us and PayPal didn't do anything. We went through our credit card to dispute this and now I see that they credited us for the lesser charge and haven't seen the other charge credited yet but my software has been canceled so I have no security at all at this point and still out my money on that auto renewal that I know don't have. Unbelievable. How can you not see that I bought your software on their end.

Terrible tech support, otherwise no complaints

Ive used Kaspersky on and off for about 10 years and its been the best so far thats why I keep coming back. after all the frustrations ive had with this and all other programs Kaspersky is actually the best performer of them all but......
This time I was getting the latest program the top one and I could not reject the Auto Renew during purchases. I used the chat to talk to their people and after getting the second person they wanted all my personal information and wanted to call me and all I wanted was a simple answer to a simple question. they dont do that so I frustratingly closed the window and wrote this before I shut down the computer for a few days to get this garbage out of my mind. I use the computer less and less now because its just become A pain in the rear.
Id rather use my phone to do most of my online purchases just to avoid the scam artists. Far less there it seems and I only use amazon for the same reason.

I purchased Kasperski Total Security 2019 3 year licence for my new Imac, both quick scan and full scan constantly freezes. Quick scan sometimes works but this is sporadically, full scan sticks to 1% scanned and show 60 hours to completion although it does not move over 1% ever. Many people online report the same issue, to clear up any doubt, my Mac is 2 weeks old, has an SSD Drive and a Hexacore Processor with maxed out memory and Mac OS Catalina, more than enough resources for any software to run, but with Kasperski it does not. People who report the same issue claim to have no resolution offered by Kasperski. My solution has been to remove the software and try a well known competitor who performed a full scan in 20 minutes without problem.

The only reason I still rely on Kaspersky is that there has not been an option that beats it.

Im from USSR, I know : Kaspersky Lab = KGB Lab

Worst support ever. Reminders your license is ended, while it hasn't. When it finally expires and you want to renew, they send you an offer 20 euro less 1 month after you renewed. If you want to get back the price difference you have to sent email with your purchase info, but their email adress doesn't accept any attachements. So after another 1/2 year the app disappears. Good defender stepped in. De-installed 180 days before license end.

I love Kaspersky, i use it since more than 5 years ago, and now i'm use KS Total security

helpline phone number +1 8006481620
Probably the worst program to install…+1 8006481620
Probably the worst program to install in your MAC. This anti virus blocked nearly all sites, including Gmail and Amazon.com.

It was not easy to remove, after a little research I found that I had to download their Uninstall tool to remove Kaspersky totally.

helpline phone number +1 8006481620
Probably the worst program to install…+1 8006481620
Probably the worst program to install in your MAC. This anti virus blocked nearly all sites, including Gmail and Amazon.com.

It was not easy to remove, after a little research I found that I had to download their Uninstall tool to remove Kaspersky totally.

Probably the worst program to install in your MAC. This anti virus blocked nearly all sites, including Gmail and Amazon.com.

It was not easy to remove, after a little research I found that I had to download their Uninstall tool to remove Kaspersky totally.

Despite the hype, I will stay away from their products.

I bought a 10 device version of Kaspersky Internet security. I used it to install on 4 devices.

I went to install on the 5th and got the message that Id exceeded the maximum number of installs - which is nonsense.

So I contacted support and had to jump through hoops, proving that Id bought the software. Luckily, even though the software is activated and registered to my email address, Id still got the DVD case and scratch off code. I had to send 4 of 5 emails before they would release my code that Id paid for and be able to install.

Less than 3 weeks on, Im now facing the same thing - "ive exceeded the maximum allowances". Dont they know that 4 is less than 10?

Ive been a user of kaspersky for about 10 years.

This is the last time.

Any users want a multi device license, be prepared to jump through hoops to be able to use what youve bought and paid for.

Disgraceful

Despite sending them the photos they requested for proof of ownership, they have now not only not unblocked it, they have disabled all my devices leaving me open to AV. What a shower of faeces.

Anyone thinking of buying be warned. They can switch your subscription off and expect you to buy again. I urge you not to make my mistake and buy in the first place. Avoid like the plague.

I completely agree with previous reviews re: stringing you along so as not to give a refund.

This software is simply rubbish, I run an iMac with macOS Mojave and Kaspersky has not run properly since installation.

It blocks perfectly legitimate website activity and prohibits me from developing websites locally due to blocked images (I am a developer)

Manual full scans pretty much always fail and result in a crash. I have managed to complete ONE full scan since installation. The other 20 or so all crashed out after around 30,000 file scans.

Support is terrible, they simply get you to send log files and then tell you they cannot replicate the problem. I asked for a refund as the software does not work for me, and they cannot resolve, but like others I was told I am now out of the 14 day return period.

Terrible. DO NOT BUY.

I HAVE BEEN "STRUNG" ALONG BY KASPERSKY SUPPORT...
ONLY TO FIND THAT I FELL OUTSIDE THE 14 DAY EVALUATION PERIOD......
THEY KEPT FEEDING ME BU....IT WHICH I RESPONDED TO BUT THE BOTTOM LINE IS THE INSTRUCTIONS FOR INSTALLATION FOR MORE THAN ONE (SINGLE) INSTALLATION DOES NOT WORK......
I FIND THE WEBSITE FRUSTRATING AND NOT EASY TO NAVIGATE AND JUDGING BY THE VOLUME OF "NEGATIVE" FEEDBACK REALISE WHY THEY DON'T GIVE REFUNDS EVEN WHEN YOU ARE IN THE DISPUTE WITH THEM
YOU HAVE BEEN WARNED!!!!!!!!!

YOU SUCK. YOU SUCK. YOU SUCK. YOU SUCH!

This "anti-virus" software simply passes all well known software such as Microsoft and labels the software of small companies as having a virus which they decline to describe. If you pay for this software, you are wasting your money!

Disgraceful. I purchased the total internet security mid year. The virus protection was non existent. I've had my data hacked time and time again. I purchased a new computer with new software etc. I phone Kasperky for assistance to check thier applications. I was greeted by the rudest man. He told me to google how to use it and upgrade to a years description of $299 for total virus security. I advised him this was not possible and unheard of. He abused me verbally to no end. I've never in my entire life received such an abusive salesman. There was no abuse my end. I was completely dumbfounded and phoned back to speak to a manager. I was disconnected twice. I phoned back again asking for a callback which didn't arrive. Something completely unsavoury has happened or is happening with this company. Buyer beware. Please do not attempt to purchase these products.

Nice product to safe guard your Laptop etc..
Your system slows down on boot up for couple of mins, but it work flawless...
I