KatzkinReviews 

4,106
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional quality of the products, particularly the leather seats and upholstery, which often exceed expectations and provide a luxurious feel to vehicles. Customers consistently highlight the outstanding customer service, with staff members being described as professional, patient, and highly knowledgeable, guiding them through the design and selection process with great attention to detail. The overall service, from initial contact to installation, is frequently commended for its efficiency, smooth execution, and the ability to customize products to individual preferences, resulting in beautiful and satisfying outcomes. However, some customers also noted issues with product durability, with seats and armrests showing signs of wear and cracking after a few years, despite regular care. A few other people also felt that the customer service was unhelpful in certain situations, particularly when addressing discrepancies between samples and received products or when seeking information about product specifications. Additionally, some reviewers experienced problems with the cooling system, citing improper wiring that led to vehicle malfunctions and an unusable feature.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, craftsmanship, and premium... See more

Quality

Customers consistently note positive experiences with quality, praising the craftsmanship, premium feel, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the fantastic and top-notch service... See more

Customer service

Customers had positive experiences with customer service, highlighting the exceptional and awesome support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

This is the second vehicle I’ve upgraded with Katzkin leather, and once again, I couldn’t be happier. Their premium leather and attention to detail truly elevate the look and feel of the interior. Wha... See more

Company replied

Rated 5 out of 5 stars

Awesome customer service and top shelf quality product. I had installed an inferior “leather-like” product myself and quickly found out it didn’t hold up like the original leather on my 28 year-old Mi... See more

Company replied

Rated 5 out of 5 stars

Got a recommendation from a shop that regularly works with Katzkin. True to their reputation, Katzkin is a great company with great staff. Chantel in sales worked with me on ideas, sent mock-up pho... See more

Company replied


Company details

  1. Vehicle Upholsterer
  2. Auto Accessories Wholesaler
  3. Car Parts Manufacturer
  4. Car Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(4,106)

136 reviews in the last 12 months

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Rated 5 out of 5 stars

I had the pleasure to work with Amber

I had the pleasure to work with the individual AMBER !!! Very very patient did a wonderful job answering all of my questions and queries with great detail. We got everything taken care of with ease and she even helped me Chose my location of choice! Everything was very professional and I can wait to get my heated and cooled seats!!! Great work to very one who provides this great product and wonderful customer experience.

20 October 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Tyson! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Roy with Katzkin was fantastic to work…

Roy with Katzkin was fantastic to work with and very helpful in helping me design my seats for my 4Runner. He is very good. Looks better than factory. I’d highly recommend Roy and Katzkin!!

17 October 2025
Unprompted review
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Reply from Katzkin

Hi Jim! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Amazing Service

I have been in contact with Amanda in order to find the perfect design for my vehicle. After much consulting and also her having a great understanding on my likings we found the perfect design. She didn’t only provide me with great customer service but great results. The team is very productive and efficient! I am super happy with the process and just professionalism that Katzkin has provided. I would definitely recommend them.

29 September 2025
Unprompted review
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Reply from Katzkin

Hi Flexcia! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amanda & the Team! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Amazing, seamless experience.

Roy was so helpful in helping me design and choose what I wanted. Everything went flawlessly and I love the finished product.

10 October 2025
Unprompted review
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Reply from Katzkin

Hi Jennifer! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

The entire experience is great with

The entire experience is great with a lot of help from customer service in making the selection to the install…. The product is beautiful and high quality leather with skilled production…. The install was flawless and to perfection makes my 14 year old 2500 look better than new… highly recommend

30 September 2025
Unprompted review
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Reply from Katzkin

Hi Ivan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

ALFREDO,gave us his undivided …

ALFREDO,gave us his undivided attention throughout the whole process. VERY patient thorough and gave great recommendations. THE BEST CUSTOMER SERVICE we have ever received. Wonderful to work with. So excited to see my seat covers!!! Thank you Alfredo, you are the best!!

9 October 2025
Unprompted review
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Reply from Katzkin

Hi Jennifer! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Alfredo. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin upholstery is fantastic!!!

KATZKIN upholstery was so easy to work with. Had my car done within three week. Upholster called said he was a little short on material to do my armrest. Called KATZKIN, they overnight it to the upholster.. Got my car right on schedule. My car came out fantastic!!!! Could not be happier.If you want a good upholstery job, go to KATZKIN upholstery. You will not be disappointed.

17 September 2025
Unprompted review
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Reply from Katzkin

Hi Ronald! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 4 out of 5 stars

Very good service…

I developed my seats on the on line tool then called. Service helped me improve it!
After about a month some stitching came loose. I called and it was replaced quickly and without being accused of abusing the seats! So much better. I would post before and after photos if I could.

20 March 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Shop Owner and pro-tech feedback

I received the order and my installer was great. As a former 20+ year automotive shop foreman, I typically do all the work on my own vehicles. This process was efficient, the installer was professional, the quality of the product supases orginal vehicle manufacturer quality. The purchase process, quality of the product, and the installation quality were just phenomenal. I would certainly buy again!

23 September 2025
Unprompted review
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Reply from Katzkin

Hi Scott! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin and Ashley Curtis are great to work with!

Ashley Curtis helped me put together my order for new upholstery for my 1999 4 Runner. She sent color samples and we matched the interior very well. The quality of the upholstery is excellent and the installer did an excellent job. Ashley helped me order some new foam for the seats which fit perfectly too. I am very happy with the outcome.

1 October 2025
Unprompted review
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Reply from Katzkin

Hi Lawrence! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Ashley! Adding new foam was a fantastic choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Perfection

They ended up doing exactly what I wanted. I wanted orange thread, the install agreed, but they charged me for the thread. I wanted my Harley Davidson emblems reused. They installer refused. I said that I would pay for them to do that. They than agreed. They Charged an additional $500 plus costs about $560. The results were absolutely gorgeous!

Very pleased with the final product. Better than 99% of all the interiors out there.

23 September 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Louis! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Fantastic Experience!

Matt is an awesome sales rep!!! The entire process was thorough, easy, and efficient. I couldn't be happier with my new interior!

25 September 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Payum! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Matt! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Ricardo helped me design the exact package I was looking for.…

Ricardo helped me design the exact leather package I was looking for with my Camry XSE. I ended up with a Tuscany Amaretto design. The leather was promptly shipped to the authorized installer and I had it installed within three days. I’m very pleased with the end results. The interior is stunning!

11 September 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi James! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Ricardo. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin far exceeded my expectations in…

Katzkin far exceeded my expectations in every way and totally transformed my 2022 F150 STX to another level. Roy is the best sales and customer service guy in the business, if you are on the fence, just do it, the whole process was great and the seats are incredible.

16 September 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

Worked with Katzkin directly

Worked with Katzkin directly. Went through the quoting process. Everything was great and I liked the options and price. After I paid I was ghosted by the salesperson for a few days until he finally answered back with a request for $739 more dollars. Their reasoning was that they do not currently have that pattern in their database and I need to pay for them to create the pattern. Mind you, Katzkin leather could then use that pattern for other customers. I found the whole situation shady. At least they refunded my money but it took 5 days.

Update: The contact provided goes to a general customer service line and you talk to someone who knows nothing of your specific situation. When I explained the situation, she mentioned further details that were left out by the original salesperson. Katzkin should be a hard pass!

3 September 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Matthew! We’re sorry to hear about this experience and would like to address the issue you’re having. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, custom design was created and shipped out fast. Installation professionally done. Im a satisfied customer

21 February 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Willie! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin’s Great Jhon Jerez installer

Katzkin’s installer, Mr. Jhon Jerez, was exceptional. He made certain to protect and enhance the Katzkin brand with his on-time, courteous, expert service. With people like Mr. Jerez on the Katzkin team, we are VERY enthusiastic about recommending the Company.

4 September 2025
Katzkin logo

Reply from Katzkin

Hi Dr. Wyatt! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Jhon. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Great experience from Quote on to installation.

From the very first conversation with John Farrell for a quote he was very friendly and knowledgeable. He sent me a few ideas while my phone was on speaker and explained everything very well. Today 9/5. Creative Design in Orlando is the certified installer near me. (Also highly recommended by John Farrell). I am blown away with the quality of the new interior. John reccomended new seat foam and that was an excellent reccomendation. Now my 2016 Ram feels brand new again! Financing was also simple no interest. After the sale and before the install I would text John with questions and he would always reply back with answers and happy to assist. Great experience all the way around.

5 September 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Jason! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with John. :) New foaming was a fantastic choice. We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Juan Adame my installer was very… very professional and friendly.

Juan Adame my installer was very professional and clean. Looks like I have a new truck. He came and worked really hard. Had to take the seat to his house to put in foam which is above and beyond he fixed my passenger seat, which of course is more beat up than anything. I would highly recommend one the product and Juan they have your vehicles done.!
He also came a week early, which is nice! A real positive experience!

4 September 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Shannon! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Juan. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Juan Adame did a great job.

Juan Adame came at his appointed time and did a wonderful job installing my Katzkin seats. They look beautiful!

28 August 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Greta! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Juan. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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