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Rated 5 out of 5 stars

I have been using this company for over 3 years the quality quantity and value for money is excellent. Customer service answer your questions within 24 hours or less. I have no negative reviews its a... See more

Rated 5 out of 5 stars

I placed an order with Kbeads and unfortunately ordered the wrong size of beads. I emailed them explaining that I needed to cancel the order. Customer service were quick to get back to me the next mor... See more

Rated 5 out of 5 stars

I made a few orders from Kbeads. Nice variety of products. You can earn points if you write reviews or discount if you order a lot. They typically ship fast on time. Customer service is great also, on... See more

Rated 5 out of 5 stars

I think it's the first time I write a positive review because I'm more than impressed with their customer service. The delivery service has delivered my order in an unsafe place and they were lost. Kb... See more

Company details

  1. Jewellery shop
  2. Costume Jewellery Shop
  3. Jeweller
  4. Jewellery Designer
  5. Jewellery manufacturer

Information provided by various external sources

As a 20 years jewellery findings supplier from China, KBeads.com provides almost all the beads and findings in stock with wholesale price, which including jewelry findings like clasps, bead cap, earring findings, chain findings, gemstone beads, glass b...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Kbeads, the supplier I trust and choose

Kbeads is my favorite supplier for my small jewelry business. I've been bying only from them for the last 2 years. I mainly order semiprecious stones and beads and jewelry findings and every time I am satisfied with the quality and the fast delivery. I love the professionalism and the customer service.

12 April 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Great choice of beads, fast delivery, amazing customer service. Sent me the wrong order and corrected it right away. Ive ordered with them 3 times and they always deliver, my favourite company for my bead/necklace making.

Thank you Kate!

11 April 2023
Unprompted review
Rated 2 out of 5 stars

Customs duty and taxes

The items I ordered were nice and good quality but I was horrified to receive an invoice 3 weeks later for £53 for duty and import taxes..I won't be purchasing again..U.K. buyers beware.

8 April 2023
Unprompted review
Rated 5 out of 5 stars

I have purchased 6 times from Kbeads…

I have purchased 6 times from Kbeads now. Every time my order has been correct, packaged well and has arrived quickly. They are significantly cheaper than most other Chinese bead suppliers.

If there is a product that they don't have in their stock catalogue, you can email them and they will source it for you. They charge you a small "pickers fee" for this, but otherwise the product you choose stays cheap and is sourced quote quickly. Their customer service team is polite, effective and friendly.

If I had to think of one way they could improve, i would love for them to offer a few discounts to be used on smaller orders....Im a new small business, and funds dont allow me to place huge orders yet, and often the discounts only apply to large orders.....but this is a very small request that many other businesses don't offer either.

Im honestly so impressed with everything about this company, i wouldnt use any other bead supplier for my small business! Try them out, I'm sure you won't be disappointed!

28 March 2023
Unprompted review
Rated 5 out of 5 stars

Great quality really pleased

Placed an order recently and it came within one week to the UK. Arrived safely and great quality beads and findings. Would recommend and definitely be ordering from them again.

8 February 2023
Unprompted review
Rated 5 out of 5 stars

Amazing quality of products and service

Very much recommend Kbeads for your projects! Easy to navigate on the website, the selection of products is great. You can see the progress of your orders which makes the experience very comfortable. Lastly, the quality of all products I have ordered so far is absolutely amazing for the price that is very affordable. Will order more!

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Definitely a trust site…

I ordered a few times already from this site and I really like the products, they are good quality at very good price. It’s definitely a trust site. Also the shipping was always on time.

12 February 2023
Unprompted review
Rated 5 out of 5 stars

Happy buyer

The service was fast, my order arrived early much sooner than I expected, the products that I ordered are quality products, in fact I am wearing a pair of earrings today made with findings in that ordered, excellent prices, This was my first order but it will not be my last. I ordered a small amount on this order to check out the quality and variety offered because this was a new store to me. I am very pleased with the prices, quality of the products, and speed of shipping.

3 December 2022
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, awesome prices, delivery within 2-3 weeks to Australia. Very happy with quality of products and communication on delivery and tracking.

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I think it's the first time I write a positive review because I'm more than impressed with their customer service. The delivery service has delivered my order in an unsafe place and they were lost. Kbeads quickly resolved the issue after I provided evidence and resent my order with no cost. Communication was fast and straightforward. I'll definitely order again

20 November 2022
Unprompted review
Rated 2 out of 5 stars

Long Processing Time, Product Not as Described

I placed an order with this company on 26/10. From 27/10 an item was suddenly out of stock. I was not given the option to cancel the item or select a substitute until 03/11, and cancelled within an hour of receiving that email. I did not get an email notification of refund being initiated until 08/11.

Order was shipped on 05/11 (10 days after ordering), tracking number was only valid once parcel reached the UK. Received order on 11/11, over 2 weeks after it was placed. Delivery process itself was faster than expected so no issues there, but KBeads surpassed date my order should have been sent out by, which was already generous.

Order was packed well and as expected, except for 7-8mm pearl beads. I sent photos of them next to 8mm beads from the same Kbeads order, to show they were generally 5.5-6.5mm instead of size specified. This wasn't enough for them, and they asked for a photo of the pearl beads next to a ruler, which I sent.

They then agreed that the beads were smaller than ordered, but only offered a 20% 'discount'. I managed to compromise at 30%, but I don't think they resolved the issue well at all - most companies who deliver something that isn't as described would issue a refund, or offer a return, as they should. Due to this experience, I will likely not shop with this company again.

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful items

Beautiful items, prompt delivery, excellent prices. Very happy and will continue to order from here.

20 August 2022
Unprompted review
Rated 5 out of 5 stars

I am and earring designer and the…

I am and earring designer and the finding I find on here for my handmade earrings give them an extra something, really please with the things I have found. The quality is always good & the shipping is usually pretty quick. I will buy again.

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Happy with the company.

I have received 3 orders and so far I am happy with all aspects of the service and products.
While waiting on an order to be filled it is also possible to see the progress of each item.
Good communication from the company, the products have been great. The postage well packaged and arrives in good time. Customs has been accurately filled out.
I am currently waiting on two more orders to arrive.

7 June 2022
Unprompted review
Rated 5 out of 5 stars

Great products!

I am very glad I found kbeads.com website!
Incredible products, very good communication and quick delivery time.
Highly recomend!

11 May 2022
Unprompted review

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