Telephoned this sham of a company,2/10/25. For a quote for plastic wood. To make a garden gate/ door. (Approximate cost between 3 & 4 hundred pounds) gave the woman my requirements and dimensions, she... See more
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See what reviewers are saying
Fine product (I now have 4 raised beds) but the first one received was the incorrect size. When the right dimension was delivered the driver was unable to take the wrong one away despite it being care... See more
I was looking for something to bolt onto concrete to provide a spacer for the columns of a steel framework. Couldn’t find anything thick enough to do the job. I didn’t want to use wood as it woul... See more
Received a message to say my order of plastic wood was ready to collect, within days, not 3- 5 weeks it days on the website. I guess for most raw material orders that would be the case, plenty of stoc... See more
Company replied
Company details
- Plastic fabrication company
- Building Materials Supplier
- Garden building supplier
- Garden Furniture Shop
- Manufacturer
- Outdoor furniture shop
Written by the company
RECYCLED PLASTIC LUMBER OR PLASTIC WOOD – The eco-friendly alternative to traditional building materials. Kedel Limited, a family business based in Burnley, design and manufacture recycled plastic building materials and attractive, no maintenance, outdoor furniture for the UK and international markets. Decking, fencing, gates, cladding, sleepers, benches, chairs and tables, picnic tables, brightly coloured outdoor furniture for schools, raised beds and planters, Kedel have it all. Using recycled plastic in construction projects reduces your carbon footprint. JUST DO THE JOB ONCE – Kedel's Recycled plastic products do not rot, require no painting or preservative and though they will cost more than wood initially, will work out much cheaper in the long run. MAKES ECONOMIC SENSE – When you factor in the long-life of the product, plus eliminating annual maintenance costs for labour and materials to maintain or replace wood, recycled plastic turns out to be very economical indeed. RECYCLED AND RECYCLABLE – Genuinely eco-friendly, keeping plastic out of landfill and incinerators. Sign up for our newsletter and get 5% Discount. See pop up on our Website www.kedel.co.uk. CONTACT: Call 01282 861325 for quotes or trade discounts or email sales@kedel.co.uk.
Contact info
Kedel Limited, Oswald Street, BB12 0BY, Burnley, United Kingdom
- 01282 861325
- sales@kedel.co.uk
- www.kedel.co.uk
3.2
Average
37 reviews
Hasn’t replied to negative reviews
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AVC’s
Telephoned this sham of a company,2/10/25. For a quote for plastic wood. To make a garden gate/ door. (Approximate cost between 3 & 4 hundred pounds) gave the woman my requirements and dimensions, she promised to email the pice to me. After not hearing anything, I emailed PM 3/10/25. To enquire about the quote, had a return email to say that they would get back to me. Still waiting? How do they do business, if they can’t even respond to customers? AVOID, idiots!
2 October 2025
Unprompted review
Plastic Lumbar perfect for external projects.
Plastic lumbar of assorted sizes, delivered promptly by a very helpful delivery agent. Perfect for external use in exposed conditions.
2 May 2023
Excellent product and service
Ordered plastic lumber the quality is excellent very happy. Delivery was also very quick, ordered on the sunday, it arrived at my door wednesday. will be using again.
2 July 2023
Unprompted review
Excellent flexible service!
16 May 2023
Okay in the end!
Fine product (I now have 4 raised beds) but the first one received was the incorrect size. When the right dimension was delivered the driver was unable to take the wrong one away despite it being carefully wrapped and labelled as he had not received the instructions to do so. This meant another visit - all rather cumbersome.
1 May 2023
First order great. Second not
First order great. Second order not good. It has now been sorted after a phone call, several emails and a wasted day off. Mistakes happen, it's a sign of a good company how quickly they are sorted. I may place a third order hopefully better next time
18 May 2023
Reply from Kedel
We are naturally sorry your 2nd order was not up to scratch. Someone in dispatch obviously not paying attention and we are investigating to make sure this person does not repeat their mistake. Replacements have of course been shipped out to you. We are very grateful to you for you taking the time to give us this feedback and help ensure other you or our other customers are not subject to the same inconvenience in the future.
excellent product.
excellent product.
I had 4 separate orders. The last one did not arrive. I was so busy, I did not follow this up for about 6 weeks. Kedel did a thorough check and found it had not left. They sent it straight away and apologised.
That is great service.
2 May 2023
First class experience
First class experience. The hexagonal patio slabs were just what I need for the garden.
18 May 2023
Helpful staff and prompt delivery of a…
Helpful staff and prompt delivery of a good product.
21 March 2023
Good product, quick delivery
Received a message to say my order of plastic wood was ready to collect, within days, not 3- 5 weeks it days on the website. I guess for most raw material orders that would be the case, plenty of stock in the yard. However they didnt have the colour I'd actually ordered but the very friendly lads in the yard sorted me out with an alternative, the project is complete and I'm happy with the product!
27 April 2023
Reply from Kedel
We are working on managing stock levels better and apologise that what the sales team thought was in stock wasn't there.
We are delighted you got something suitable in the end.
Park Benches
We ordered 2 benches for our orchard. The ordering process was straightforward and a confirmation email was received straight away. A delivery date was given and the benches arrived on time. They were well made.
10 April 2023
Great service, wonderful products
Easy ordering, good advice, helpful service on the phone and on collection of goods.
24 April 2023
The did what they said they would do
3 April 2023
swift despatch and accurate delivery
30 April 2023
Excellent product and communication
Excellent product and communication, thank you. Regards Rob P.
15 April 2023
This is excellent product
We have used this companies products for our golf course markers. They will avoid having to continually replace the wooden pegs every few years.
15 May 2023
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