Searched online for an item, and came across this company's website. Ordered said item, received acknowledgment and receipt via email. Few days later, receive notification that I have received a ref... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Impeccable service! Called me old fashioned but I do not usually enjoy online spending but needs must this time. I ordered a Hozelock fast cart, it arrived as described and much faster than I was expe... See more
Ordered Muck Boots from Keen Gardner, supposedly premium boots. 3 months later they are falling apart, stitching around the top lip of both boots is coming undone. I've complained and sent p... See more
Company replied
We bought a Palram Sierra patio cover from Keengardener. The transaction was really smooth 5*s for them. The product is very well made,much better than expected,easy installation for a moderatel... See more
Company details
About Keen Gardener
Written by the company
- Friendly and Knowledgeable customer service (no call centres or automation)
- Price matching available
- Massive savings off RRP
- Trackable deliveries*
- Next working day deliveries*
- Over 4,500 products stocked
- 14 day refund/replacement guarantee*
Contact info
58 Padgets Lane, B98 0RD, Worcestershire, United Kingdom
- 01789 763336
- info@keengardener.co.uk
- www.keengardener.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good advice, Good service, Good delivery
Could not fault the experience
Excellent,quick,honest
Speedy delivery and on time when informed by email.
Well priced, excellent delivery time.
Really pleased with the hose. Reasonable easy to fit, we did need to add an extension to the tap as we wanted it out of sight. (the one supplied is only 2m) It is bulky but we did expect thi,s it is a 40m hose after all! Works beautifully so much easier. Good range of attachments and a bonus - free sprinkler! We also used the 5% discount voucher at the checkout which we found when we googled the company for vouchers. So all in all excellent product, excellent price, impressively speedy delivery. Would happily use them again and recommend to friends.
Excellent service would have no doubt in using again.
Easy to order on line,excellent service,very good website,good value fo money,kept well informed about delivery,overall I would say that other company's could learn a lot from yours.
KEEN GARDENER helps keen gardener!
Brilliant little corner brackets for Hozelock hose reel. Does the job well, tested already. Brilliant service
competitive prices and excellent delivery service.
the prices are extremely competitive, the delivery service is excellent keeping you constantly updated and giving a time within one hour when the item will be delivered so you are able to plan your day around the delivery, instead of wasting a morning or afternoon wondering when it will be delivered.
Keen Gardener will make you even more keen!
Keen Gardener is the most efficient firm I have ever dealt with!
very good to deal with and fast delivery.
I found this company on the Internet they had a very good website and easy to use, prices are very good as well so I will be coming back when I require gardening tools ect.
Excellent service and advice
You ask for some advice and if they can't give it there and then they ring you back,no problem .Nice people to talk to
Great Company to Deal with highly Recommended!!
The company is really good!! Great speedy and efficient delivery service and excellent customer service. Fantastic prices and deals. Would highly recommend them and would definately use again.
Great transaction.
Very easy to order fast delivery no complaints at all would recommend to anyone.
Well done
Order delivered on time delivery guys very helpful a pleasure to do business with.
Fantastic
I'm very happy with my purchase and the service I received.
Thank you very much
Best price and brilliant service
Bought Weber fire pit from Keengardener they had the most competetive price and delivery service was exceptional with full tracking and email communication was exemplary.
Absolutely Excellent service and communication
Easy purchase and very fast delivery. Communication and ease of possible changes to arrangement excels.
Delivered almost to the minute as scheduled.
Very well packed
Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








