KEMIMOTO Reviews 

3,592
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 383 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the aftermarket parts and the exceptional, highly responsive support provided by the friendly service team. People also mention that orders usually arrive quickly and securely, making the overall online shopping process an absolute breeze for everyone. Some reviewers were not happy with certain items, noting that specific parts simply did not fit their vehicles properly despite entering the correct vehicle information on the website. Consumers additionally mentioned notable frustrations regarding expensive return shipping costs and low partial refunds when dealing with incorrect, ill-fitting, or damaged orders.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting excellent materials, perfect fit, and... See more

Quality

Users describe positive interactions with quality, consistently highlighting well-made products and great... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick response times and very... See more

Delivery service

Consumers find delivery service to be efficient, with widespread praise for fast shipping times and prompt... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fender flares are great rock sliders are wonderful everything went on really well and fit perfect could not be happier just wish someone would explain how to hock up the five loose wires on on the c... See more

Company replied

Rated 5 out of 5 stars

Great product(s) (I've purchased a few) and customer service was very responsive. I had a very minor issue/concern with an item (UTC rock sliders), they reached out asking for input. I replied, and th... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a set of whips from this company. Shortly after installing them, one quit working. I contacted the company regarding the warranty and received an IMMEDIATE personal response. They... See more

Company replied

Rated 5 out of 5 stars

Great and responsive customer service. The pair I received had a non-working right glove. I emailed and they were super quick to set it right, sending me a new pair that works great! First day riding... See more

Company replied


Company details

  1. Car accessories shop

Written by the company

KEMIMOTO is your one-stop shop for UTV, ATV, motorcycle. We carry parts, accessories, riding gear. Designed by riders for riders. Free shipping in the U.S. and Canada.


Contact info

4.2

Great

TrustScore 4 out of 5

4k reviews

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Asks customers to review

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4.2

All reviews

(3,592)

380 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Received UTV grab handles and one of…

Received UTV grab handles and one of the buckles broke during installation. I reach out to Kemimoto and they shipped a replacement right away. Customer service top notch!!

7 July 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Thank you so much for your kind words and for taking the time to share your experience! Customer-centric has always been our purpose. Feel free to contact us if you have any questions in the future. Have a good day!

Rated 5 out of 5 stars

Easy shopping experience

Easy shopping experience! Great customer service! A wide variety of parts and accessories on the website! The product is perfect! Simple and easy ordering and it shipped fast!

4 July 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Thank you so much for your amazing review! We're truly honored to receive such kind words. If you ever need any assistance, please don't hesitate to reach out. We're always here to help!

Rated 5 out of 5 stars

Very easy to get our issue corrected

6 July 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

We're glad to hear that we were able to resolve the issue smoothly for you. If you ever need any further assistance, please don't hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

Great people to work with....got what I…

Great people to work with....got what I needed and got great service...Thanks.

1 July 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Thanks so much for the kind words! We're really glad that you had a great experience with our customer service team. Welcome next time. Kemimoto wishes you happiness every day!

Rated 5 out of 5 stars

I love the gloves their amazing and the…

I love the gloves their amazing and the jackets I will be buying more kemimoto equipment like shoes and motorcycle backpack very good quality

26 June 2026
Unprompted review
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Reply from KEMIMOTO

Thank you for your wonderful feedback! We're delighted to hear that you're satisfied with our gloves and jacket, and we truly appreciate your trust in our brand. Please don't hesitate to reach out if you need anything else!

Rated 5 out of 5 stars

Above and beyond customer service

Jabz was great with his customer service made the whole thing very simple and helped me step by step. Would definitely order more thru them with how quick and easy they handle everything.

29 June 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

We greatly appreciate your positive feedback! It's wonderful to learn that our customer service team guided you through the process with clarity and patience. We take pride in our efficiency, and your recognition means a lot to us. Please don't hesitate to reach out whenever you need further assistance.

Rated 5 out of 5 stars

Excellent Customer Service

I purchased an overhead dual fan kit for my 2024 CFMoto Uforce 1000. Customer service took care of me by answering all my questions, made sure I entered the correct codes to get the best price and made sure I would receive the shipment quickly.
Excellent service.
Thank you.
Wayne

26 June 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Thank you so much for your kind words and for taking the time to share your experience! Customer-centric has always been our purpose. We are happy that you are pleased with our customer service. Your satisfaction is our biggest incentive, and we look forward to serving you again in the future!

Rated 1 out of 5 stars

this company is worst than temu

I would compare this company to temu. Quality is extremely poor, holes to assemble products do not line up making it impossible to install. Materials are also very cheaply made.

Customer service is non existent. Even after emails and showing them pictures that their product Quality was poor and it was a product issue not a installation issue they still only responded asking if I could put it back to the original condition so they could sell it to someone else which I advised them was extremely wrong after they know that the product was bad.

Avoid this company or it will cost you.

29 June 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

We sincerely apologize for your frustrating experience. We take your feedback very seriously and our customer service team has been in touch and is actively working on your case. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Customer service is outstanding

Customer service is outstanding! Very helpful and fast on responding.

29 June 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Thank you so much for your kind words! We're happy to hear that you had a great experience with our customer service team. If you ever need anything else, don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

Waterproof boots

I purchased a pair of the waterproof boots and very satisfied with the construction, comfort and overall quality of them.

19 June 2026
Unprompted review
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Reply from KEMIMOTO

Thank you for your wonderful feedback! We're so glad the boots are meeting your expectations in quality and comfort. We truly appreciate your support.

Rated 1 out of 5 stars

Purchased upper and lower bags for my…

Purchased upper and lower bags for my RZR Pro R4 when I got the order the bags were for a RZR XP. Have been e-mailing back and forth since I received the RMA on 6/17, Still do not have a return shipping label. Says its under review. Sent pictures as requested gave the reason i was returning as requested. Payed the extra for the Worry Free Shipping and No hassle returns. I have e-mailed them, Called and Chatted on the Steel Resolution web site. I will never buy from them again.

26 June 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

We are sorry to hear about your feedback. Our customer service team has emailed you with a follow-up. Could you please take a moment to check your inbox and get back to us? Thank you so much for your patience and understanding.

Rated 5 out of 5 stars

Product as described

Product as described. Never disappointed with Kemi products.

20 April 2026
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Reply from KEMIMOTO

Thank you so much for your kind words! We're thrilled to hear that the product met your expectations and that you continue to trust us. Your satisfaction means the world to us. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great company to deal with

UPS lost my package and kemimoto Jabz was very good to send me a new package. All is good. I would recommend this company.
The products that they sell are very good.

10 June 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Thank you for your wonderful review! We're delighted to hear that our customer service team was able to resolve the shipping issue promptly. Customer satisfaction is our top priority, and we truly appreciate your recognition of both our service and product quality. Your recommendation means the world to us. We look forward to serving you again in the future!

Rated 5 out of 5 stars

What a great experience

What a great experience. I had placed an order for can am 2 up rear seat. And we'll let's just say there was an issue with the product. In less than 24hr they had solved my problem and offered several ways to do so. I would not hesitate to order from this company. Thank you again kemimoto!

19 June 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

This is fantastic to read! Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Thanks for your trust and support!

Rated 5 out of 5 stars

Great customer service

Great customer service, quick shipping and nice products.

19 June 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

We're so glad to hear that you had a positive experience with us. Customer-centric has always been our purpose. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Side x side accessories

Have ordered a few things for my side x side ,so far everything has arrived in good time. Everything fits well and looks great on the machine

19 June 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

We truly appreciate your support and are so happy everything has come together perfectly for your ride. Thanks again for choosing Kemimoto!

Rated 5 out of 5 stars

2-N-1 whip lights for the win!!!!

I had been wanting the lazer whip lights and also the stick whip lights and couldn't decide between the two. Apparantly my phone was listening to me because I got the KemiMoto ad about the 2-N-1 whip lights that have the stick part and also the lazers! I cannot say enough great things about these lights! They're extremely sturdy, well made, and I can tell they're going to last. Installation was as easy as it gets and I was very intimidated about wiring. I had my brother in law's help because I had never done something like this with wiring before but even he said this was SO easy. I absolutely love them and will continue to purchase many more products from KM!

15 June 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Thank you so much for this amazing review! We're thrilled to hear the 2-in-1 whip lights were exactly what you were looking for. We really appreciate you sharing your experience and your trust in us. Welcome next time. Kemimoto wishes you happiness every day!

Rated 5 out of 5 stars

Good products at great prices with excellent customer service.

I have made many purchases from Kemimoto for my buggy. All have been excellent fit and finish products at great prices. The one time something didn’t fit right, mostly because I got the year wrong, they allowed me to return it with zero issues. I will continue to buy from Kemimoto.

14 June 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Thank you so much for your continued support and for sharing your positive experience with Kemimoto! We're glad to hear that our products and return policy have met your expectations. We truly appreciate your loyalty and look forward to serving you again in the future!

Rated 5 out of 5 stars

Kemimoto customer service is amazing!

Kemimoto customer service is amazing. I suggested they include longer bolts for the CFMOTO bed cargo box because the suggested install was to reuse the stock bolts which are unfortunately too short. They thanked me for the suggestion and sent me a credit to purchase longer bolts. Very nice!

13 June 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Thank you so much for taking the time to share your experience and for your incredibly kind words! We are truly delighted to hear that our customer service team was able to help you in a meaningful way. Thank you again for choosing Kemimoto!

Rated 5 out of 5 stars

I am a first-time customer who took a chance with Kemimoto.

I am a first-time customer who bought a set of six 2" tie-down anchors for my Polaris UTV; however, when I received the package, what was inside was short of 4 Tee Nuts. Other than the missing nuts, the product was of very good quality and less expensive than buying them from Polaris. I contacted the customer service department using the online form to get the missing Tee Nuts. I thought it would be hard to explain the missing nuts since the package was not damaged or opened when I got it, but the representative was very kind and had no issue with sending the missing items. The replacement was sent promptly and arrived quickly. Kemimoto Customer Service is the best I have ever experienced. I can trust Kemimoto with any future purchase.

5 June 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Thank you so much for taking the time to share such a detailed and kind review. We're very glad our customer service team was able to assist you promptly and without hassle. Your trust is the greatest reward for us. We look forward to serving you again in the future, and please don't hesitate to reach out anytime you need anything. Thank you for choosing Kemimoto!

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