KEMIMOTO Reviews 

3,591
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 383 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the aftermarket parts and the exceptional, highly responsive support provided by the friendly service team. People also mention that orders usually arrive quickly and securely, making the overall online shopping process an absolute breeze for everyone. Some reviewers were not happy with certain items, noting that specific parts simply did not fit their vehicles properly despite entering the correct vehicle information on the website. Consumers additionally mentioned notable frustrations regarding expensive return shipping costs and low partial refunds when dealing with incorrect, ill-fitting, or damaged orders.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting excellent materials, perfect fit, and... See more

Quality

Users describe positive interactions with quality, consistently highlighting well-made products and great... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick response times and very... See more

Delivery service

Consumers find delivery service to be efficient, with widespread praise for fast shipping times and prompt... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fender flares are great rock sliders are wonderful everything went on really well and fit perfect could not be happier just wish someone would explain how to hock up the five loose wires on on the c... See more

Company replied

Rated 5 out of 5 stars

Great product(s) (I've purchased a few) and customer service was very responsive. I had a very minor issue/concern with an item (UTC rock sliders), they reached out asking for input. I replied, and th... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a set of whips from this company. Shortly after installing them, one quit working. I contacted the company regarding the warranty and received an IMMEDIATE personal response. They... See more

Company replied

Rated 5 out of 5 stars

Great and responsive customer service. The pair I received had a non-working right glove. I emailed and they were super quick to set it right, sending me a new pair that works great! First day riding... See more

Company replied


Company details

  1. Car accessories shop

Written by the company

KEMIMOTO is your one-stop shop for UTV, ATV, motorcycle. We carry parts, accessories, riding gear. Designed by riders for riders. Free shipping in the U.S. and Canada.


Contact info

4.2

Great

TrustScore 4 out of 5

4k reviews

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Asks customers to review

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4.2

All reviews

(3,591)

383 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything went well that mirrors…

Everything went well that mirrors amazing and built like a brick house the thing is awesome installed piece of cake I actually can turn a bolt now response great it was here in about 5 days very nice I will be back to buy more stuff we like stuff have a nice day

24 April 2026
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Reply from KEMIMOTO

Thank you so much for sharing your experience! We're thrilled to hear that the installation was straightforward and that the quality exceeded your expectations. It's great to know the item arrived quickly and performs so well. We truly appreciate your support and look forward to serving you again. Have a wonderful day!

Rated 5 out of 5 stars

First class customer service

First class customer service, hands-down some of the best customer service I’ve ever experienced in my recent years equal to the 80s. The manufacture stands behind their product. Thank you.

23 April 2026
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Reply from KEMIMOTO

We're happy to hear that you had such a positive experience with our customer service! It means a lot to us that you feel we stand behind our product. Thank you so much for your feedback!

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.

23 April 2026
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Reply from KEMIMOTO

Thank you for recognizing our logistics and delivery service. We really appreciate it!

Rated 2 out of 5 stars

Fans should blow more air.

I received the overhead fans in a timely manner. I thought they would blow a lot more air. I thought for price this would be a good choice.

23 April 2026
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Reply from KEMIMOTO

We are sorry to hear about your feedback. Our customer service team has emailed you with a follow-up. Could you please take a moment to check your inbox and get back to us? Thank you so much for your patience and understanding.

Rated 1 out of 5 stars

really is Arctic cat not a utv

you guys don't carry anything really for Arctic cat why not

7 May 2026
Unprompted review
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Reply from KEMIMOTO

Thank you for your message. We've sent you an email to request your contact information so we can follow up promptly. Thank you for your understanding and support.

Rated 5 out of 5 stars

The ordering process

The ordering process, delivery and quality of products were excellent. Thank you.

22 April 2026
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Reply from KEMIMOTO

Thank you for sharing this! We're so glad every step of the way worked perfectly for you, and that you're happy with what you received. Wish you all the best!

Rated 5 out of 5 stars

Dave's experience

I purchased items easily which were delivered quickly.

23 April 2026
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Reply from KEMIMOTO

Happy to hear that everything arrived fast and hassle‑free. Thank you for your support!

Rated 5 out of 5 stars

Kemimoto have have the best policies…

Kemimoto have have the best policies and best customer service out there. Addressed my issue very quick and had a replacement in mail same day turn around max 3 days from issue to new item at door. Don’t hesitate to purchase there products there’s no worries with service like there’s.

4 May 2026
Unprompted review
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Reply from KEMIMOTO

We're happy to hear that our customer service met your expectations! Satisfying every customer is our unremitting pursuit. Thank you for your positive feedback. It means a lot to us!

Rated 5 out of 5 stars

Pricing was good and fast delivery

Pricing was good and fast delivery. I will definitely buy from KEMIMOTO again. Thanks.

22 April 2026
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Reply from KEMIMOTO

We're happy to hear that you had a good experience with our pricing and fast delivery. We appreciate your positive feedback and future business.

Rated 5 out of 5 stars

Had a purchase damaged in shipping

Had a purchase damaged in shipping. Kenimoto customer service was outstanding providing options to resolve the issue in a timely manner. Wish other companies had this focus on making the customer happy. Keep up the good work.

6 May 2026
Unprompted review
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Reply from KEMIMOTO

Thank you for sharing your valuable experience in Kemimoto. We're we're truly glad our team was able to assist you quickly with helpful solutions. Your kind words mean a lot to us, and we'll keep working hard to earn your trust!

Rated 5 out of 5 stars

Friendly customer service

I accidentally ordered parts that did not fit my Cfmoto. I was able to contact the company. Customer service canceled the items that did not fit and mailed the parts that did. They were friendly and helpful. I was so happy they caught the items before they shipped.

4 May 2026
Unprompted review
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Reply from KEMIMOTO

This is fantastic to read! Customer-centric has always been our purpose. We are happy that you are pleased with our customer service. Your satisfaction is our biggest incentive, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Great experience

Kemimoto stood behind every step of giving a good description of there product. Followed through on every step from ordering to delivery too my door. Great service and quality product. Will be using there site more to come. Thank you guys.👍

21 April 2026
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Reply from KEMIMOTO

We sincerely apologize for the issue you've experienced. Our customer service team has already emailed you with a follow-up. Could you please take a moment to check your inbox and get back to us? Thank you so much for your patience and understanding.

Rated 1 out of 5 stars
KEMIMOTO logo

Reply from KEMIMOTO

We sincerely apologize for the issue you've experienced. Our customer service team has already emailed you with a follow-up. Could you please take a moment to check your inbox and get back to us? Thank you so much for your patience and understanding.

Rated 1 out of 5 stars

It basically broke as soon as I put my…

It basically broke as soon as I put my phone in the mount.

22 April 2026
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Reply from KEMIMOTO

We sincerely apologize for the issue you've experienced. Our customer service team has already emailed you with a follow-up. Could you please take a moment to check your inbox and get back to us? Thank you so much for your patience and understanding.

Rated 5 out of 5 stars

The Rear View Mirror I purchased…

The Rear View Mirror I purchased greatly improved the safe operation of my UTV.

22 April 2026
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Reply from KEMIMOTO

That's wonderful to hear! We're so glad the product contributed to a safer driving experience. Thank you for your support!

Rated 5 out of 5 stars

Nerf bars

Great product. Delivered and installed as described. Will definitely buy from again.

22 April 2026
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Reply from KEMIMOTO

We appreciate your positive feedback and are so glad the product met your expectations! We look forward to future opportunities to serve you!

Rated 5 out of 5 stars

Fast service.

Fast service... Great product.

20 April 2026
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Reply from KEMIMOTO

We're thrilled to know you're happy with both the service and the product. Your support means a lot to us!

Rated 1 out of 5 stars

My fan I ordered took 2 months to…

My fan I ordered took 2 months to receive which was fine. You told me upfront. But it arrived broken and am still waiting for an answer. The one I ordered is on back order again and I told the representative to send me the upgraded version which is in stock. Still waiting for an answer.

21 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

We sincerely apologize for the delay and the trouble you've experienced. Our customer service team has already emailed you with a follow-up. Could you please take a moment to check your inbox and get back to us? Thank you so much for your patience and understanding.

Rated 5 out of 5 stars

I have bought several products and I…

I have bought several products and I have been very satisfied with what I’ve gotten and how well they went on both of my side-by-side and the customer service has been great as well

21 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

We appreciate you sharing your positive experience with our products and customer service. We're happy to hear that you are satisfied with how well they went on your side-by-side. Enjoy your ride!

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