I have had my Kenwood Multi-tasker food mixer for 2 weeks and I have had so much fun playing with it . It comes with an easy grip bowl, clever storage for all your tools and a splash guard that rotate... See more
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the nicest customer service, every single person has been so lovely. Just dealing with a blender that ive had for over 15 years still going strong but some parts need replacing and I think it might be... See more
Great product at a great price (My Pizzeria). I’ve knocked a star off because the instruction manual is via a QR code, there was no little recipe leaflet and even the cleaning instructions were just... See more
I ordered the blender jug and mini chopper/ mill. The jug arrived I damaged and the mill was somehow sent on different shipment and arrived damaged. I sent clear photos of broken glass and yet you s... See more
Company replied
Company details
- #112 of 135 best companies in Appliance shop
- #168 of 190 best companies in Electronics store
- #126 of 136 best companies in Kitchen supply shop
About Kenwood World
Written by the company
In 1947 Kenneth Wood had a vision. He saw a future where people would be inspired by brilliant engineering to cook creatively, every day.
Fast forward more than 75 years later and this vision is now a reality where home cooks all over the world cherish their Kenwood kitchen appliances. From the fifty-year-old stand mixers still going strong, to the excitement of unboxing the very latest food processor to take pride of place on the kitchen worktop, Kenwood remains the brand of choice for those with a passion for creating great food.
With a comprehensive line-up covering kitchen machines and stand mixers, to food processors and hand blenders, Kenwood is committed to delivering innovative and useful kitchen companions that stand the test of time.
Contact info
United Kingdom
- www.kenwoodworld.com
4.0
Great
6k reviews
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Great bit of kit!
I’ve been waiting to buy the ice cream making attachment since last year! So happy with my purchase, I made incredible vanilla ice cream with it as soon as the bowl was cold enough!! Would definitely recommend - delivery was speedy too ☺️
29 May 2026
Kenwood Pakistan rating 1…
Kenwood Pakistan rating 1 starDisappointing Service from Kenwood Pakistan! 📢
My complaint (ID: 10435) has been sitting completely unresolved since June 10. It has been over a week with zero effective response or resolution regarding my appliance. Living without working appliances in this weather is incredibly difficult, and the lack of urgency is highly unprofessional.
Please look into this immediately and arrange for a technician or resolution today.Ac out off order in extremely heat weather karachi
Complaint Number: 10435/0641
Status: Unresolved since 10th June 2026
@KenwoodPakistan #KenwoodPakistan #CustomerService #BadExperience #UnresolvedComplaint
18 June 2026
Unprompted review
Prompt delivery
Prompt delivery
Item as described
Boils quickly and pours water without spilling
Good purchase
3 June 2026
Easy to navigate website
Easy to navigate website, plenty of information. Trouble free efficient service.
2 June 2026
I really like the device "My Pizzeria…
I really like the device "My Pizzeria Four à pizza" because we can set it up outdoors on the terrace and make pizza without going back to the kitchen — very cool !
16 June 2026
Unprompted review
May use AI-assist with repliesRead more
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I bought a Kmix food mixer and it broke…
I bought a Kmix food mixer and it broke on first use, causing metal shards to fall into the food. Kenwood at first refused to repair the machine, only agreeing after several hours on calls. The machine was collected by DPD 9 days ago and is now lost. Kenwood said they won't open an investigation yet. It has been weeks since the mixer broke and I am now without, what a waste of £300.
16 June 2026
Unprompted review
Reply from Kenwood World
Dear Alison,
We are truly sorry to hear about the issues you've experienced with your Kmix and the subsequent service. We understand your frustration regarding the product and the difficulties with the repair process and lost shipment. We have reached out to request further information.
Many thanks
Gemma, Kenwood UK
It's excellent but I'm still learning…
It's excellent but I'm still learning to drive it!! I didn't find the instructions very helpful, but I'm experimenting with times and temperatures and I'm getting there. I think it's going to be a very useful addition to my kitchen.
31 May 2026
Well organised delivery
28 May 2026
Great product at a great price (My…
Great product at a great price (My Pizzeria).
I’ve knocked a star off because the instruction manual is via a QR code, there was no little recipe leaflet and even the cleaning instructions were just a diagram of a hand holding a cloth. Also said I could have 10% off my first order but code didn’t work and now keep sending me emails saying the same when that ship has sailed.
31 May 2026
Ordered online
Ordered online, arrived on time. Great build quality. Very happy with my purchase
30 May 2026
Love my Kenwood
So I was bought the Kenwood titanium chef baker mixer for my Christmas present from my husband, and oh my word it is a throw back to when I was in catering college… I love this device has not changed… well maybe it has changed with the useful built in scale and the new look body - but it remains a British classic - and of course it helps me to just bake and enjoy my kitchen, stress free… I’ve recently bought the Food Processor Attachment for the rear compartment - and it is a thrill to use… it is helping me to bake and cook more… I am just saving now for the juicer and the pasta maker attachments - yes I will be buying them all!! Thanks Kenwood… you truly have made the best baker products since I’ve known you around 1990! (And my mum’s ORIGINAL Kenwood is STILL going from the 1970s!)
30 May 2026
Very sturdy build and easy to use
Very sturdy build and easy to use, had to wait a few months for the attachment to be in stock but very pleased with it.
20 May 2026
Really really really good mincer
Really really really good mincer. Highly recommended! Make sure you wash by hand with warm soapy water
26 May 2026
all my kitchen small appliances are…
all my kitchen small appliances are kenwood since i got married in 1977 and i still believe they are the best thank you Kenwood
26 May 2026
Reply from Kenwood World
Hello Walter,
we are very sorry to hear that you had such a negative experience. We take your feedback very seriously and are continuously working to improve our customer service and availability.
Don't buy. Waste of money
I bought the Kenwood Titanium Chef Baker XL on kenwoodworld. Expecting a premium, heavy-duty machine, but it has been a massive disappointment. I tried making a standard batch of bread dough, and the machine immediately overheated and threw an error code. I previously owned a much cheaper mixer that handled this exact 1.5kg weight perfectly for years, so it is unacceptable that this expensive model failed so easily. To make matters worse, I contacted customer service and they were not helpful at all, offering no real solutions. After paying so much money, I expected a high-performing product and good support, but this machine is a complete waste of money. Save your money and don't buy this mixer.
15 May 2026
Unprompted review
Reply from Kenwood World
Good Morning,
Thank you for sharing your experience. We are truly sorry to hear about the issues you encountered with your Kenwood Titanium Chef Baker XL and the subsequent customer care interaction. We are reviewing your feedback and have reached out for further information to support.
Many Thanks
Gemma, Kenwood UK
Kenwood kmix calm cream
Bought Kenwood kmix calm cream
Very pleased Always love Kenwood mixers
12 May 2026
Customer service not got back to me
I had a problem with my order and have had no response from Kenwood. I have sent an email and I have rung the helpline who said they would escalate the issue. Still heard absolutely nothing nearly two weeks later.
What was sent looks great and the parcel arrived quickly but customer service has been terrible and the order will probably have to go back
19 May 2026
Reply from Kenwood World
Dear Isobel,
We are genuinely sorry to hear about the difficulties you've experienced with our customer care. We understand your frustration regarding the lack of response and the delay in resolving your issue. I have reached out to you directly for support.
Many thanks
Gemma, Kenwood UK
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