Highly recommended and helpful
My order was meant to arrive February 24 2023 but for some reason AuPost decided they will not drop it and no explanation or anything and just stated to contact them if it wasn't received until March 13. I was so disappointed this happened as I will be flying overseas the next week. I contacted Keoji online and they replied on the 25th which is a Saturday. Isabella assisted me and reassured me she will be on the phone with AusPost and explained to me that my item has been posted and AuPost have done this several times with other customers leading them to lose sales. I was very thankful she emailed me back on a Saturday! On my experience with other online shop, they will only reply on business days and hours! Long story short, I received my parcel on the 28th! This is my first ever parcel from Keoji and I am so glad I purchased from them. All the products were as described when I received them. I highly recommend them and I will be purchasing again. Thank you again! 😊








