Found the same light fitting across various retailers online but KES was by far the cheapest. Ordered Friday arrived on Monday so very pleased with the processing and delivery speed. There was a small... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am doing a massive 3,000 sq home project. I've bought numerous lights from many companies. This company have been an absolute delight so far to deal with. My lights get wonderful comments.
Beautiful light fitting, I was really impressed. It looks stunning in my bedroom, I'm really pleased I chose to buy from this company. The light fitting looks expensive although it was far from it, t... See more
Company replied
First time purchase from KES lighting. Couldn't be more pleased. Stunning light fitting, came well packaged, a dream to fit and LED bulbs are great. I would readily recommend KES, easy to navigate... See more
Company details
- Lighting Shop
- Decoration and Interior Design Store
- Home Furniture Shop
- Homewares Shop
- Home improvement shop
- Lighting wholesaler
About KES Lighting & Home
Written by the company
KES are one of the largest independent retailers of luxury lighting for the home.
A family-owned business, established over 37 years ago, we have unrivalled expertise when it comes to helping you find the perfect lighting for your speace.
Featuring in the likes of Country Living Magazine, The Evening Standard, Channel 4 & BBC Good Homes, we have a vast selection of beautiful pieces. You can even come and see lots of it at our beautiful showroom in Warwickshire!
Maybe you'd like to speak to one of our experts? Give us a call on 02476 317022, we'd love to hear from you!
Contact info
191 Newtown Road, CV12 8QG, Bedworth, United Kingdom
- +44 2476 317022
- sales@keslighting.co.uk
- www.keslighting.co.uk
4.2
Great
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 59% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from KES Lighting & Home
Thanks for the 5 star review, Reelika!
Reply from KES Lighting & Home
We appreciate your comments - thank you Gary!
Great lights and the price was the best…
Great lights and the price was the best I could find online but delivery had to be chased and took over a week
19 March 2025
Reply from KES Lighting & Home
Thanks for the feedback Ian and apologies for the delay.
Reply from KES Lighting & Home
Thanks for your review Robert!
Delivery was due to be my home address…
Delivery was due to be my home address and a label from you had this . However DPD PUT ANOTHER address on and left it at a drop off stop. Why.??
Very inconvenient. Not your fault perhaps but not good.
19 March 2025
Reply from KES Lighting & Home
Hi Keith, we share your frustrations - it's always such a pain being let down by a courier.
Absolutely love my new lamp and the…
Absolutely love my new lamp and the service is excellent, however I personally think when you purchase a new lamp it should come with a bulb 💡
28 October 2024
Unprompted review
Reply from KES Lighting & Home
Thanks for the feedback Mandy!
My apologies it wasn't clear how to…
My apologies it wasn't clear how to give 5 stars which is what I thought I had done. We are delighted with our purchase, it was delivered promptly and the packaging was excellent. Should be 5 stars
15 March 2025
Reply from KES Lighting & Home
Thank you Michael, we really appreciate it!
Quick delivery and clear instructions…
Quick delivery and clear instructions 5*****
Plus I’m in love with my chandelier!!
17 March 2025
Reply from KES Lighting & Home
We are so pleased to read that you're in love!!
Great experience- can recommend
The lights are as described and beautiful. Reasonable price, good communication. Fast, next day delivery and goods were well packaged. Found this company great to deal with and based on our experience can highly recommend.
17 March 2025
Reply from KES Lighting & Home
Thank you so much for your lovely review, Sandra. Much appreciated!
The lamp we ordered looks beautiful
The lamp we ordered looks beautiful. The dispatch was super fast and the customer service was great.
Many thanks
22 March 2025
Reply from KES Lighting & Home
Thank you Tanya for the kind comments!
Product not as described at all
Product not as described at all. No response from Customer Services when raised issue twice.
16 March 2025
Reply from KES Lighting & Home
Hi there, we've just been looking into this - apologies for this mix up. The team have been instructed to collect the incorrect item and send you a version with two lampholders. We'll be in touch to arrange.
Impex celine
Contacted Kes lighting with a query on the impex celine chrome light fitting , this was dealt with swiftly and promptly thus purchased made and goods received within 2-3 working days .The fitting was easy to assemble and looks amazing .
Excellent service all round and I will be purchasing from Kes again .
23 March 2025
Reply from KES Lighting & Home
Thanks for the feedback John, we look forward to seeing you again!
Wall lights
Very helpful with advice as to which wall lights to purchase. Have used this company previously and thoroughly recommend them. Efficient and quick service and delivery
14 March 2025
Reply from KES Lighting & Home
Thanks for the repeated business Sheila, we really appreciate it!
Good customer service very good
Good customer service very good. Delivery was excellent and to time.
Really pleased with our light fitting. It looks brilliant.
11 March 2025
Reply from KES Lighting & Home
Great to read your comments, thank you so much!
Efficient feedback on product questions…
Efficient feedback on product questions and light was at a great price. Delivery and packaging excellent. Product as hoped. Just waiting for the electrician to fit!
14 March 2025
Reply from KES Lighting & Home
Thank you for your kind review, very much appreciated!
Art Deco Style & Quality
Fast despatch. Packaged well though not aware it was self assembly.
Good style, quality & good price.
8 March 2025
Reply from KES Lighting & Home
Thanks for taking the time to review, Lynda!
Dreadful customer service
Dreadful customer service, just interested in taking your money. Wasted enough of my time this week trying to deal with them - check out google reviews which seem a lot more realistic than those on here
19 March 2025
Unprompted review
Reply from KES Lighting & Home
Hi Sal we're sorry to read that you're have had a less than ideal experience, but we can assure you that we are not 'just interested in taking your money' We would not have been able to have been in business for over 40 years if that was the case. However, unfortunately there are times where things don't go to plan - so we can only apologise for any issues you've experienced.
Regarding the reviews. Trustpilot review requests get sent to every single customer that purchases from us - we would respectfully argue that Trustpilot is a much more accurate reflection of our service than any other platform.
Reply from KES Lighting & Home
Thank you for your 5 stars, Mrs Morillas!
Ordered the light yesterday.
Ordered the light yesterday.. rang to see if they could get it delivered today, and was informed that I'd missed the cut off for delivery the following day, but they would do their best. Arrived first thing this morning. Great customer service.
18 March 2025
Reply from KES Lighting & Home
Thank you Helen!
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