Keystone Property GroupReviews 

23
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

“The worst experience ever—do not recommend this service! I was fully prepared to buy the property, going through all the stress and paperwork required. Then, unexpectedly, the seller decided not... See more

Rated 1 out of 5 stars

Shocking experience with them so far viewing houses at the moment and they've already made a mess of booking a viewing at this property, now they've sent me and about 8 other people to the same h... See more

Rated 5 out of 5 stars

Keystone has a wide variety of products to suit the specialist clients that we see. Have a very good criteria for the more unusual clients we see especially expatriates. We deal with lots of lenders a... See more

Rated 1 out of 5 stars

I have phoned this property agents enquiring about a property for rent. The lady on the phone said she would phone me back tomorrow to ask me some questions. How rude and how not to run a business you... See more

Company details

  1. Association or organisation

Information provided by various external sources

Keystone Property Group provides a unique and exclusive service to both developers and a vast network of national and international property investors alike. By bringing the two together, both are rewarded by services provided in direct correlation to key criteria which each require: development acquisition and development, and exclusive access to developer level returns respectively. Our Team provides access to high-quality property investments created in partnership with world-leading companies. Each opportunity is hand-picked, with high yields and robust investor security as the building blocks.


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2.0

Poor

TrustScore 2 out of 5

23 reviews

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2.0

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(23)

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Rated 1 out of 5 stars

“The worst experience ever!



“The worst experience ever—do not recommend this service! I was fully prepared to buy the property, going through all the stress and paperwork required. Then, unexpectedly, the seller decided not to go through with the sale, which I understood. However, the agency never followed up with me, nor did they make any effort to show me other properties as promised over the phone. Completely unreliable service—zero stars!”

26 September 2024
Unprompted review
Rated 1 out of 5 stars

Good evening to all

Good evening to all . I have never stayed in a worse house in my life, the address is 11 Henley Road IP1 3SE. £843.50 per month and the windows are wooden, not the new ones, all winter the house is frozen. it has old radiators, they don't work, I haven't stayed in a worse house in my life so far and I paid a lot of money that wasn't worth it. flat 5 11 henley road the address guys

24 May 2024
Unprompted review
Rated 1 out of 5 stars

Disgraceful

Shocking experience with them so far

viewing houses at the moment and they've already made a mess of booking a viewing at this property, now they've sent me and about 8 other people to the same house at the same time (all at 5pm, so we can't even call them) AND THERE ARE TENANTS IN SITU THAT HAVEN'T BEEN TOLD

Imagine having a group of this size just show up at your house without warning, ridiculous!

11 March 2024
Unprompted review
Rated 1 out of 5 stars

Not even replied to me

They read my message I sent to them 7 days ago and couldn't even be bothered to reply to me. They've treated me like I'm scum on the bottom of their shoe not worthy of a reply.

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Keystone has a wide variety of products…

Keystone has a wide variety of products to suit the specialist clients that we see. Have a very good criteria for the more unusual clients we see especially expatriates. We deal with lots of lenders and Vicky Pearce our BDM is the best we deal with, always calls back, always double checks when she doesn't know and does visit us in the office. A great BDM.

7 August 2023
Unprompted review
Rated 1 out of 5 stars

I have phoned this property agents…

I have phoned this property agents enquiring about a property for rent. The lady on the phone said she would phone me back tomorrow to ask me some questions. How rude and how not to run a business you've just lost a potential renter

15 March 2023
Unprompted review
Rated 5 out of 5 stars

Well organised

Well organised , helpful staff when you call and on the ball with everything would defiantly sell a property through them

19 January 2023
Unprompted review
Rated 5 out of 5 stars

Keystone's Excellent and Consistent Results

Keystone has delivered precisely "what it says on the tin"
In the beginning, I "dipped my toe in the water" and entrusted Keystone with £20,000 and they returned the capital and interest according to the terms I signed.
Over several years I have invested 7 x £50,000 with Keystone. At the end of each contract I received my capital and the agreed interest.
On the couple of occasions when the investment over ran the agreed time frame (the contracts allowed for this), as per the terms of my contract, the interest rate was given a most agreeable uplift.
At all stages of setting up all my contracts and during the various contract periods, Keystone were very helpful and informative.
I thoroughly recommend Keystone as an investment platform.
Major Adam Woodward

24 August 2021
Unprompted review
Rated 4 out of 5 stars

Well Done

The past year has been tough but Keystone and the staff have delivered, which is rare so thank you everyone. No nonsense help and friendly. Most importantly the property investment delivers each month.

24 August 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Keystone

As an investor with Keystone for over 5 years, I have been very happy with the investments they have offered me and the level of service and professionalism from them. They are always available if I need to speak to them and I would highly recommend them as they have delivered, on time, a number of projects with great returns

8 July 2020
Unprompted review
Rated 5 out of 5 stars

Ever since I started using The Keystone…

Ever since I started using The Keystone Property Group my mind has been put at rest as when One invests their families life savings it something that can be only done once as if it goes T#Ts up all one has worked for in Their life has Gone, with Keystone this has never being the case, from Desmond to Chelsea with Jason & Wes in the middle I have being looked after all the way, Jason is my investment adviser and I would say His advise is worth listening to, Why ? because from the beginning of the investment through to its maturity Jason is Transparent, He explains what the investment will achieve, during the term he stays in touch giving updates, when the term is due he calls again and informs you that the interest/Capital payback date is underway and will be transferred into the nominated bank account on the contract date, "this always occurs", so Keystone Property Group, should you use them? I'm not one to advise but would say YES 100%.

14 November 2019
Unprompted review
Rated 5 out of 5 stars

Very Pleased! Fantastic Staff!

Keystone Property Group Client for almost two years, and so far very satisfied with the higher than average investment returns and Keystone administrative staff and Consultant Luke Smith, who has been very attentive and supportive this year. My investments have resulted in very good returns, and expect Keystone to continue to grow and provide excellent service to its clients.

12 November 2019
Unprompted review
Rated 5 out of 5 stars

Experience and observations over an Eighteen months dealing

For the last Eighteen Months, I was extremely lucky to encounter and be assured by a great and helpful Mr. Vincent Rick.
He kept me informed from time to time and task was successfully completed.
I had to state my real appreciations and to show my complete trust endeavoured on another investment. Many thanks.

10 September 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

I cannot speak highly enough of Keystone. My account manager Vincent Ricks is excellent. Knowledgeable, personable and not pushy in any way. He just gives you all the information you need to make a quick decision. I have invested on 3 occasions and the returns have been honoured and payments made on time. Would not hesitate to recommend this company!

1 September 2019
Unprompted review
Rated 5 out of 5 stars

Keystone Property Group - great opportunities, great returns

I have been an investor with the Keystone Property Group for just over a year. To simply say that I have been impressed would be an understatement. From my initial contact with the organisation I have never been hard sold anything - what I have been is enlightened and provided with the opportunity to invest. Leigh Hyldon has been outstanding : his infectious enthusiasm for the Group's performance balanced with a degree of cautious realism based on his many years in the investment business has undoubtedly provided me with the confidence to invest in and subsequently enjoy the magnificent returns from the Keystone Property Group - 18% on my initial investment.
Regular updates via comprehensive news letters keep me informed regarding both existing projects and new investment opportunities.
Communication at all levels is absolutely first class and I have always felt valued as an individual and an investor. Consequently I trust this Group with my money and to date I have had no reason to doubt them.
Their administration systems are excellent. Whist I recognise there is a team, I have to say Chelsea Sadler further inspires confidence in this area - all queries are answered very swiftly and comprehensively, in my experience on a same day basis,
I summary I am very grateful for the insight which has provided me with the confidence and trust to invest and enjoy the financial rewards from the Keystone Property Group. I look forward to additional investments in the future.

22 August 2019
Unprompted review

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