I ordered items and their courier lost them twice. Although Kickers were amazing at handling it, I ended up not getting my original order. Something needs to be done with your choice in courier.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service fast delivery but shoes came up too small (usual size ordered) so had to return which was an easy process. Will order the next size up as soon as I get my refund.
Company replied
Easy, straightforward ordering and returns process. Fast delivery. Unfortunately I had to return as the shoes were too big but they were well packaged and perfect quality. All parts of the process wo... See more
Company replied
The shoes are brilliant, they just didnt fit. However the returns polocy didnt allow me to switch for the correct size? Unless i missed something!
Company replied
Company details
- #164 of 214 best companies in Shoe shop
- #72 of 82 best companies in Children's clothes shop
Contact info
United Kingdom
- www.kickers.co.uk
4.0
Great
6k reviews
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The shoes are excellent quality
The shoes are excellent quality - well made and also using proper materials, exactly as advertised. They arrived promptly and don’t use plastic packaging. As I live rurally the returns is very easy to manage as I had to buy two different sizes for my son to try at home and return the shoes that didn’t fit. Really pleased with our shoes, comfort, quality and service.
5 May 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I had these back in the 80’s a lovely…
I had these back in the 80’s a lovely red and loved them found they were still available so treated myself again to a navy pair this time.
As soon as I put them on the fit and comfort were really worth the price. Might look to another colour soon
5 May 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Absolutely love my kickers there old…
Absolutely love my kickers there old school like when I was a teenager. There so comfy too. Was delivered quickly after purchase. Was delivered on time and no damage. Kickers had put extra packaging protecting my new kicks! Easy to purchase and I did so through Klarna which is amazing as I wouldn't have been able to buy them outright.
5 May 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Fabulous quality and second to none…
Fabulous quality and second to none delivery of my two ideas, (they are the next day) !
24 April 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Great quality
Great quality. They look and feel exactly like leather without the cruelty. Very comfortable too.
24 April 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
very nice i really love it
23 April 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Order came quickly enough and it was…
Order came quickly enough and it was free delivery. Had to return order as shoes were bit more chunkier than they looked online. 2 weeks later I am still waiting for money to be refunded
I want to apologise for this as I have just realised that my money was refunded on 1st May.
21 April 2026
Reply from Kickers
Hello Annette,
We appreciate your feedback and are sorry the shoes were not as expected. We're also sorry for the refund delay, but glad to hear it was resolved on May 1st. We value your patience.
Kind regards,
Liam
Good quality and good delivery
22 April 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Your service was expectional
Your service was expectional. From responding to concern to giving updates. Enjoyed my service
21 April 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great shoes at an affordable price
Great shoes, affordable speedy delivery and not overly expensive either
20 April 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Shoe size
The sizing of your shoes is vastly out of sync with the rest of the planet.
This is the second pair I have had to send back and due to the wildly oversized shoes, I have no way of knowing how to get a pair to fit.
If there are any outlets near Poole, please let me know so I can physically try a pair on that fit?
29 April 2026
Reply from Kickers
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem, I tried to call but unfortunately you were unavailable. I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Delighted with Kick Lo adult shoes
I have had Kickers before, as a teenager, and remember them as sturdy, stylish ankle boots. I needed a pair of shoes for a lot of town walking and immediately thought of Kickers. I bought a beautiful, comfortable pair of Kick Lo adult shoes. The fit is perfect, even with thick walking socks. The choice on the website was extensive, reasonable price for the quality and they arrived within 3 days of my ordering. I am delighted :)
27 April 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reasonable prices and quick delivery
The website was easy to use, had certain sizes in stock which most others didnt, the prices was unbelievable and delivery was quick and information was updated from when I made purchase to delivery, I would highly recommend
28 April 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The shoes came in two different sizes
27 April 2026
Reply from Kickers
Hi,
I'm sorry to hear that you received different sized products in your order.
Taking a quick look at your account, I can see that a return has since been arranged and your return will be refunded once received.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind Regards,
Stephen
Lovely mules but heavy
Quick delivery. Mules are lovely but so heavy. Feels like I’m wearing big boots
17 April 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
👍👍👍👍👍Super
27 April 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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