Kids Pass Reviews 

11,884
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,028 reviews, reviewers had a great experience with this company. Customers frequently share how much money they save on family activities like theme parks, zoos, and cinema trips, often describing the membership as fantastic value for money. People also find the digital platform very straightforward to navigate when searching for online voucher codes and planning fun family days out. However, some customers also noted that certain discount codes can be quite tricky to redeem correctly on external merchant websites. A few reviewers mentioned that booking tickets directly can sometimes work out cheaper or cause unexpected stress and frustration during the redemption process.

What people talk about most

Discount

People report positive experiences with discount offers, highlighting quick and easy booking processes for... See more

Price

Reviewers mention ambiguous feedback about price, with opinions heavily divided on potential savings. While... See more

Value for money

Customers had positive experiences with value_for_money, noting that the subscription is well worth the cost... See more

User experience

Consumers find user experience to be very positive, highlighting that the website and app are easy to... See more

Website

Customers consistently note ambiguous experiences with website navigation and booking. Many people praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Discounted price good but no reciept/ evidence of credit card transaction. Not very easy to find correct cinema and gain QR code for cinema tickets.

Rated 4 out of 5 stars

Brilliant pass different discounts for certain places great to save a few pounds in the school holidays all your losing is £1 if you don’t use it.

Rated 5 out of 5 stars

Kids Pass is a great app for families. It offers excellent discounts on activities, and I’ve used it for aquarium and cinema tickets with really good deals. Highly recommended

Rated 5 out of 5 stars

I download this app on a trial offer for £1 as i take a week off work the first week of August to look after my grandson. It has great offers like buy one adult ticket and child goes free and 30% off... See more


Company details

  1. Travel & Vacation

Written by the company

A discount pass designed exclusively for families. Nationwide offers including 40% off cinema (7 days a week), holidays, theme parks, restaurants and much more!


Contact info

4.1

Great

TrustScore 4 out of 5

12k reviews

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4.1

All reviews

(11,884)

1,036 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use the site and also very easy…

Easy to use the site and also very easy to apply your discount onto the chosen location such as cinema for example. I love this and think this is such a great app. Saves so much money expecially for me with multiple children too. I love how easy it all is.

5 August 2026
Rated 5 out of 5 stars

Yorkshire Wildlife Park

Booked for myself and my grandson to go to Yorkshire Wildlife Park. Saved over £15 on the booking using Kids Pass, very happy!

You have to book the day before, then go on the official website and book tickets copying the code sent by email and it takes off the ticket price.

6 August 2026
Rated 1 out of 5 stars

False advertising

Can’t manage my account or cancel my pass. Advertisement for Blackpool zoo signed up and clicked the link to see it’s expired now….

7 August 2026
Unprompted review
Kids Pass logo

Reply from Kids Pass

Good afternoon,

Thank you for getting in touch and sharing your concerns.

We can confirm there is currently an active discount running for Blackpool Zoo.

To prevent any future charges, members need to cancel their subscription, which can be done easily at any time through the “My Account” section on our website. Once a cancellation is completed, we always provide a confirmation email along with a reference number to confirm it’s been successfully processed.

If you have any further questions or need more help with your account, our team is here and happy to assist. Please email us on hello@kidspass.co.uk

Kind regards,
The Kids Pass Team

Rated 3 out of 5 stars

The app is very glitchy

The app is very glitchy, often lagging, not showing results when searched, and struggling to load. The service itself is great but the app often prevents me from using it as it's so annoying and not very user friendly.

4 August 2026
Rated 1 out of 5 stars

The cinema voucher codes didn't work…

The cinema voucher codes didn't work when I went to use them and instead was charged again and now I am stuck with voucher that I have paid for that won't be refunded.

4 August 2026
Kids Pass logo

Reply from Kids Pass

Good afternoon,

Thank you for your feedback, and we're sorry to hear you experienced issues using your Kids Pass cinema codes with Reel Cinema.

We have checked the codes on our side and can confirm they are currently working correctly. We would be happy to provide step-by-step instructions to help you complete the booking successfully next time.

Alternatively, if you continue to experience any issues, please contact us before making your booking and we can assist with processing the booking for you directly.

We appreciate your patience and hope to help you enjoy your next cinema visit without any problems.

Kind regards,
The Kids Pass Team

Rated 5 out of 5 stars

Cinema

App is great saved more than half price at cinema,but tricky booking tickets but sorted it in the end,will be easier next time now I know what I was doing wrong

6 August 2026

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