KidStart Reviews 

243
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

KidStart is a great way to put some money aside for your child, without it coming out of your own pocket, by simply clicking via their platform. Its so easy to do and the one time in 18 years I needed... See more

Company replied

Rated 5 out of 5 stars

I got kidstart when I had my daughter in 2013. I can understand why people go towards topcashback and quidco or some other sites. They usually have a higher rate. Put simply a higher rate means... See more

Company replied

Rated 5 out of 5 stars

Kidstart really is amazing! We have been collecting earnings on our online spending for the last 10 years and we have made a good chunk back, which goes into the kids savings accounts. There’s no... See more

Company replied

Rated 5 out of 5 stars

So easy to use and my kids benefit from me buying their clothes and toys (oh and a few tiny wheeny bits for me too LOL)- it’s win win! Simply link their bank accounts and the money is transferred aut... See more

Company replied

Company details

  1. Cashback provider

Written by the company

You and your family can earn money back for your little one's future from over 2,000 top retailers. KidStart is free to join and the money you collect will be used to top up your child's savings account. Our mission is to help parents do the best for their kids with a little help along the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

243 reviews

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4.6

All reviews

(243)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

I frequently use it

I frequently use it, I’ve found the cashback doesn’t take too long to be cleared and funds are transferred automatically when they reach a certain value which is a really good feature. I use this and topcashback so I check which has the best offer and use accordingly. Topcashback takes forever to clear funds!

11 January 2023
Unprompted review
KidStart logo

Reply from KidStart

Thank you for using KidStart to help you save for your kids and for this review Charlotte. Great to hear that you're receiving your savings from us swiftly!

Rated 5 out of 5 stars

Hassle-free way to save for your kids

I’ve been using this for years, doing a lot of my online shopping through the portal. As long as you remember that some rates of cashback listed are for new users, not established ones, there shouldn’t be any problems. My daughter’s Child Trust Fund was changed to a Junior ISA when the government closed its savings scheme after a few years - the transfer was seamless and I still get a pretty good amount of cashback each year, even though I only use a fraction of the retailers on the site. I also like that you can link other family members’ cards to your child if they want to help out - it’s a really painless way to be able to add to your child’s savings.

11 January 2023
Unprompted review
KidStart logo

Reply from KidStart

Thank you for using KidStart to help you save for your daughter for so many years, Becky. We appreciate you taking time to leave this review.

Rated 4 out of 5 stars

Always so grateful that I'm able to…

Always so grateful that I'm able to save money for my boys from my regular shopping. Kidstart is so easy to use.

11 January 2023
Unprompted review
KidStart logo

Reply from KidStart

Great to hear you think KidStart is an easy way to save for your boys, Fran! Thank you for this review.

Rated 5 out of 5 stars

Very easy to use

Very easy to use.
Good cash back on lots of different things. Have always used this for my children

11 January 2023
Unprompted review
KidStart logo

Reply from KidStart

Thank you for your review and for using KidStart to help you save for your children!

Rated 5 out of 5 stars

Great little way to save

Great little way to save, without even having to do anything! Just shop through the app…easy! The savings soon add up!

11 January 2023
Unprompted review
KidStart logo

Reply from KidStart

Thank you for your review and for using KidStart to help you save for your children, Lyndsay!

Rated 5 out of 5 stars

I love kidstart

I love kidstart, it easy and simple to use. It divides the saving for both of my children.

11 January 2023
Unprompted review
KidStart logo

Reply from KidStart

Thank you for your review and for using KidStart to help you save for your children!

Rated 4 out of 5 stars

Great but could be even better

I love the idea behind KidStart and indeed it earns my children a little money. I didn’t give it 5 star as it could be better embedded on the shopping platform, I often realised in retrospect I could have earned cashback but didn’t use the correct link. It works beautifully with Octopus my energy provider for example as it works automatically!

11 January 2023
Unprompted review
KidStart logo

Reply from KidStart

Thank you for your review, Nefer. Great to hear that you're using KidStart to earn savings back on your energy bills from Octopus, this is one of our special retail partnerships! We recommend installing the Savings Prompt to your desktop from the KidStart website that will remind you when you're on a retailer website that you can earn savings with.

Rated 5 out of 5 stars

I love using the KidStart app

I love using the KidStart app to gain money for nothing. The funds do take time to come through but this is fine as they go into my child’s saving account that she won’t access for a few years. I like the emails that tell you about the specific offers now and again. I’m just annoyed with myself when I forget to check and use the service when I am shopping online. The app would be even better If this could be used when shopping in actual stores, as the feature allows but no stores are in this section of the app.

6 January 2023
Unprompted review
KidStart logo

Reply from KidStart

Hi Mrs Macpherson, thank you for this review and for using KidStart! If you shop on a desktop we recommend downloading the Savings Prompt to help remind you when you're on a website where KidStart Savings are available.

Rated 1 out of 5 stars

I am trying everything to login to my account

I am trying everything to login to both my account kidstart and beanstalk.i put forgot my password and sent me a temporary password which I put in and not accepting my email and same email they use to sent me a new password and advert. On beanstalk my account was locked and ask me to contact them. Have been sending an email since yesterday nothing. No response and no phone number to contact them now.

3 January 2023
Unprompted review
KidStart logo

Reply from KidStart

Hi Michael, thank you for being a KidStart and Beanstalk member. I'm sorry to hear about the issues you're having with logging in to your account. This has been flagged to our support team who will respond to your email. We aim to reply to all customer queries as quickly as possible, usually within one working day during our working hours of 9am - 5.30pm. Sorry this wasn't responded to sooner.

Rated 1 out of 5 stars

Appalling customer service

Very disappointed in the operation of this site. I originally joined in 2018 and, as far as I was aware, everything went well, receiving regular statements. Earlier this year I discovered that they had made some "amendments" to their operation in late 2020 but neglected to inform me and therefore all my subsequent "click-throughs" went directly into the ether and I was completely unaware. Having spent hours, collating and resubmitting my most recent purchases for approval, because of course, anything older than six months doesn't count (!), I've been dismissed with "we have no tracking issues with this supplier". That's it! I'm off to another cashback site now. My one star applies to the first two years - subsequently I wouldn't have given them any stars!

5 December 2022
Unprompted review
KidStart logo

Reply from KidStart

Hi Angela, I'm really sorry to hear about the issues with tracking and service you've received on KidStart. We pride ourselves on our customer service and resolving issues for our members quickly, so I'm disappointed to see that you've not had that high level of service we expect. I will share your feedback with the team so we can look into what has happened and someone will reach out to you via email. Thanks, Jade

Rated 5 out of 5 stars

Great way of saving for the kids and their school

I've been using Kidstart for approx 10 years. I've found its a brilliant way to save for my kids and their school with little effort. The grandparents are also linked up, however they do forget to use it quite often. Every £1 helps and it soon added up to £££s. I do always make sure I click through the link and then do not leave that page otherwise you risk not getting the % back. It does sometimes take a month or so for the retailer to confirm and to get it in the kiddybank, however we just forget it's racking up and enjoy the surprise every so often when the kids get it in their actual bank accounts. The retail offers do change, so we are in the habit of checking on Kidstart before we buy. Alternatively, download their plugin for automatic reminder.

22 September 2022
Unprompted review
KidStart logo

Reply from KidStart

Thank you for this great review and for using KidStart to help you save for your kids for so many years!

Rated 1 out of 5 stars

I don't recommend, I didn't receive the funds advertised.

I used kidstart to buy a new tv and sound bar as their website showed me that I would get 4% back, after the transaction tracked, it only showed 3%, I had to contact them and their customer service was adamant everything was correct, after I showed them my screenshots of their website when I place the offer, the issue had to be raised with their HQ. ultimately they did honour their 4% but deducted 20% for VAT which at no point was advertised or made me aware on their website. I still had to wait 7 months to receive that money. unhappy with the service

7 September 2022
Unprompted review
KidStart logo

Reply from KidStart

Hi Manu, I’m really sorry to hear about the negative experience you had with us regarding this transaction and we can understand your frustration. We work hard to give our members the best service possible and to make sure they receive the correct amount of savings as quickly as we can from the retailers we partner with. I’m sorry to hear that this wasn’t your experience and I will feed this back to the team. Regarding the savings not including the VAT, this is something that is specific to individual retailers and is included in the T&Cs at the bottom of each retailer page.

Rated 1 out of 5 stars

Really slow returns

Really slow returns.

Have been waiting over 9months for funds to clear and have not made no progress even offer chasing up via email with customer services.
Wish I hadn’t wasted some much time and years with KidStart. I have been with another cashback service and have made over £100 in less than one year which had also cleared.

16 August 2022
Unprompted review
KidStart logo

Reply from KidStart

Hi Shakira, I'm so sorry for the issues you've been having with the delayed purchases and the fact the issue hasn't been resolved by us. We've found your emails to our support team and we will pick this up immediately and get back to you with a resolution. Unfortunately retailers can vary on how quickly they pay their savings and we do always try to make sure this is done quickly, so our members don't have to wait a long time for them.

Rated 5 out of 5 stars

Handy little service to earn cashback…

Handy little service to earn cashback on purchases.

Managed to build up some savings for my son using this, on purchases I was planning to make anyway. Every little helps 😊

Great customer service too.

Would recommend 👍

25 July 2022
Unprompted review
KidStart logo

Reply from KidStart

Hi Jodie, thank you for your brilliant review! It's lovely to hear that we're helping you save for your son.

Rated 4 out of 5 stars

Unreliable tracking for Sainsbury's Groceres

It works for me for most offers but (for months now), never for Sainsbury's. They sort it out quick enough when I chase them up but it involves filling in the form for each missing transaction and despite their advice, I just can't seem to get it to track automatically. So watch out!

9 July 2022
Unprompted review
KidStart logo

Reply from KidStart

Hi Matt, thanks for leaving a review and sorry to hear about the issue you are having with Sainsbury's transactions tracking. We have raised this with the team at Sainsbury's and they are looking into it. It does not appear to be affecting all users so its a bit tricky to get to the bottom of this. Rest assured we will honour any missing Sainsbury's transactions while we sort this out with the retailer.

Rated 5 out of 5 stars

Excellent

Excellent. My query was handled very quickly and was very helpful.

30 March 2022
Unprompted review
KidStart logo

Reply from KidStart

Hi Jan, thank you for your review and for using KidStart! It's great to hear that your query was handled with quickly.

Rated 5 out of 5 stars

Great service

Great idea, easy to use when you ready the instructions properly. Obviously not all retailers are listed but a wide variety, I can always find someone my favourite. Good feeling to save money for my son, it's not a fortune but as he is a baby it's a good start. I just open his saving account too and linked it to my kiddybank awaiting for the first transfer. Really happy about that

13 December 2021
Unprompted review
KidStart logo

Reply from KidStart

Thank you for this great review and for using KidStart to help you save for your son!

Rated 5 out of 5 stars

Great idea

Great idea - works really well as long as you read the Ts and Cs which vary for each retailer. Great customer support.

10 November 2021
Unprompted review
KidStart logo

Reply from KidStart

Hi Helen, thank you for this great review and for using KidStart!

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