Kidstoylover Reviews 

70
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers had a great experience with this company. Customers frequently commend the high quality of the products and the excellent service provided. Many people highlight the fast and efficient delivery, with items often arriving quickly and well-packaged. Reviewers also appreciate the helpful and responsive customer service, noting prompt answers to questions and effective support. However, some customers also noted significant issues with faulty or damaged products upon arrival. These reviewers reported difficulties in getting resolutions, experiencing delays, incorrect information, and a lack of communication from customer service regarding replacements or repairs.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the durability and sturdiness of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and quick delivery... See more

Service

Customers had positive experiences with service, often highlighting the quick delivery and helpfulness of the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the durability and sturdiness of the RC... See more

Customer service

Clients share ambiguous opinions on customer service, with many expressing satisfaction and praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good website for toys. They send product as described in good quality. Ships from Australia or China via Post. Quick response for any questions or doubts about products in their website. Also Lot... See more

Company replied

Rated 5 out of 5 stars

A great company to deal with. Very competative prices and always same day despatch and always arrived in UK only a few days after posting from Australia.

Company replied

Rated 5 out of 5 stars

Thank you so much to all the customer service and support from this awesome team... So friendly and fast service.. Answer questions so quickly and the product they provided is awesome..I just need t... See more

Company replied

Rated 5 out of 5 stars

Super Quick delivery and like my first hele packaged realy well.The company has answered any questions i had prompt and accurately replied.Great products and good service is what we all like from the... See more

Company replied


Company details

  1. Hobby shop
  2. Childrens Toy Store

Written by the company

Visit us and buy a huge variety of Handmade Toys, Puzzles, and much more. There are a lot of fun toys here as gifts for kids.


Contact info

4.1

Great

TrustScore 4 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(70)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Updated review on package

Updating from a prior review, I received my RC plane, and found out that the failure to deliver was entirely my fault. This company did everything they could to assist me in receiving the plane as soon as I did. Certainly 5 stars now

4 April 2026
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Thank you so much for updating your review, Fred. We’re really glad the plane arrived safely, and we appreciate your patience and kind words. Enjoy flying!

Rated 1 out of 5 stars

Don't buy the H650 Raptor…

Updated Review – Still No Resolution (6 April)

I originally left a review on 22 March regarding a faulty product. The seller responded saying the issue had been rectified and that replacement parts had been sent.

It is now 6 April, and I still have no working product and no clear resolution. This is completely unacceptable.

This was a purchase my son saved up for over a long period of time, and he was especially looking forward to using it during the school holidays. Instead, he has been left disappointed with a product that failed after just two days and still cannot be used.

For clarity, the issue was not caused by user error or a crash (despite what the seller has suggested). The aircraft was flying normally when the servo controlling the elevator failed mid-flight, causing erratic behaviour. The servo now spins continuously and is clearly faulty.

The product in question:
H650 Raptor Water Land Air Fixed Wing Foam Waterproof Aircraft

While the product may work for some, our experience suggests poor reliability and very poor after-sales support.

I would have expected a replacement to be sent promptly, with proper tracking and communication. Instead, we’ve had delays, incorrect information, and no real outcome.

Unfortunately, based on this experience, I cannot recommend this product or this company.

22 March 2026
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Hi Scott, thank you for your feedback.

We are sorry to hear that you were disappointed with your experience. After receiving your message, we opened a support ticket right away and continued following up on the issue based on the video you provided.

According to the video inspection, the problem was identified as a damaged elevator servo. Normally, damage caused during use is not covered under warranty. However, in line with our customer-first service principle, we still arranged a free replacement servo for you as soon as possible.

We always try our best to support our customers and provide a practical solution whenever possible. We are sorry again for the inconvenience caused and appreciate your understanding.

Rated 5 out of 5 stars

Great products

Great products, great prices & swift delivery.. Could not ask for more, thankyou. 🙏

24 March 2026
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Thank you so much for your kind review! We really appreciate your support and are so glad to hear you’re happy with the products, prices, and delivery. Enjoy, and we look forward to serving you again! 😊

Rated 1 out of 5 stars

Poor customer service

I’m have tried repeatedly to get in contact with Kidstoylover about the P40 Warbird RC we purchased which was faulty and I have had no response in over 10 days.

ETA: Thank you Kidstoylover for your reply. I have emailed you today.

12 February 2026
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Hi Michelle, thank you for your feedback — and we’re really sorry for the delay.

We’ve searched our system using your name “Michelle Driscoll” but couldn’t find a matching order record. To help us locate your purchase and resolve the faulty P40 Warbird RC issue as quickly as possible, could you please email us at info@kidstoylover.com
with:

The email address used at checkout

Your order number

A short video showing the issue (this helps our team diagnose it faster)

Once we receive these details, we’ll handle it as a priority and get back to you right away.

Rated 1 out of 5 stars

Please be careful when buying from kids toy lover

Please be careful when buying from here. We purchased a plane from then which cost over £100 I received item and it is faulty and don’t work. I contacted them and they are saying I could send back to be checked I then asked them to send me a pre paid postage to send back n they have said no I would have to pay myself which would cost have the price of plane to Australia. No one in their right mind would pay this. It’s not my place to be paying this for an item yous have sent me which is of no use. This has been going on from December now disgusting way to treat a customer and ruin a Christmas present.. I will be warning others about this and sharing on all social media’s

6 December 2025
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Thanks for your feedback, Heathe.

Per our after-sales policy, when a product has an issue we first ask the customer to share a short video showing the problem. This helps us identify the cause quickly and provide the correct fix or replacement parts without delay.

We have been in contact with you and repeatedly requested a video so we could resolve this for you as soon as possible, but we have not received one. Without any evidence of the fault, we’re unable to diagnose the issue remotely.

At this stage, the only option we can offer is to return the item to us for inspection. Once we receive the product back, we will issue a refund.

If you would still like the fastest solution without returning it, please send us a short video and we’ll prioritize your case immediately.

Rated 5 out of 5 stars

Awesome customer service and super quick delivery

Thank you so much to all the customer service and support from this awesome team...
So friendly and fast service..
Answer questions so quickly and the product they provided is awesome..I just need to get better at Flying Rc Planes..and watch out for trees...Will definitely be coming back for more Rc products 😃

14 January 2026
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Hi Russ, thank you so much for your amazing review! 😊
We’re really happy to hear you loved our friendly support and fast delivery. If you ever need any tips for flying RC planes (and avoiding trees 😄), just message us anytime.
Can’t wait to welcome you back for more RC fun!

Rated 1 out of 5 stars

Go go bird speaks Chinese only…

I recently purchased a go go bird eagle. What ever it is saying when I fly it I don't understand because it is all in Chinese. Well one of the things it was saying must have been your battery is low return to base ,because it went down and I almost lost it. I contacted them numerous times and never received and answer
I just want one that speaks English so I can understand what they are saying and avoid losing bird

16 December 2025
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Hi Billy, sorry for the late reply—our response time was a bit slower over the Christmas period.

You’re absolutely right to flag this. The current version of this Go Go Bird only has Chinese voice prompts, and we’re truly sorry for the confusion and inconvenience this caused.

We’ve sold quite a few of these in the US market, and this is the first time we’ve received feedback like this—thank you for letting us know. We’ve already shared your comments with our team and will push for an English voice / language option going forward.

Thanks again for your feedback, and we’re sorry for the trouble.

Rated 5 out of 5 stars

Great product and speedy delivery

7 days from order in UK parcel arrived from Australia. well packed with plenty of padding and was exactly what i had ordered.
Never used this company before but if this is anything to go by, I wouldn't hesitate to use them again.
In my opinion, you can't go wrong. great products at great prices with quick delivery. What more do you want???

11 December 2025
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Thank you so much for your kind review, Karen! 😊
We’re really happy to hear your order arrived quickly, well packed and just as expected. It means a lot that you’d choose us again.

If you ever need any help or have questions about our products, we’re always here. Enjoy your new RC gear! ✈️🚤

Rated 5 out of 5 stars

Friendly and efficient service.

A great company to deal with. Very competative prices and always same day despatch and always arrived in UK only a few days after posting from Australia.

21 November 2025
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Thank you very much, Roger! 😊
We really appreciate you taking the time to leave this review. I’m glad to hear you’re happy with our prices, service and the delivery time from Australia to the UK.

If you ever need anything or have any questions about our products, please feel free to contact us anytime. 💛✈️

Rated 5 out of 5 stars

Very good website for toys

Very good website for toys. They send product as described in good quality. Ships from Australia or China via Post. Quick response for any questions or doubts about products in their website. Also Lot of spare parts for Toys available.

20 November 2025
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Thank you so much for your kind review, Vivek! 🙏
We’re really glad to hear that you’re happy with the quality of the toys, the shipping from our Australia and China warehouses, and our customer service. We work hard to answer questions quickly and to keep a good range of spare parts available, so it means a lot to know this has been helpful for you.
Thanks again for your support and for choosing Kidstoylover! 💛✈️🧸

Rated 5 out of 5 stars

Amazing Jetranger model

Amazing Jetranger model. Easy to fly. Robust. Great Company, resolved tiny issue so well. 10/10

18 November 2025
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Hi Andrew,

Thank you so much for the amazing review and for flying the Jetranger with us! 😊
We’re really happy to hear it’s easy to fly, nice and robust, and that our team could sort out the tiny issue quickly for you.

If you ever need any tips, spare parts or help in the future, just let us know.
Happy flying and thanks again for your support! ✈️💚

Rated 5 out of 5 stars

Extremely durable, great flying plane

Extremely durable and great flying plane, MF A84 army green #24. The camera is extremely clear with real time footage and very easy to set up. The build on this plane is all screws, no glue unless you want to put a little bit on the bombs. We had no issues with them falling out without being glued. I am shocked at how durable this plane is. My son nose dived it and to my surprise, the nose cone and propeller were only scraped up a bit and did not break. He hit the ground so hard that a rock was wedged between the cowl and motor. Popped it out and took off flying again. I slowed the plane down at one point that any other plane would have fell out of the sky. Not this one. My son absolutely loves the inverted fly button. It has the other aerobatic buttons to flip and roll to but he’s good enough to do those. Not so much on inverted flight yet lol:) yes, he crashed it doing that to. More scraps that a little paint couldn’t fix:) We’re new to this hobby but getting better every time we go out with the help of this great company, Kidstoylover. I ordered some extra parts to have on hand just in case we break something. The communication through email was exceptional. They really do care and want to insure your satisfaction. They provided a link for me on a piece I couldn’t find on their website plus emailed me asking questions to insure I received the right part. That’s a rarity now a days and I truly appreciate them for doing that. The packaging was also great. We started with the 400mm war birds. Small and effective but we definitely like the 690mm size. Easier to take off, land and see from a distance. We fly mainly at a dry lake bed. The MF A84 army green number 24 is by far the best plane I have to date. I have just received the P51 and I’m sure it will be flying just as good as the other one. Thank you again Kidstoylover for an exceptionally great product and outstanding customer service:)

23 October 2025
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Hi Ray — thank you so much for the fantastic review! We’re thrilled to hear the MF A84 (army green #24) is holding up so well and that your son’s enjoying the inverted flip button. Really appreciate your kind words about our support and parts service. Enjoy the skies with the A84 and the P-51, and feel free to share photos or reach out anytime! — Kidstoylover Team

Rated 1 out of 5 stars

model airplane

Purchased a model airplane. Took a long time to ship as there was a problem with the item during shipping so had to be sent back to the factory. The airplane was then finally delivered 3 weeks later and would not respond to controls. I emailed this company letting them know and they informed me that one of the parts was possibly broken and sent me a replacement part. After installing this part, the airplane would still not respond to controls so I emailed them again saying I am still having trouble with it. They then told me that I had misused the airplane and I would have to pay for any replacement. It has now been about 8 weeks and I still do not have a working airplane. I have been emailing them for the past 2 weeks asking what replacement parts are required but they will not reply to me. This company sells rubbish. I have brought model aircraft of Temu that work better than these and cost 10x less. Do NOT buy from them

22 October 2025
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Hi Logan — I’m sorry for the frustration here.

All of our airplanes are QC-tested before they leave the factory. When you first reported an issue, we sent a replacement part at no cost. Based on the follow-up photos and messages, the battery was connected with reversed polarity, which can permanently damage the electronics. This type of misuse isn’t covered by warranty.

Replacement parts for this model are available on our website. If you’d like, email us at info@kidstoylover.com
with your order number and we’ll point you to the exact parts you need and help you get back in the air quickly. Thank you.

Rated 5 out of 5 stars

Awesome company!

I’ve been buying RC planes from these guys over the past year and they deliver quality products and service. I’ve only had one minor issue with an order that was resolved quickly after I emailed them about it. I will continue to do business with them as long as they keep delivering quality products and customer service!

27 August 2025
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Thank you so much, Wayne! 🌟 We truly appreciate your continued support over the past year. We’re glad to hear you’re happy with our RC planes and service, and it’s great that the small issue you had was resolved quickly. Your trust means a lot to us, and we look forward to bringing you many more quality products and smooth flights ahead. ✈️

— The Kidstoylover Team

Rated 5 out of 5 stars

F4U 500mm Corsar

I recently bought the F4U 500mm Corsair and after we crashed it into a tree and it got water damaged, the support was very helpful and I was able to eventually get a new aircraft when we realised it wasn’t able to be fixed.

The plane is very durable and I have crashed it plenty of times without anything breaking, I will definitely buy from this company again

21 July 2025
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Hi Rhys,

Thank you so much for your wonderful review! We're really glad to hear that our support team could help resolve the issue and get you flying again. It's great to know you're enjoying the F4U 500mm Corsair and finding it durable even after some tough crashes!

We truly appreciate your trust and look forward to serving you again in the future. Happy flying!

Best regards,
The Kidstoylover Team

Rated 5 out of 5 stars

I was a little concerned about the…

I was a little concerned about the legitimacy of the website and the trust scores were iffy, but in the end I received what I ordered, in one piece, with no surprises. And the price was good!
I can't comment on the customer service as I have not needed them. A little bit of a wait for delivery, but I kind of knew that would happen.
I'm happy with my purchase and I'm sure I'll be back for more.

7 July 2025
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Hi Dave,

Thank you so much for your honest and thoughtful review! We completely understand your initial concerns, and we’re really glad to hear that everything arrived safely and as expected. It’s great to know the value met your expectations too.

While there was a bit of a wait, we appreciate your patience and understanding. We hope next time we can impress you even more with a faster delivery!

Looking forward to serving you again soon — thanks for giving us a chance!

Best regards,
The KidsToyLover Team

Rated 5 out of 5 stars

Awesome service

Awesome service. positive feedback always. i won't go anywhere else

4 July 2025
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Thank you so much, John! We're truly grateful for your kind words and continued support. It means the world to us to know you wouldn’t go anywhere else — we’ll keep doing our best to exceed your expectations! 🙌

Rated 5 out of 5 stars

The service and prices are amazing

The service and prices are amazing, well done!

3 July 2025
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Hi Jacques,

Thank you so much for your kind words! We're thrilled to hear that you're happy with our service and prices. Your support truly means a lot to us.

Best regards,
The KidsToyLover Team

Rated 5 out of 5 stars

Great experience

Great communication, amazing back up service!
Have completed two orders now and will definitely buy from these guys again.

26 June 2025
Unprompted review
Kidstoylover logo

Reply from Kidstoylover

Hi Ben,
Thank you so much for your kind words and continued support! We're thrilled to hear you've had a great experience and look forward to serving you again soon. 😊
– The Kidstoylover Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look