Kiffgo - On-Demand Moving and Furniture Delivery Reviews 24

I cant contact driver and customer service. It takes ages to find driver so I sent the email to cancel because I had booked another service. After two second I sent the email, the app said it found me a driver which I no longer needed it.

And now I don't know which method I can reach customer service. ( call- full voicemail, email- no one reply, driver's cell- went to the person who no longer work there)

HORRIBLE experience. They may be good in certain areas but definitely not Hastings. I would never recommend this company to anyone. So a few weeks before our move out date, we actually get an email for another booking letting them know they were cancelling a day before their move. This already had us worried. The day of our booking they messaged the time the van was suppose to be there saying they are stuck at someone else's delivery due to legal issues, and if we are able to reschedule. They were able find someone from somwhere with a truck to 'help' us move. So they arrived, but were told there were no stairs involved with moving and we live on the ground floor. We booked online and we clearly stated 4th floor with no lift. So what they quoted us doubled on the spot. Not only that...THEY BARELY DID ANY OF THE WORK. Our friends were a major help and did 97% of the moving and carrying things up and down, loading and unloading the van. When the mover called the guy who booked them, on the phone stated I was a liar and did give the appropriate details of the move. Absolutely horrendous. Just pay the experts to do the job right.

Excellent service , easy to use and great communication. !!!

I was moving house and had to send 30 boxes from London to South of France. The whole process went very nicely. They are reliable ,flexible and professional . I would definitely recommend Kiffgo to anyone who want to move house. Thanks Kiffgo for your amazing service.

Alan Jaff is amazing driver and hard worker ,I am really satisfied, it is true,it is really unbeatable prices and amazing , I recommended to anyone who want to move out in peace. Thank you Alan

5 Star Service! Highly recommended
Christian was amazing! extremely helpful, efficient and professional. So pleased I found such a wonderful company! These small independent companies are the best! They remember you as a person and not as a enquiry from the website. They are perfect for people like me who need a remover quickly without any hassle.
Keep up the great work and standard!

We chose the moving service.
They changed the driver three times in the app in the weeks leading up to the day we were meant to move.

Then on the morning of our move a guy from Kiffgo started texting me asking me which items I had to move and how many. We had already filled in this info in the app.

When the ‘matched’ driver turned up they said we’d have to share the van with another customer who already had her bags in the van. I wasn’t happy but we had a deadline to keep for moving.

We rang to complain during the journey and they said they would provide a discount so we only had to pay £40 to the driver on top of the £26.20 we had already paid Kiffgo (fair enough). Then another guy rang and started threatening us with debt collectors. Didn’t even have the courtesy to apologise for trying to pass off a ‘moving’ service as a ‘van share’ service. I would not use them again as they are rude, have no customer service and tried to use shock tactics. I’m afraid it doesn’t work on us.

Really happy with George who came today and helped load and move 50 boxes of tiles which needed to be returned to a supplier. Very competitive quote and Berny who booked the job for us was extremely helpful and courteous. Would definitely recommend this company and would use them again.

This is great website and great people's
Good driver and friendly 😉
Thanks kiffgo save moving 🤗 thanks again.jaff

DO NOT USE THIS SHAMBLES OF A COMPANY! Driver damaged my solid oak table as he did not secure any of my items during transit. When it reached the second destination all my items were chucked around the back of the van. I called Kiffgo to report it and they are calling me a liar and refusing to do anything about it. Please please be warned. They probably don’t even have insurance. Absolute joke!

Excellent job, cheap and professional driver company!

Mohammed was very helpful and easy going guy! He came earlier than he suppose to and he made my moving out fun and less stressful. I would defineyely recomend to all my friends!

The best. We had Yassine as our driver and he was very helpful. Excellent service. Availability is superb and the rates are fair. The van is in good quality condition and the driver was well presented professional. Got everything done on time.
Would highly recommend using Kiffgo convenient, quick and efficient.
Customer service was very helpful no long wait on the call or long mulitple options to select. Just very polite, simple and on point.
I am definitely going to keep this app.

Excellent service. Booked for a house move at a very short notice due to am emergency. They are life savers and both driver and helper were very friendly, helpful and kind, absolute stars! Efficient and very good work. Will definitely use again!
Thank you!

Very good guys. not shy with parcels at all. definitely a big 10.
thank you boys

Customer service by Kiffgo was good when I had to call up to ammend details.

The driver was friendly and really helpful.

Obviously the main reason is price, and they are really the best!

A good experience, the driver and his assistant were very professional and competent.

We were very impressed. A good value, punctual and very friendly and helpful service. Our driver was a complete star.

I would highly recommend them. Both of them were amazing. I was feeling so unwell they did everything. No complaints no problems. Very friendly.

This is by far the easiest way to book a man and van. The driver was brilliant and the price was good