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Review summary

Created with AI, based on recent reviews

Looking at 270 reviews, reviewers had a great experience with this company. Customers are very satisfied with their purchases, often praising the quality of the products, noting that items are well-made, use beautiful materials, and arrive in perfect condition, exactly as described. The customer service is consistently highlighted as a strong point, with many people appreciating the team's helpfulness, responsiveness, and professionalism, often resolving issues quickly and efficiently. Reviewers also frequently mention the unique and distinctive style of the clothing, which allows them to express themselves and receive compliments. However, some people were dissatisfied with the delivery service, citing long shipping times or issues with receiving their orders, with a few instances of items not arriving at all or taking several months. Additionally, a small portion of customers also felt that the product quality was not always as advertised, with some items being of cheap quality or not matching the pictures online.

What people talk about most

Product

Customers had positive experiences with product, praising the quality of materials, unique designs, and... See more

Quality

Reviewers highlight positive aspects of quality, with many noting that pieces feel premium, well-made, and... See more

Order

Users describe ambiguous interactions with order, with many reporting significant delays, missing items, or... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the fast, responsive, and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast shipping and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a leather jacket but didn’t know if it was male or female but the customer service was very nice to help me change the size just incase. Now just patiently waiting for the item to ship and for... See more

Rated 4 out of 5 stars

I’m very satisfied with my purchase from Kiikio. The materials are beautiful, well made, and everything arrived in perfect condition, exactly as described. A real strong point is the customer suppo... See more

Rated 4 out of 5 stars

It’s not a scam, and the jacket that I ordered came within a week or more. The customer service is very good and reply’s almost instantly, I’m happy with the jacket that came, but it wouldn’t be too s... See more

Rated 4 out of 5 stars

I ordered my jacket and was sent the wrong thing so obviously I started thinking it was a scam but once I sent them a email and texted them on instagram I got a pretty quick response on both and got e... See more


Company details

  1. Online marketplace

Written by the company

Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at we@kiikio.com.


Contact info

4.1

Great

TrustScore 4 out of 5

378 reviews

5-star
4-star
3-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had a small issue with my order

I had a small issue with my order, and the customer service team was incredible. They responded almost instantly and sorted everything out for me quickly and without any hassle. I'm very impressed with their support!

6 November 2025
Rated 5 out of 5 stars

Good quality

I ve got sum problem whit the shipment but the client support was very good, the shirt hoodie ecc ecc are awsome, raccomanded

6 November 2025
Unprompted review
Rated 5 out of 5 stars

My new t-shirt is fantastic

My new t-shirt is fantastic! The fit is just right, and the material is incredibly breathable and light. I especially love the unique graphic design on the fornt - it really stands out and is super comfortable to wear.

4 November 2025
Rated 5 out of 5 stars

This hoodie fits perfectly

This hoodie fits perfectly! The quality is awesome and the material feels so nice against the skin. It's cozy without being too bulky, which makes it perfectly for layering. A new favorite for sure.

9 October 2025
Rated 4 out of 5 stars

W jacket

Bought the new Deconstructed Layered Distressed Leather Jacket really nice and comfortable runs a bit large so would recommend to size down other than that very nice would recommend to others if you’re into that dark kinda look really cool piece for the collection tbh

18 October 2025
Unprompted review

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