Earlier than expected and estimated delivery to start . The rug is beautiful and I do not need anything under neath . The material is beautiful and perfect for long hallway . My floor is luxory vi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ayfer has been amazing! He answered all of my questions in a timely way and facilitated all aspects of our interaction with great professionalism, care, And efficiency as well as Being knowle... See more
Company replied
Shopping at Kilim Studio on kilim.com is a pleasure from start to finish. The website represents their items very well, the purchase process couldn’t be easier, and the shipping to the US was fast an... See more
Company replied
I have been looking at this one particular rug for a couple of months and finally pulled the trigger and purchased it. Their AR feature on the phone is incredibly helpful. My rug was shipped via FedEx... See more
Company replied
Company details
Information provided by various external sources
Kilim Studio offers the largest selection of authentic vintage rugs, Kilim rugs, patchwork rugs and overdyed vintage Turkish rugs from the source. Custom order a kilim, patchwork or pile rug bespoke to your color, size and pattern requi...
Contact info
2 Main St. , 07660, Ridgefield Park, United States
- 8007472983
- sales1@kilim.com
- www.kilim.com
I'm so pleased
I'm so pleased! I found the site easy to navigate, and loved browsing though the inventory, clicking and considering the options for my space.. It was helpful to use the filters and categories you have on your website, colors, dimensions and pattern style...The information on each rug was easy to find and I took my time considering. The one I selected arrived a few days later and it is just as pictured on the site. I'm delighted and will continue to shop here!
25 February 2025
Reply from Kilim Studio
Thank you so much for your amazing review, Celeste. We are so happy that our services met your expectations and really feel lucky to have you as a client. We appreciate your trust, and we will do our best to continue to give you the kind of service you deserve. We hope you'll enjoy your vintage Turkish hand-knotted rug for many years to come.
Beautiful rug, perfect buying experience
Arrived even better looking than online, the crayons helped so much to know what the colours would be! Shipped very quickly and arrived safe. Loved the little lavender sachet wrapped inside, showed so much care for a quality item. Extremely satisfied!
18 February 2025
Reply from Kilim Studio
Many thanks for your review, Moira. We're delighted to know that you're pleased with our services and hope you'll enjoy your vintage Konya kilim runner for many years to come. Your satisfaction is our top priority, and we're so glad to have met your expectations.
Product arrived quickly and was just as…
Product arrived quickly and was just as advertised. Great rug and price!
18 February 2025
Reply from Kilim Studio
Thank you very much for your review, Rhonda. We are so happy that our services met your expectations. We hope you'll enjoy your vintage Turkish hand-knotted runner for many years. We appreciate your recommendation and look forward to serving you again.
Beautiful
I’m so happy with my rug. It’s even more beautiful in person than it was on the site. And it arrived so quickly. Loved the little sachet of lavender inside the box. Would definitely recommend.
7 January 2025
Reply from Kilim Studio
Many thanks for your review, Hilary. Your recommendation means a lot to us. We're delighted to know that you're pleased with our services and hope you'll enjoy your vintage Afyon kilim rug for many years to come.
Beautiful rugs
Beautiful rugs! Very reasonably priced! Fast shipping! I will definitely be buying again.
17 January 2025
Reply from Kilim Studio
Thank you very much for your review, Tina. We are glad that you are happy with our services. We hope you’ll enjoy your kilim rugs for many years and look forward to serving you again.
We love our new rug
We love our new rug! It is exactly as the website pictured and described. Thank you!
9 January 2025
Reply from Kilim Studio
Thank you very much for your review, Casey. We are so happy that our services met your expectations. We hope you'll enjoy your new Turkish handwoven kilim rug for many years to come and look forward to serving you again.
Third rug purchase - quality and service brilliant
The sales folk at kilim are responsive and really helpful. They give clear responses which make it easier to make a decision on a large purchase.
The shipping time was fast and free unlike many of the larger retailers.
This is my third rug purchase from Kilim and initially I went with a different company - big mistake.
I love my newest rug - it’s exactly as described and the quality is fantastic.
22 January 2025
Reply from Kilim Studio
Thank you for your amazing review, Katie. We feel lucky to have you as a client. We'll do our best to continue to give you the kind of service you deserve. We hope you'll enjoy your rugs for many years to come and look forward to serving you again.
Fantastic quality and fast service
Fantastic quality and fast service! We love our new Kilim rug and would definitely purchase from Kilim again. Extremely pleased with our purchase and overall experience.
9 January 2025
Reply from Kilim Studio
Many thanks for your amazing review, Kelly. We are so happy that our product quality and services met your expectations. We hope you'll enjoy your vintage Turkish hand-knotted rug for many years to come and look forward to serving you again.
Runner rug looked like a drunkerd made…
Runner rug looked like a drunkerd made it . Rug had a kink such that instead of being straight, it had an offset to one side about a third of the way down the length. The three main center patterns were not symmetrical. photos avaialable upon request.
27 December 2024
Reply from Kilim Studio
We’re sorry to hear that you’re not completely satisfied with the vintage tribal runner rug. We carefully inspect each rug before shipping to ensure it meets our quality standards. As a nomadic hand-knotted runner, this rug piece has an improvised design. The asymmetry of the rug motifs was also visible in the photographs on our website. In any case, we have an easy return policy and your satisfaction is our top priority. We will follow up with you via email to address your concerns.
Reply from Kilim Studio
Many thanks for your review. We're delighted to know that you're pleased with your vintage tribal runner rug and hope you'll enjoy it for many years to come. Your satisfaction is our top priority, and we're so glad to have met your expectations.
Reply from Kilim Studio
Thank you so much for your review. We're delighted to know that you're pleased with your vintage tribal kilim runner and the speed of our shipping. We hope you enjoy your runner for many years to come.
Great selection and prices
Great selection and prices, fast delivery, highly recommended.
20 December 2024
Reply from Kilim Studio
Thank you very much for your review, James. We are so happy that our services met your expectations. We hope you'll enjoy your vintage tribal kilim runner for many years to come and look forward to serving you again.
The kilm arrived promptly but had a…
The kilm arrived promptly but had a very bad smell. The orange color was too bright but that was what I had ordered. The smell is still not gone, a bit disappointing. It will probably need to be cleaned and deodorized. It’s so heavy to move on my own so I haven’t done anything
16 December 2024
Reply from Kilim Studio
Thank you again for your order. We’re sorry to hear that you’re not fully satisfied with the vintage runner. We carefully check for any unwanted odors before shipping and arrange for additional professional cleaning if needed. It’s possible that the natural wool scent intensified during transit. Your satisfaction is our top priority, and we will follow up with you via email to address your concerns.
Just what I was looking for
The rug is exactly as pictured, it was well packaged, and a perfect addition in my space. There are so many wonderful options on the website to fit any size that you were looking for. I was concerned I wouldn’t be able to find a runner in the size that I needed and this is perfect.
11 December 2024
Reply from Kilim Studio
Many thanks for your review, Ashley. We are so happy to know that you're pleased with your vintage Malatya kilim rug and our services. We always strive to go above and beyond for our customers, and it's wonderful to hear that we met your expectations.
Great rug and fast delivery Excellent
16 December 2024
Reply from Kilim Studio
Thank you so much for your review! We're delighted to know that you're pleased with your vintage tribal kilim runner and the speed of our delivery. We hope you’ll enjoy your rug for many years to come.
Great, rug just as expected
Easy order and shipping, quality was high as expected, price was fair. Images and description on the website were very detailed and accurate — much appreciated.
11 December 2024
Reply from Kilim Studio
Thank you so much for your review, Christine. We are so happy to know that you're pleased with your vintage tribal runner rug and our services. We hope you enjoy your rug for many years to come and look forward to serving you again.
Stunning rug
Stunning rug, excellent customer service. I mistakenly purchased two instead of one and they immediately refunded me. The rug also came in great condition and didn't have permanent creases like others I have bought online in the past. Would definitely buy again!
3 December 2024
Reply from Kilim Studio
Many thanks for your amazing review, Noora! We are delighted that the rug you purchased and our services met your expectations. We appreciate your trust and hope you’ll enjoy your vintage Turkish hand-knotted rug for many years. Please let us know whenever we can help you with.
A user friendly site with all the…
A user friendly site with all the pertinent information needed to shop for a rug. Reasonable prices. Fast shipping and packaged well. Beautiful rug! Exactly what I expected from the description and online pictures. Happy customer!
4 December 2024
Reply from Kilim Studio
Many thanks for your review, Nancy. Your satisfaction is our top priority, and we are so happy that all our services met your expectations. We hope you'll enjoy your vintage Manisa kilim rug for many years to come and look forward to serving you again.
Wonderful rug! Wonderful experience!
Wonderful selection clearly and honestly presented on a terrific website that is easy to navigate. Purchasing was very straightforward and communication/tracking was perfect from start to finish. We love our rug!!!
29 November 2024
Reply from Kilim Studio
Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our website and services. Your recommendation means a lot to us. We hope you enjoy your vintage Turkish kilim rug for many years to come and look forward to serving you again.
Great pictures on the sight- everything…
Great pictures on the sight- everything I've ordered arrives exactly as represented, plus very quickly for the distance it has to travel!
27 November 2024
Reply from Kilim Studio
Thank you very much for your review. We're delighted to know that you're pleased with your rugs and the speed of our delivery. Your satisfaction is our top priority, and we're so glad to have met your expectations.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.