King's InterHigh Reviews 

997
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers had a great experience with this company. Customers frequently praise the teachers for being exceptionally kind, supportive, and genuinely invested in helping every student succeed academically. Consumers also appreciate the clear learning dashboard and well-structured online platform that make studying from home both convenient and highly engaging. People often note that the staff goes above and beyond to provide helpful guidance and a smooth enrollment process. However, some reviewers mentioned that customer service and communication can be very slow, leading to frustration when trying to get timely answers. A few other people also felt that the exam processes and overall administrative support sometimes fell short of expectations.

What people talk about most

Staff

Customers report overall satisfaction and positive experiences with the staff, noting that teachers are... See more

User experience

Reviewers mention positive feedback about user experience, highlighting engaging lessons and supportive... See more

Service

Users describe ambiguous interactions with service, highlighting a wide split in customer satisfaction. On... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a stark contrast between initial welcoming... See more

Response time

People report ambiguous experiences with response_time, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick response on queries and provide links or suggestions of department to contact for assistance through general email address. My sons Reflect teacher, Mr Nevan was also a great point of contact.... See more

Company replied

Rated 4 out of 5 stars

As an expat in the Middle East, we looked online for the best UK curriculum online school for our children to take GCSE and A-levels. Interhigh Schools was well reviewed, and we have been with them fo... See more

Company replied

Rated 5 out of 5 stars

Both our daughters are now enrolled with Kings Interhigh and so far it's been brilliant! Having seen them struggle for years in mainstream schools, Kings Interhigh has changed our family life. Both gi... See more

Company replied

Rated 5 out of 5 stars

Really positive experience with Kings IH in the primary and middle schools. 'Sen' friendly, flexible timetables, interactive lessons and on the whole fun, fair and friendly teachers. Support side has... See more

Company replied


Company details

  1. #3 of 3 best companies in International school
  2. #1 of 1 best companies in Boys' Secondary School
  3. #6 of 8 best companies in College
  4. #1 of 1 best companies in Girls' Secondary School
  5. #2 of 3 best companies in Primary School

Written by the company

King’s InterHigh is an independent British international online school. Offering Primary, Secondary and Sixth Form education, we cater to students from age 7 – 18 who are looking for a high-quality British education delivered in a way that revolves around their lifestyle. Considered the original online school and founded in 2005, King’s InterHigh offers easy access to quality live and recorded lessons from anywhere in the world. Lessons are designed and optimised for online and taught by fully qualified and experienced UK teachers. Combined with a proven educational model and innovative delivery, we bring life to lessons and increase students’ involvement in learning new concepts. The school offers International GSCEs and A Levels. King’s InterHigh is an extraordinary blend of 50 years of academic excellence of the King’s College Group and of InterHigh’s more than 15 years of delivering unparalleled online education. With over 10,000 alumni and graduates progressing to fulfilling careers and to further studies in universities across the UK and internationally, King’s InterHigh is a global learning community. King’s InterHigh will be offering the IB Diploma Programme, completely online, from September 2022. We are pleased to be championing this truly innovative programme and are honoured to be collaborating with the IB on this important step to increasing access and flexibility around the IB Diploma Programme.


Contact info

4.2

Great

TrustScore 4 out of 5

997 reviews

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4.2

All reviews

(997)

133 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect Service with outstanding management

My son Mert Aytekin is a professional tennis player and was a library student at your academy. We need his academic reports for equivalency in Turkey and also to apply for universities in the US. They always sent us the reports in full and on time. During my son’s Kings InterHigh experience over three years, we consistently felt a difference in the management, and under the leadership of Miss Urehman, everything was handled professionally. Thank you very much for making our Kings InterHigh experience unique and productive.

15 January 2026
Unprompted review
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Reply from King's InterHigh

Thank you for your lovely feedback, Mehmet. It's great to hear your thoughts on our communication and leadership. We're delighted Mert had a wonderful time at King's InterHigh, and we wish him all the best in his future goals.

Rated 5 out of 5 stars

Flexibility and nurturing potential.

KIH is the best way of giving my daughter the outstanding academic education she craves and was denied in state bricks and mortar school. The flexibility to choose subjects and change year groups to suit her talents, the effective timetable that leaves her with plenty of time to follow her own interests. The overall atmosphere of celebrating success and enabling talented children to achieve their full potential with flexible learning makes KIH a great option for children who want to be more than average.

11 January 2026
Unprompted review
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Reply from King's InterHigh

Thank you for highlighting the strengths of King's InterHigh, Gillian. We're so happy to hear that your daughter is enjoying our online learning, and your support encourages us to keep enhancing our educational experience.

Rated 5 out of 5 stars

Kings Interhigh have been welcoming and…

Kings Interhigh have been welcoming and supportive of my daughter where mainstream school failed to help. They provide a full curriculum to fulfill her home education needs along with pastoral care and opportunities to connect with students all over the world.

10 January 2026
Unprompted review
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Reply from King's InterHigh

Thank you for your feedback, Elizabeth. We're delighted to hear that our online environment is working so well for your daughter's needs.

Rated 5 out of 5 stars

Kings InterHigh -an excellent choice

My son commenced Kings InterHigh in year 9 having previously attended an Academy School. He is now in year 10 and the experience of KIH has been revelatory. My son can now focus on academic, and broader, learning without the disruption and aggression endemic in his previous school. School is now less fraught and this has had a positive impact on the whole family. The curriculum, and teaching approach, at KIH, is focussed, well taught and clearly structured. The range of subject options is excellent. Communication with academic and administrative staff has proved professional, timely and effective. I have formed the impression that KIH staff genuinely try to provide a really high quality and broad educational experience, and endeavour to constantly improve the offering. My son is receiving an excellent education, and is very happy, at Kings InterHigh. It was an excellent choice following a very difficult experience.

10 January 2026
Unprompted review
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Reply from King's InterHigh

Your positive review is truly appreciated, Trevor. Thank you for sharing your son's wonderful experience and taking the time to give your thoughts on our teaching and support.

Rated 5 out of 5 stars

Our daughter is now happy

Our daughter is now happy, every day to go to school. The teachers are nice and the kids all treat each other with respect.

10 January 2026
Unprompted review
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Reply from King's InterHigh

We're delighted to read your feedback, Rikke. It's rewarding to hear about the impact our teachers and community at King's InterHigh have had on your daughter.

Rated 5 out of 5 stars

Amazing school

Amazing school! Highly recommended. Incredible teachers, platform and system. It changed our life for the better!

9 January 2026
Unprompted review
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Reply from King's InterHigh

Thank you for sharing your feedback, Juan. Knowing that you've had a great experience with King's InterHigh inspires us to keep enhancing what's possible in online education.

Rated 5 out of 5 stars

5 Years so far of excellent education

Have been with Kings Interhigh for 5 years including over GCSES and now into A Levels. Been excellent teaching and very supportive school for our SEN and Medical Needs.

Online schooling via KIH has been critical to us as a family in allowing her to not only remain engaged in Education but to academically thrive.

My daughter has thoroughly enjoyed her time at KIH, she joined in KS3 and is now really enjoying the A Level courses and the chance to do the EPQ as well on a topic of her choice. Over the years she has been able to take part in after school clubs, assemblies, school council as well as competitions and events.

There is a strong supportive parent community as well which has been a great support to us as parents.

Our only regret is that we did not move her a year earlier. Schooling via KIH has taught her so much not only academically but also time management and planning skills.

8 January 2026
Unprompted review
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Reply from King's InterHigh

It's heartwarming to hear how your daughter has thrived with us at King's InterHigh over the years, Miss F. Thank you for taking the time to leave us a review.

Rated 2 out of 5 stars

Poor communication - Student with EHCP.

On hold for nearly an hour to try to get through to my son's Senco. One caller ahead of me. Sadly this isn't the first time. Trying to get support is difficult with sporadic communications and an overly complex system that is a struggle. Just poor communication, we recieved no phone call when he first started, despite having an ehcp. Induction is a series of videos. Trying to get a change in the timetable has been ongoing for a month. Not parent or student lead from my point of view.

7 January 2026
Unprompted review
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Reply from King's InterHigh

Thank you for taking the time to share your feedback, Stephanie. We’re sorry to hear about the difficulties you’ve experienced since joining the King’s InterHigh community.

We understand that our team has been in close contact with you over the past term to explore a range of support options to guide you in using our school platforms and help your son get settled, confident, and engaged with us. One in three of our students has a special educational need, so supporting young people with EHCPs is something we take very seriously. Our induction includes a Head of Year check-in, opportunities to ask us questions, and more guidance alongside our walkthrough videos; we also implement Inclusive Teaching Plans and specialist support to ensure students get the most out of their learning.

We are hopeful that the solutions we’ve recently put in place will make a real difference, but we remain available to support you and your son through all our channels at any time. We know how vital clear, responsive communication is for families navigating their child’s needs, and we’re here to continue working with you to ensure your son can thrive at King’s InterHigh.

Rated 1 out of 5 stars

Dreadful experience and offering

Incredible company ( that is what they are, not a school!) when enquiring, considering admission etc, and that is where it ends.
Induction is very poor, no taster sessions to check your child will actually enjoy the online concept, and if your child doesn't settle or enjoy it, you are tied in! If you complain, they apologise, but it is never their fault. The quality of teaching was uninspiring. Some teachers a lot more engaging than others. If your child has an issue and they message their teachers, you get very short sharp responses.
I looked at reviews before proceeding and ignored them as I was 'sold the dream' by their sales team. There are so so many bad reviews of this school and now, unfortunately for us, I know why. Clever, fancy marketing and sales people.. do not go anywhere near them.

13 October 2025
Unprompted review
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Reply from King's InterHigh

Thank you for taking the time to share your feedback with us, Lisa. Supporting every family in our school community is of the utmost importance to us, and we’re truly sorry to hear that you’ve been disappointed with your experience.

We understand that online learning can be an adjustment for many students, and we do offer regular taster sessions for prospective families throughout the year (as well as an on-demand virtual lesson demo). We also know how crucial the first few weeks are for getting settled in and feeling at home with King’s InterHigh. Alongside guides, walkthroughs, and a Head of Year check-in, our induction process includes the opportunity to ask us any questions before getting started. Parents are also welcome to get in touch with our Family Liaison team at any time for support, and for more in-depth discussions about learning, families can book one-to-one calls with their teachers year-round.

We have requested your contact details so we can hear more about any concerns you may have and ensure that you’re aware of all the support we offer. Thank you again for sharing your thoughts; we take all feedback seriously in order to continuously enhance our school experience.

Rated 1 out of 5 stars

Horrid school money buisness dont care abt students

They make you sign a contract where you legally aren’t allowed to leave the school for months and automatically re enroll you when you try to leave. They make you pay so much money for trash education two forty minute lessons per subject and the rest is independent work that I could do without the school anyways. Teachers are unhelpful and one of them was responding to my questions using AI instead of actually explaining and teaching. The school promotes themselves as ‘so inclusive’ but they barely offer any support for sen students. Will forever speak against this institution

7 December 2025
Unprompted review
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Reply from King's InterHigh

Hello,

Thank you for taking the time to share your feedback with us. We truly appreciate the feedback, and we're sorry to hear you've had a negative experience.

To better understand your concerns and offer a thorough response, we have kindly requested your contact details. This will enable us to address the specific points you've raised in greater detail.

Best wishes,
King's InterHigh

Rated 2 out of 5 stars

Put three children through Interhigh - school gone downhill

Put three children through InterHigh, everything was great, but then a couple of years ago they were bought out by Kings and became Kings InterHigh, that's when the problems started.

Poor communication, messages go unanswered promises of calls that do not materialise. Really glad the youngest is leaving this year.

5 December 2025
Unprompted review
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Reply from King's InterHigh

Thank you for sharing your feedback, and we’re truly sorry to hear about the frustrations you experienced. Clear and timely communication is incredibly important to us, and we regret that this fell short for you.

We’re glad that our team has since been in touch and that you’ve received the information you needed regarding the Art fees. We also understand how repeated follow-ups can be frustrating, and we appreciate your patience while we worked to resolve this.

If you have any further questions or need additional support at any point, please don’t hesitate to contact us. We’re always here to help and committed to improving the experience for all families.

Rated 5 out of 5 stars

Where Learning Becomes a Joy: Our Experience with KIH

Our daughter Raha joined KIH this year for the first time and is currently studying in Grade 10. We live in Iran, and she attends all her classes online.

Over the past three months, she has repeatedly told us how much she loves her school, her teachers, and the teaching methods. She prepares for her classes every day with great excitement and completes her assignments with real motivation.

The credit and achievement points system is also a wonderful idea that truly motivates students and makes learning more enjoyable.

As parents, it is very rewarding to see that we made the right choice and that our daughter is on the right educational path. From the moment of registration until now, every question or issue we or our daughter had was handled quickly and professionally. Even when we had timetable changes and some payment link issues, both the technical and financial support teams guided us patiently until everything was resolved.

We are deeply grateful to the school management, the caring teachers, and the professional staff at KIH. We truly hope that Raha will continue her education at KIH for the next four years with the same joy and that she will always remember this school with great memories.

3 December 2025
Unprompted review
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Reply from King's InterHigh

Your review means the world to us. Thank you for recognising the hard work and dedication of our team. We're proud to have you as a part of the King's InterHigh community.

Rated 1 out of 5 stars

Do not enroll your kid here

They do not assign grades that reflect the student's work. They have an inevitably poor management of university applications, with incompetent teachers who don't grade work according to students' performance.

1 September 2025
Unprompted review
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Reply from King's InterHigh

Thank you for your feedback. We’re very sorry to hear you’ve been disappointed with your experience at King’s InterHigh.

Our teachers are committed to fair and accurate grading to ensure that students make the best progress, and learners are welcome to email their teachers at any time. Parents can also book one-to-one calls with teachers year-round to discuss progress, better understand assessments, and explore how their child can continue improving their grades. Our education team would be delighted to support you, and we encourage you to reach out.

We also provide comprehensive guidance for university applications (including specialist support for medical and Oxbridge degrees), with our expert team helping students gain admission to universities like Cambridge and Yale last year.

We recognise that this process can be complex, so please feel free to contact your tutor if you need any more help or advice. We’d welcome the opportunity to better understand your specific concerns and ensure you’re accessing all available support.

Thank you again for sharing your experience.

Rated 1 out of 5 stars

Disgraceful

Disgraceful! They promise a great service, get you to sign into a legal agreement and then fail instantly. The refund policy states full refund within a stated time frame as long as you do not use any educational material online. We did not use anything as their system was not working on day one. They still claimed we used the system and deducted a huge amount from what should have been refunded. The first thing they do it encourage you to access the thing that invalidates the refund policy and use it against you. This is even if you don’t use the learning resources due to their system failure. Once the legal contract is in place, they don’t deliver the basics like induction support etc. and then ignore their own refund policies when the service you are getting (or not in this case) are poor. They acknowledged their fault, but still refused to refund hundreds of pounds from the total amount paid. They took their sweet time dealing with all of it too! They are underhanded and unhelpful. Very bad experience!

*** Edited following unsatisfactory reply from Kings Inter High.

We were within the time scales as stated in the contract when raising initial concerns. Again, this only goes to validate my point. Hiding a bad service behind technicalities of a contract, even when concerns were raised prior to cancellation time scales. A good company would not deliver a sub par service (as you have apologised for) and then take money while hiding (inaccurately) behind ‘it’s in the fine print’. I repeatedly explained I was waiting for clarity on this before moving forward with any other educational solution for my daughter, so it also cost time.

No one has contacted me to ask if I am satisfied with the resolution as stated below. It seems clear I am not happy with the outcome as I lost a lot of money for no educational service for my daughter. Another misdirect! The purpose of this is to convince anyone reading a review that after my review the company resolved the issue to my satisfaction. In fact they just left the reply to my review and hoped I would leave it at that. This is another clear indication of the way they work.

15 September 2025
Unprompted review
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Reply from King's InterHigh

Thank you for sharing your experience, Gill. We’re truly disappointed to hear about your frustration with the withdrawal process.

We’re committed to transparency with all our families, and our cooling-off period terms are outlined in our enrolment agreement to ensure the process is clear before joining. All students and parents also have access to comprehensive induction support when joining us, though we understand that your family may not have attended these sessions before withdrawing.

We are aware that our team has been in contact with you throughout this process, and have contacted you recently to ensure you’re satisfied with the resolution you’ve received.
System reliability is also highly important to us at King’s InterHigh, and we appreciate how challenging it can be when technical issues occur. As such, we sincerely apologise for the temporary difficulties you may have experienced.

Thank you again for your feedback, as your insights help us improve our experience for all families.

Rated 1 out of 5 stars

No Support and Serious Communication Issues

Update on 17th February 2026: I sent my contact details but was ignored until now.

The only straightforward thing in dealing with this school was to sign up and pay upfront. My son stayed for only one week and during this week the tutor did not reply his queries and I could not access the Parent Portal area. I tried to contact them several times and nothing was resolved. Then my son got a place at a physical school and he left. When we gave them notice that our son was leaving, they insisted that I had signed up for the yearly contract when I had signed up for the rolling contract. I needed to prove this so I didn't have to pay them more money. And we were under the 14 days colling off period to cancel a service but until today ( this happened in September) they don't answer my emails and did not give me the partial refund that we were promised.

When we try to call it takes ages for someone to answer the phone. They will only reply emails if you chase them.

Take your child to a more reliable school where they are able to give you the support they need.

26 September 2025
Unprompted review
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Reply from King's InterHigh

Hello,

Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us in our commitment to continual improvement.

To better understand your concerns and offer a thorough response, we kindly request your contact details. This will enable us to address the specific points you've raised in greater detail.

Best wishes,
King's InterHigh

Rated 4 out of 5 stars

Straightforward enrolment procedure

At this point, cannot comment on the educational experience as my son has not yet commenced. However, the enrolment process was smooth and simple and user friendly with lots of support.

13 November 2025
Unprompted review
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Reply from King's InterHigh

Thank you for your positive feedback, Gary. It's great to hear you had a wonderful experience enrolling with King's InterHigh, and we're delighted to have your family as part of our school community.

Rated 1 out of 5 stars

awful organisation - not a good online school

if your kids are not autonomous and need any kind of guideance i do not recommend this online school. they are highly disorganised, difficult to contact. i have been writing to them since august with no answer..and then get mails about the course when my daughter is no longer in the school as she failed and they never ever answered any of my questions until today finally saying oh ok we didnt know..absolutely awful organisation.

1 October 2025
Unprompted review
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Reply from King's InterHigh

Hello,

Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us in our commitment to continual improvement.

To better understand your concerns and offer a thorough response, we kindly request your contact details. This will enable us to address the specific points you've raised in greater detail.

Best wishes,
King's InterHigh

Rated 5 out of 5 stars

Top notch administration experience by Jessica Mcneal

Jessica, the admission staff is truly amazing! She was patient and answered all my queries, even go to the length of rectifying all the issues I faced on the spot. The whole entire process was smooth sailing because of her assistance and constant follow ups. She is such a gem for the school!

22 October 2025
Unprompted review
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Reply from King's InterHigh

Thank you for sharing your positive experience with our admissions team at King's InterHigh, Nurifa. We're delighted we were able to support you fully on your journey.

Rated 5 out of 5 stars

Very professional approach

I would like to express my sincere gratitude to the admission team at King's InterHigh school. Even though we ultimately chose a different path for my daughter due to personal reasons and did not enroll in the school, the team was incredibly professional and supportive throughout the entire process. My daughter had an interview with them, and they treated her with such kindness and respect. A special thanks to Mrs. Hiba, who was exceptionally supportive and always answered all our questions. Their professionalism left a lasting impression on us. Thank you for your excellent work

8 October 2025
Unprompted review
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Reply from King's InterHigh

Thank you for taking the time to leave a review, Sabina. We're glad to hear you had such a supportive experience with our admissions team on your journey, and your positive feedback is truly appreciated.

Rated 5 out of 5 stars

King's Interhigh gave us freedom to grow

King's Interhigh provided an opportunity for both our Neurodivergent children to thrive in! They are movement seekers too, which makes mainstream school a huge challenge. With King's they get high quality education in a flexible home environment with live online classes & engagement. It's been a life-changing experience.

13 October 2025
Unprompted review
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Reply from King's InterHigh

Thank you for highlighting the strengths of King's InterHigh for neurodivergent children, Jandra. It's so great to hear how well online learning is working for your family, and your support encourages us to keep enhancing our experience.

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