Kirkstall Property Lawyers Reviews 

248
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Made the sale of my house and the purchase of the new one run smoothly. The online portal kept you informed, which made it easier to see how things where progressing without having to phone every five... See more

Company replied

Rated 5 out of 5 stars

Great service. Easy online portal for tracking your transaction. Matthew H was very helpful throughout.

Company replied

Rated 1 out of 5 stars

They received the buyers solicitor details on 26th January, today 26th March they still haven't drawn up the contract. No matter how many times you call, they won't answer, even if they do, you g... See more

Company replied

Rated 5 out of 5 stars

We really appreciated the ease of everything being online and being able to track our progress through our secure tracker. Matthew Hosseiny became our solicitor after a few weeks in, he moved things a... See more

Company replied

Company details

  1. Lawyer
  2. Conveyancer

Information provided by various external sources

Kirkstall Property Lawyers are experts perfectly placed to get you moving. We know that conveyancing has a reputation for being slow and complicated and customers are often left pulling their hair out when moves are delayed or transactions don't complete quickly enough. We have made it our mission to simplify the process, make costs transparent and give customers the information they need. We will keep you informed every step in the journey, from initial instruction to completion.


Contact info

4.2

Great

TrustScore 4 out of 5

248 reviews

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4.2

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(248)

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Rated 5 out of 5 stars

Great service

Great service. Easy online portal for tracking your transaction. Matthew H was very helpful throughout.

14 July 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Victoria, thank you for your brilliant feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Matthew. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

Very happy with service

Elinor made the sale of my property so easy from start to finish. The customer portal was great for keeping track of the sale progress. Very happy to recommend them.

9 May 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Les Latham, thank you for your excellent feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Eleanor. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

House sale

Made the sale of my house and the purchase of the new one run smoothly. The online portal kept you informed, which made it easier to see how things where progressing without having to phone every five minutes. When contacting they always respond within 24 hrs either by email or by phone. When buying next home will definitely consider using this firm again

30 April 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Rachel Chapman, thank you for your excellent feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Rated 1 out of 5 stars

Very disappointed with the service I…

Very disappointed with the service I have been receiving. Have given up wasting my time trying to call for an update as it is impossible to get a call back from my case handler. I understand they're busy but a 5 minute phone call for a quick update doesn't take much time. Getting a response through email is also no better, very rarely get a reply. My estate agent who recommended this firm also struggles to get an update. Sale nearly going on a year now and haven't been impressed, I wouldn't mind it taking so long if I could get an answer to emails and be updated regularly.

16 April 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Good Morning Kate Faulkner, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Abbie.

Rated 5 out of 5 stars

very helpful

Matthew Hosseiny was very helpful and answered all my questions with great patience. Replied very quickly and got it all sorted with no problems

8 April 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Lucy Millard, thank you for your wonderful feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Matthew. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

Highly recommended

Joshua Henty dealt with the sale of my property and was brilliant throughout. His responses were timely, clear and my expectations were managed well throughout the process, especially with added complications of a Help to Buy loan. I would thoroughly recommend Kirkstall if you are looking to sell your property - I have had horrible experiences with solicitors in the past, but this time Josh and team really set the bar high. Thank you, Josh for the great service!

31 March 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Rachel Kirton, thank you for your excellent feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Joshua. I hope we can support you again in the future. Many thanks, Abbie.

Rated 1 out of 5 stars

Really disappointed with the services

Really disappointed with the services, such a shame. They will never ever pick a phone call, request to a call back request. Communication is very poor and every time you will get a standard response that "of course we will get back asap". They have a portal which does not help either. I wish I had opted for a different firm for my property purchase.

Regards
Nikhil Sharma

15 March 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Good Afternoon Nikhil Sharma, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Abbie.

Rated 5 out of 5 stars

Very happy with the service provided…

Very happy with the service provided when buying my house. All the team was very helpful and they completed my purchase in amazing time so very grateful for it!

26 March 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Zuzana T, thank you for your excellent feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Rated 4 out of 5 stars

Really Satisfied with the Service from…

Really Satisfied with the Service from the Solicitor Team. Thank you so much for helping me to make my Dream come true.

5 March 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Jerin Chacko Thomas, thank you for your excellent feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Rated 5 out of 5 stars

Easy online experience.

We really appreciated the ease of everything being online and being able to track our progress through our secure tracker. Matthew Hosseiny became our solicitor after a few weeks in, he moved things along really quickly and kept us informed of every step along the way. He would answer our messages almost immediately which was so good when moving is already so stressful. We really appreciated his hard work on our behalf.

7 March 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Wendy Coombes, thank you for your excellent feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Matthew. I hope we can support you again in the future. Many thanks, Abbie.

Rated 4 out of 5 stars

Not all bad

Having an online solicitor was really good at tracking through progress of our sale and purchase, to start with the process seemed smooth and faultless. We were close to exchange when things went really quiet and we really struggled to get through to anyone on the phone however after this Bobbie really stepped up and was fantastic at pushing our case through to get us moved in.

Communication was difficult at times but I cannot fault the work and effort Bobbie put it, thank you Bobbie!

28 February 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Charley, thank you for your great feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Bobbie. I hope we can support you again in the future. Many thanks, Abbie.

Rated 4 out of 5 stars

Decent experience

To be honest, the start of my experience wasn’t great hence the one star being knocked off but the experience got better over time. My sale was fairly smooth but I didn’t appreciate the lack of explanation about what to fill in and not putting things into layman’s terms. However, things did improve and the communication did get better.

28 February 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Good Morning Emma, thank you for your comments. I will ensure that your feedback is passed onto the training and management team. Kindest Regards, Abbie

Rated 5 out of 5 stars

Straightforward online process

I really liked that almost everything was completed online through a simple portal. I could use a messaging service to contact people, upload all forms, and check progress at any time. It was really straight forward.

3 February 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Lindsay, thank you for your excellent feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Rated 5 out of 5 stars

Simple online portal for all activity…

Simple online portal for all activity and really good and simple chat facility to check on progress and chat with the team. Excellent service all round.

31 January 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Dave, thank you for your brilliant feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Rated 5 out of 5 stars

Great company

Great company, kept in touch at every stage, answered any queries and kept me updated, would recomend.

20 January 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi yvonne mace, thank you for your excellent feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Rated 1 out of 5 stars

Awful experience

Anybody know how you get hold of them? They don't answer the phone or reply to messages. Our contact Bobby Patterson is impossible to contact. Mr Dobson the "manager" also impossible to get hold of.

30 January 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Good Morning, I am disappointed to read your comments. Unfortunately I cannot locate your details on our system based on the information provided. I have contacted you via Trustpilot for more details relating to your case so we can investigate this for you. Kind regards, Abbie

Rated 5 out of 5 stars

What a delight

What a delight. Emily Blackburn took the time to explain everything & no questions were left unanswered. Would definitely recommend to family & friends.

28 January 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Nigel, thank you for your excellent feedback! I'm really pleased that we met your expectations and I'll be sure to pass your comments onto Emily. I hope we can support you again in the future. Many thanks, Abbie.

Rated 5 out of 5 stars

Excellent service

We have just sold our house using Kirkstall and from our experience would recommend them to family and friends. As long as you are confident using an online system then I would say use them.

7 January 2025
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Robert Bennie, thank you for your great feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Abbie

Rated 1 out of 5 stars

This hasn't been a good experience for…

This hasn't been a good experience for us, even leading up to our completion when we were invited, even on the last day, to change the day of completion due to the conveyancer being 'unable' to contact other parties, even though all parties had agreed a completion date, and the removal people were due to move us in the next 10 minutes. Only when further pressure was put on them via our Estate Agents, we're they spurred to make more effort. Truly an anxious day.

3 December 2024
Unprompted review
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Reply from Kirkstall Property Lawyers

Good Afternoon Exiled Royal, I am disappointed to read your comments. Unfortunately I cannot locate your details on our system based on the information provided. I have contacted you via Trustpilot for more details relating to your case so we can investigate this for you. Kind regards, Neil

Rated 5 out of 5 stars

Perfect means for conveyancing on line…

Perfect means for conveyancing on line with regular updates via the portal. Used enact previously, and although kirkstall prices were slightly higher,everything went through smoothly and would recommend them.

29 November 2024
Unprompted review
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Reply from Kirkstall Property Lawyers

Hi Mr southey, thank you for your excellent feedback! I'm really glad that everything ran smoothly for you. I hope we can support you again in the future. Many thanks, Neil

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