Kitchen Door Hub Reviews 

538
•
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Gave it 4 stars, was going to drop it to a lot lower due to excessive delivery costs (extra charges on top of the standard delivery charge even when they advertised free delivery), delivery was a day... See more

Company replied

Rated 5 out of 5 stars

The assistance and attention to detail provided by these people was second to none. We were trying to match 2 doors for an additional kitchen larder unit. We added this unit to facilitate installing a... See more

Rated 5 out of 5 stars

Super doors (J-Pull Knebworth drawers in Blush Pink) - much better than buying primed mdf and having them sprayed in my opinion as the vinyl material is so smooth and perfect! The little detail in the... See more

Company replied

Rated 5 out of 5 stars

I ordered a few sample kitchen doors from online suppliers and obtained several quotes. I don’t usually use the cheapest quote but on this occasion and based on their sample door I did. I used kitchen... See more

Company replied

Company details

  1. Kitchen supply shop

Information provided by various external sources

1059-1069 Kingsbury Road, Tyburn, Birmingham, B35 6AJ


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

538 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(538)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kitchen plinths

Plinths I ordered came well packaged and with no damage. Good quality material would recommend and would definitely use again.

29 July 2022
Kitchen Door Hub logo

Reply from Kitchen Door Hub

Hi David,

Thank you so much for the positive rating, we are happy that you are happy.
We look forward to working with you again in the future.

~KDH Team.

Rated 5 out of 5 stars

Brilliant quality

Brilliant quality

I have just finished swapping out the doors on my kitchen cabinets and the result is great. We were quoted over £7000 for a new kitchen but we have managed to acheieve the same outcome at a fraction of that cost

25 July 2022
Kitchen Door Hub logo

Reply from Kitchen Door Hub

Hi Jack,

Thank you so much for taking the time to provide feedback, we are delighted that you rate our service as 5Star.
Please do not hesitate to contact us if you need any further assistance in the future.

~KDH Team.

Rated 4 out of 5 stars

Good quality doors at a competitive…

Good quality doors at a competitive price. Delivery was about 2 weeks but I was in no hurry so that was not a problem

24 July 2022
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Reply from Kitchen Door Hub

Hi Philip,

Thank you for leaving this review, we really appreciate your feedback.

~KDH Team.







Rated 5 out of 5 stars

Very efficient company.Kitchen doors…

Very efficient company.Kitchen doors arrived,on time.Would certainly recommend them.Prices very competitive.

18 July 2022
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Reply from Kitchen Door Hub

Hi,

Thank you for taking the time to leave us a review, if you need any assistance with any future projects, please do not hesitate to contact us, always happy to help.

~KDH Team

Rated 5 out of 5 stars

Very good quality

Very good quality, competitive price.
Thank you for your business.

3 July 2022
Kitchen Door Hub logo

Reply from Kitchen Door Hub

Hi,

Thank you for the great review, we value your feedback.

~KDH Team

Rated 5 out of 5 stars

Great price & product

Great price, quick delivery. I have used this company before and once again they have delivered a great product

3 July 2022
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Reply from Kitchen Door Hub

Hi

Thank you for your kind feedback, if you need any help with any future projects, please do not hesitate to contact us.

~KDH Team.

Rated 5 out of 5 stars

The company were a pleasure to deal…

The company were a pleasure to deal with and made my two doors to measure and delivered then carefully wrapped on their time schedule. Thank you Lorna Tresidder

2 July 2022
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Reply from Kitchen Door Hub

Hi Lorna,

Thank you for your leaving us a 5-star review, we are happy to hear that you had a positive experience with us.

~KDH Team

Rated 5 out of 5 stars

Very satisfied customer

I have no connection with the company, but Kitchen Door Hub was excellent throughout.
I bought seven custom sized doors from them. The website was easy to use and clearly explained what measurements to take. The price was reasonable and did not seem to be any higher for custom sized doors than for standard sized doors.
When I placed my order I was given an estimated delivery date in about two weeks' time. The day before, it was confirmed, and the doors were delivered exactly on time. The packaging was excellent, fully protecting the doors.
The doors fitted perfectly and look great. I will be using Kitchen Door Hub in the future when I refurbish my kitchen.

1 July 2022
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Reply from Kitchen Door Hub

Hi David,

We really appreciate you taking the time to leave us a 5-star review. We would love to help out again in the future, just let us know if there's anything you need help with.

~KDH Team.

Rated 2 out of 5 stars

Extortionate delivery costs

Website is really time-consuming and difficult to navigate round but manageable.
Delivery charges are eye-wateringly extortionate with a minimum order amount making it difficult for the lone tradesman.
Lots of hidden extra cost when purchasing.
I'd go elsewhere if I could but the end product is amazing. Shame everything else isn't.

29 June 2022
Unprompted review
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Reply from Kitchen Door Hub

Hi Jason,

Thank you for your feedback, we appreciate this.
We are sorry that you feel the website is unclear, all of our pricing is clearly stated throughout the purchasing journey.

We are pleased to hear that you are happy with the overall products once received.

~KDH Team.

Rated 4 out of 5 stars

The product is excellent

The product is excellent, and arrived completely as specified. My only criticism is the flexibility regarding delivery arrangements.

22 June 2022
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Reply from Kitchen Door Hub

Thank you for the feedback Stuart, we try to be as flexible as possible, but sometimes we are unable to meet this due to the location. Apologies that this was the case for you and we are glad to hear you are happy with our products!

-KDH Team

Rated 5 out of 5 stars

Great products

Great products, great people & great price

17 June 2022
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Reply from Kitchen Door Hub

We appreciate the kind feedback Cliff, always happy to help.

-KDH Team

Rated 5 out of 5 stars

They were brilliant from start to…

They were brilliant from start to finish.
They helped with enquiries and the doors arrived when expected and an exact match to our existing one which dream doors no longer stock.
Win win.
Thank you 😊

17 June 2022
Kitchen Door Hub logo

Reply from Kitchen Door Hub

We're happy we would could help Rachel, if you need anything else in the future please don't hesitate to contact us!

-KDH Team

Rated 5 out of 5 stars

All doors and panels arrived in good…

All doors and panels arrived in good condition no damage . When ordering staff was so helpfull . And I came away with a happy customer !!!!!

10 June 2022
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Reply from Kitchen Door Hub

Thank you for the feedback Martin, we're happy that you're happy!

-KDH Team

Rated 5 out of 5 stars

Simple online process & excellent…

Simple online process & excellent delivery. The product met all our expectations & transformed the kitchen

30 May 2022
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Reply from Kitchen Door Hub

Thank you John, we're happy to hear everything stood up to your expectations and are glad the website was nice and easy for you!

-KDH Team

Rated 5 out of 5 stars

Kitchen doors arrived as finally…

Kitchen doors arrived as finally ordered, following my mistake in mixing mm and cm in the original order. Whilst the cardboard delivery packing had a couple of indentations as a result of handling during the journey, the doors were not damaged. Therefore, my only negative comment would be that the packaging might be a little bit stronger.

28 May 2022
Kitchen Door Hub logo

Reply from Kitchen Door Hub

We really appreciate the positive feedback and we are glad to hear everything went as planned. Also we have passed along the feedback regarding the packaging to our dispatch team.

-KDH Team

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