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www.kitchenone.dk Reviews 

13,143
•
TrustScore 4 out of 5

3.9

Kitchen supply shop
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See what reviewers are saying

Rated 5 out of 5 stars

Bought some pots in the past and this time around, a cutting board and some oil for it. Shipping was quick, got plenty of info emails about my order, and everything pas packaged really carefully. A... See more

Rated 5 out of 5 stars

KitchenOne.dk has an excellent service & I highly recommend this to others☺️. I could trace & track my order & I received it in the exact date (I ordered 1st of March 2023 & I received 4th of March 20... See more

Rated 1 out of 5 stars

I bought a wok Ken Hom Excellence wok set and it is not as described. The food sticks to it extremely, I had another wok and it lasted many years, I wanted one with a lid so I ordered this one. It w... See more

Company replied

Rated 5 out of 5 stars

Everything went okay with the delivery, nothing was broken or missing. The plates, bowls and cups I have ordered from KitchenOne were carefully packed in their box.

Company details

  1. Kitchen supply shop

About www.kitchenone.dk

Written by the company

KitchenOne er Danmarks førende online forhandler af køkkenprodukter. Vi har et stort udvalg af alle de populære produkter og et kæmpe tilbehørsprogram. På siden finder du et stort udvalg, hvad end du skal finde en ny kaffemaskine, blender, elkedel, kaffekværn, brødrister, stavblender eller køkkenmaskine.

Mest populære mærker: Bamix - Bosch - Dualit - Eva Solo - Hurom - Kenwood - Philips - Rocket - Siemens - Stelton.

KitchenOne - en del af GoShopping

Contact info

3.9

Great

TrustScore 4 out of 5

13k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(13,143)

150 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely bad after sales experience - EDIT

Extremely bad after sales experience. There are tons of good ecoms in the Nordics. Avoid this one.

EDIT

The answer from the retailer is just showing how bad they are, I bought from them a 4000 DKK kitchen aid that ended up to be defective. they are not doing what it's expected to do, this is the reason why we must go with other stores that provide a better after sales experience. never again

2 March 2022
Unprompted review
www.kitchenone.dk logo

Reply from www.kitchenone.dk

Hi Alessio.

I am sorry that you find our service inadequate.
In this case I think we have done what can be expected, since your claim has been handled within 24 hours. I understand that you would like us to just swap your machine, but in cases like this, we need to send it to a servicepartner to get repaired.
I am confident that they will fix your machine swiftly.

Kind regards Nicolai/Kitchenone

Rated 1 out of 5 stars

KitchenOne - poor customer service

I have purchased a beer case, which unfortunately wasn't properly described (no info which kind of bottles may fit in). Only info that beer case is OK for 6 bottles of beer or soda. Attached pictures, indicated that bottles are 0,5l in my opinion. Afterwards I have contacted Custmer Service, which has informed me, that it's me actually who should seek out for product description. KitchenOne does not find anything wrong with selling poorly described products on their webshop. More than unfortunate purchased, I'm disappointed by KitchenOne's approach to the client, which is really poor. Just to add - it's also not possible to return 2 orders under 1 return label with KitchenOne (means you'll be then deducted twice). I'd be rather very careful when shopping with KitchenOne.

14 January 2022
Unprompted review
Rated 5 out of 5 stars

Perfect

Shipped extremally quickly, just before Christmas, and packed with exceptional care.

27 December 2021
Unprompted review

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